Sr. Collections Associate

Location
Reston, VA
Posted
Mar 30, 2021
Closes
Apr 09, 2021
Ref
227295
Function
Accountant, Finance
Industry
Other
Hours
Full Time
Job Summary/Company:

Sparks Group has teamed up with a financial service, small business lending client and is searching for a Sr. Collections Associate. The Collections Associate will be responsible for managing an assigned collection portfolio, and will play an integral role in the development of accounting operations. The company is seeking a results-oriented analyst with strong communication skills who will be part of their energetic, high-performing team. If you have the relevant education and/or experience, apply now!

Responsibilities:
  • Responsible for management of an assigned collections portfolio; maintaining aging reports and recovery portfolio
  • Procure account information from Sales, Customer Service and Fulfillment to validate inconsistencies
  • Research and implement effective collections strategies; check for unsettled payments and determine third party involvement
  • Identify and resolve delinquencies and prepare recommendations to proceed with litigation
  • Check for delinquent records, and solve complications to ensure payments
  • Correspond with customers using automated systems in relation to disputes and inquiries
  • Recognize potential opportunities, produce valuable results and carry out ad hoc tasks

Qualifications/Background Profile:
  • High School Equivalency Certificate, GED or Diploma required
  • 5+ years of commercial, business-to-business collections experience in a high-volume environment required
  • Expertise with collections and billing techniques/procedures on financial products is preferred
  • Experience or knowledge of commercial collections software platforms
  • Knowledge of rules and regulations such as FDCPA, FCRA, SCRA etc.
  • Proficient in using Microsoft Office applications; intermediate to advanced Excel skills
  • Strong written and verbal communications skills to provide premium quality customer service
  • Ability to multi-task; prioritize and manage a large range of responsibilities
  • Solid analytical and time management skills; ability to work flexible hours in a fast paced environment

Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.

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