Supervisory IT Program Manager (PLCYPLN)

Expiring today

Fort Lee, Virginia
Apr 06, 2021
Apr 13, 2021
IT, Program Manager
Full Time


This position is located in the Headquarters (HQ), Defense Commissary Agency (DeCA), Information Technology Group, Program Management Directorate. The incumbent serves as the Information Technology (IT) Program Executive Officer (IT PEO), IT PM Directorate Chief, and Senior IT Program Manager (IT PM) for DeCA.

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The incumbent reports to the CIO, providing program design, development and execution expertise; furnishing advice on emerging technologies and trends across the retail business; leading acquisition in accordance with DOD acquisition guidelines and policies, specifically Business Capability Lifecycle Guidance and DOD 5000 series; and developing and mentoring program and project managers across the Agency.

The incumbent's primary role and responsibility include directing the following major areas that are critical to effective program management and execution: (1) policy development and cost trade analysis; (2) risk analysis and program planning; (3) business architecture planning and design; (4) configuration management; and (5) budget formulation and execution. The work requires mastery of advanced management and organizational principles and practices in business process reengineering, theories, methods, and techniques and broad knowledge of a wide range of qualitative and quantitative methods for assessing and improving program operations.

In managing the PM Directorate, the incumbent applies comprehensive knowledge of DOD and retail activities and missions as well as a broad knowledge of management principles methods and techniques. This critical management knowledge, acquired through rigorous training, education, and experience, enables the incumbent to assess sensitive complex, and controversial matters adroitly and to propose effective corrective actions and program improvements. The incumbent ensures that adequate internal control systems are developed operated and evaluated so that government resources are managed efficiently and effectively. Incumbent develops performance metrics to ensure the effective management and execution of acquisition initiatives.

The incumbent will have the knowledge, skills, and abilities to manage and evaluate: (1) moderate to high-risk programs or projects that require significant acquisition investment and business knowledge and experience; (2) a program and create an environment for program success; (3) the requirements development process, overseeing subordinate team members in creation development, and implementation; (4) processes including performance-based management techniques; and, (5) the use of earned value management as it relates to acquisition investments.

The incumbent develops, reviews, or approves functional descriptions, program specifications; business needs statements and performance work statements (PWS) for contractor resources. Monitors project development and provides management control over knowledge systems to include the functional and physical characteristics of a configuration item, which have direct impact on DeCA-wide functions. Maintains continuous surveillance over assigned programs to ensure adequate and timely accomplishment of near-term and long-range objectives. Evaluates the effectiveness of work operations and ensures program success.

The incumbent develops or validates acquisition strategies and approaches to acquire products and service effectively and efficiently for the Agency. Serves as a Source selection authority as required or appropriate. Functions as one of the final review authorities for proposals and information requests going to contractors. Meets with contractors and holds industry days to explain DeCA's direction and priorities. Performs and certifies market survey efforts.

The incumbent is experienced in Federal Acquisition Regulation (FAR) acquisitions and DOD acquisition reforms, and develops solutions and architectures to integrate with DeCA, DOD and commercial systems as appropriate.

The incumbent validates the performance of fault isolation and conducts technical reviews to assess underlying issues and causes. Assigns costs to requirements and facilitates senior level reviews to determine affordable requirements prior to and during acquisitions efforts. Maintains configuration control over the entire portfolio until systems reach full operational capability. Also maintains configuration control while systems undergo major modifications or technical updates.

The incumbent ensures that new systems interface or are able to be supported by the DeCA centralized help desk, which includes commercial, and development application support. Develops and employs system to comply with DOD and CIO policies for computer and network Cybersecurity. Assesses program progress and recommends acceleration, cancellation or slipping of initiatives in order to meet corporate goal and budget targets. Ensures proper closeout and transition of implemented solutions to IT operations through coordinated service level agreements.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status

Promotion Potential


Conditions of Employment

  • Must be a US Citizen
  • Must apply by 11:59 EST on the closing date of vacancy
  • Work Schedule: Full Time
  • Tour of Duty: No irregular schedule, nights and/or weekends are required.
  • Permanent change of Station (PCS) Cost: Not Authorized
  • Position Sensitivity: Critical
  • Security Requirements: he incumbent must be able to obtain and maintain a Secret security clearance.
  • Overtime: Occasionally
  • Temporary Duty (TDY) Travel: Travel by military and commercial aircraft or land transportation may be required in the performance of official assigned duties.
  • Fair Labor Standards Act (FLSA): Exempt
  • Bargaining Unit Position: 8888
  • Drug Testing: Not Applicanble
  • Physical Requirement: Not Applicanble
  • Obligated Position: No
  • Selective Service Requirement: All male applicants born after December 31, 1959 must be registered with the selective service system or exempt from Selective Service. Please visit for more information.


Information Technology (IT) Management Series, 2210 (Alternative A):

To qualify for this position you must possess One year of specialized experience equivalent to the GS-14 grade level. To be creditable, specialized experience must be at the GS-14 or equivalent under other pay systems in the Federal service, military, or private sector.
Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

Individuals must have IT-related experience demonstrating each of the four competencies listed below.
  • Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
  • Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
  • Volunteer Experience: Your experience refers to paid and unpaid experience, including volunteer work done through a National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, and social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    For qualifications determinations your resume must contain your name, a description of your duties, the number of hours worked per week and the beginning and ending dates (month/year) for each position. Resumes that do not contain this information will be marked as insufficient and applicants may not receive consideration for this position.


    Education may not be substituted for specialized experience at this grade level.

    Additional information

    REGARDING INTERVIEWS: Interviews may be required for this position. Accommodations may be made to conduct telephonic interviews to preclude travel hardships for applicants.

    Re-employed Annuitant: A former Federal employee who has retired under either the Civil Service Retirement System (CSRS) or Federal Employees Retirement System (FERS) is an Annuitant. An annuitant cannot be hired (i.e. re-employed) unless the vacant position meets the criteria in the Department of Defense (DOD) policy on employment of annuitants issued December 10, 2008. The DoD criteria for hiring Re-employed Annuitants can be found at .

    Re-employed Annuitant: This position does not meet criteria for re-employed annuitant.

    Other Notes:
    • Deliberate attempts to falsify your application information, such as copying portions of this job announcement into your resume, may result in you being removed from consideration for this position.
    • Additional vacancies may be filled from this announcement upon its closing.
    • Financial Difficulty -
    • Applicants selected from this announcement may be required to serve a Two Year probationary period.
      Applicants selected from this announcement may be required to serve a One Year supervisory probationary period.
    • The incumbent must possess Certified Acquisition Professional Level 3 in Information Technology and obtain DAWIA Level 3 Program Management certification within 24 months of hire.
    • Incumbent must complete a conflict of interest questionnaire as a condition of employment.
    • This position is a critical acquisition position and covered by the Defense Acquisition Workforce Improvement Act (DAWIA). This is a Key Leadership position (KLP). Incumbent must be a member of the Defense Acquisition Corps. As a condition of employment, a written agreement to remain in this position for at least 3 years is required. Consideration will be given to professionals that earned and maintain a commercially recognized PM certification. Must be well versed and maintain currency in DOD acquisition direction, issues, and policies. Must apply this knowledge to advocate for, create, document, and administer DeCA program management policies and procedures.
    • This is a Cybersecurity designated position. The incumbent must meet the training and certification requirements as outlined in DOD 8570.01-M, within 6 months of employment.
    • This position requires access to DeCA's Business Systems and is designated as IT Level I.
    • Duties involved are especially critical to the agency's mission with a broad scope of responsibility demanding the highest degree of public trust. The incumbent must be able to obtain and maintain a Secret security clearance.
    • The incumbent is required to sign an OGE Form 450, Confidential Statement of Affiliations and Financial Interests.
    • The incumbent must exercise a high degree of initiative and judgment in day-to-day activity, must be flexible and able to work under pressure and must be articulate orally and in writing.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    Specifically you will be evaluated on the following competencies:

    • Difficulty of Typical Work Directed
    • Minimum Qualifications
    • Nature and Purpose of Contacts
    • Organizational Setting
    • Program Scope and Effect
    • Supervisory and Managerial Authority


    To determine if you meet the qualifications, requirements and quality of experience required for this position, we review your resume, supporting documents and responses to the questionnaire. The score you receive is a measure of the degree to which your background matches the competencies required. Please follow all instructions carefully as errors or omissions may affect your rating.

    Based on the results of the evaluation process, we place those who apply under delegated examining procedures in one of the following quality categories:
    • Best-Qualified: Candidates who possess the type and quality of experience that substantially exceeds the position's minimum qualifications, including all selective placement factors and appropriate quality ranking factors.
    • Highly-Qualified: Candidates who possess the type and quality of experience that exceeds the position's minimum qualifications.
    • Qualified: Candidates who meet the minimum qualifications and are proficient in some but not all of the position's requirements.
    We send candidates in the Best-Qualified category to the hiring manager for employment consideration first. We send candidates in other categories to the hiring manager based on category rating procedures.

    Veterans in the Best-Qualified category who (1) provide all applicable and required documents (See the Required Documents section for more information) and (2) meet all the positions' requirements are referred before non-veteran candidates. If there are no veterans in the Best-Qualified category meeting these criteria, we refer non-veteran candidates for employment consideration.

    Veterans Preference: If you are entitled to veterans preference, indicate on your resume the type of veterans' preference you are claiming. Your veterans' preference entitlement will be verified by the employing agency. If you are entitled to veterans' preference and qualified for the position, your name will be placed above non-preference candidates on a list sent to the hiring manager for employment consideration. Qualified veterans' preference eligible with a service-connected disability of 10% or more will be listed at the top of the highest quality category depending on the position and grade level of the job. For information on entitlement see .

    Military Spouse Preference: If you are entitled to military spouse preference, in order to receive this preference you must choose the spousal eligibility in your application package referencing MSP Military Spouse Preference. Your preference entitlement will be verified by the employing agency. If you are claiming military spouse preference and qualified for the position, your name will be placed below preference eligible veteran candidates and above non-preference candidates on a list sent to the hiring manager for employment consideration. See the Required Documents section for information regarding documents you must submit to apply for this position and to claim your Military Spouse Preference (MSP).

    Background checks and security clearance

    Security clearance

    Drug test required

    Position sensitivity and risk
    Critical-Sensitive (CS)/High Risk

    Trust determination process

    Required Documents

    Application packages should include the following documents:
    • Questionnaire: Required
    • Transcripts: Required if using education to qualify. See Education section for more information.
    • Resume: Required **To ensure full consideration of your experience and education we encourage you to use the USAJOBS resume builder to prepare your resume or to guide you in preparing your resume.
    For qualifications determinations your resume must contain the following:
    • Applicant's full legal name and contact information.
    • Description of your duties
    • Number of hours worked per week
    • Beginning and ending dates (month/year) for each position.
    Applicants who fail to provide the required information on their resume will not receive consideration for this position.
    See for more information.

    Claiming Veterans' Preference. Additional supporting documents are required. These documents must provide acceptable documentation to verify the type of preference claimed (i.e. 5-point, 10-point, etc.) and the character of the service (i.e. Honorable Discharge). A copy of your DD214, "Certificate of Release or Discharge from Active Duty," showing your Character of Service is required when claiming Veterans' Preference. The member 4 copy of your DD214, "Certificate of Release or Discharge from Active Duty," is preferable. If unable to verify Character of Service, you will not receive veteran's preference.

    If claiming 10-point preference, you will need to submit a Standard Form 15, "Application for 10-point Veterans' Preference," . If selected, additional documentation may be required prior to appointment.

    If claiming 10 point preference, you will need to submit a Veteran Disability (VA) Letter. If you need assistance in obtaining a VA Letter please visit .

    If you are currently serving on active duty and expected to be released or discharged within the next 120 days, you must submit written documentation from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days from the date the written documentation is signed. If selected, additional documentation may be required prior to appointment.

    Interagency Career Transition Assistance Programs: This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria; 2) be rated well-qualified for the position; Well qualified is defined as possessing the type and quality of experience that exceeds the positions minimum qualifications. and 3) submit the appropriate documentation to support your ICTAP eligibility. For more information please visit

    Claiming Military Spouse Preference. In addition to the documents required by the vacancy announcement, you are required to submit documents that provide acceptable information to verify (1) you reside within the commuting area of your sponsor's permanent duty station (PDS);(2) proof of marriage to the active duty sponsor, and (3) proof of military member's active duty status. This required documentation includes the following: Marriage Certificate or License, Signed Self-Certification Checklist ( Military Spouse PPP Self-Certification Checklist) , Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable).

    If previously held a federal position you must include SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 Information, and documentation of performance rating of record (dated within the last 12 months). You must also meet pre-employment criteria and be eligible for immediate noncompetitive appointment to a position in the competitive service.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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