Lead Human Resources Specialist (Employee Benefits)

Washington, D.C
Apr 03, 2021
Apr 10, 2021
Human Resources
Full Time


This position is located in the Compensation and Benefits Branch, Office of Human Resources (OHR), and Smithsonian Institution (SI). The Compensation Benefits Branch is responsible for providing advice and counseling services on a variety of benefit plans within SI's Employee Benefits Program.

Learn more about this agency


The Compensation Benefit Branch demonstrates through counseling services an in-depth understanding of the rules, regulations, and procedures related to the Civil Service Retirement System (CSRS); the Federal Employees Retirement System (FERS); 403b plans, military and civilian deposits and redeposits; Thrift Savings Plan (TSP); health and welfare plans, transit benefits, Social Security and Medicare; and other employee benefits. As Lead Human Resources Specialist (Benefits), the incumbent leads and directs other Benefits Branch Staff (Benefits Specialists, Benefits Assistants and several contractors) assuring completion of projects assigned, accuracy of work, and the temporary and/or permanent redistribution of work. The incumbent will also perform the following duties:
  • Oversees the administration of all aspects of the Smithsonian's Federal and nonfederal benefits programs.
  • Articulates and communicates to the staff the assignments, projects, problems to be solved, actionable events, milestones, and/or program issues under review and deadlines and time frames for completion.
  • Prepare reports, maintain records of work accomplishments and administrative information, as required, and coordinate the preparation, presentation and communication of work related information to the supervisor.
  • Communicates project goals and objectives and tracks project assignments and ensures timely completion of projects, develop or revise SOP's to ensure consistent processing of day to day benefits processing. May develop project goals and timelines.
  • Conducts supervisor/employee training on various subjects (e.g. develops and presents workers compensation training for supervisors.
  • Uses various software to enhance efficiency /accuracy of administration of benefits plans. (Example: develops excel spreadsheet to audit and track continuation of pay, develops power point presentation for training supervisors on workers compensation process, etc.

Travel Required

Not required

Supervisory status

Promotion Potential


Conditions of Employment

  • Pass Pre-employment Background Investigation
  • May need to complete a Probationary Period
  • Maintain a Bank Account for Direct Deposit/Electronic Transfer
  • Males born after 12/31/59 must be registered with Selective Service.

Qualification requirements must be met within 30 days of the job announcement closing date.

More than one selection may be made from this announcement.



You qualify for this GS-13 position if you possess one year of specialized experience equivalent to at least the grade 12 level in the Federal Service or comparable pay band system.

For this position specialized experience is defined as GS-12 level in the Federal service or comparable pay band system related to the work of this position. For this position specialized experience is defined as experience 1) providing expert advice, guidance, and counseling services to employees and supervisors on the full range of Federal and Trust (private sector) employee benefits including retirement, Workers Compensation, health and life insurance, and thrift savings plan;2) resolving unique or complex HR or benefits issues;3) applying analytical techniques to resolve issues; 4) experience routinely reviewing and providing input into various changes that impact the benefits program and writes non-routine documents and regularly make presentations regarding agency benefits program.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.


Education can't be substituted for experience at the GS-13 level.

Additional information

Flexible Spending Accounts - https://www.fsafeds.com/
Health Insurance - http://www.opm.gov/insure/health/index.asp
Leave - http://www.opm.gov/oca/leave/index.asp
Life Insurance - http://www.opm.gov/insure/life/index.asp
Long Term Care Insurance - http://www.ltcfeds.com
Retirement Program - https://www.opm.gov/retirement-services/

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated first for the basic qualifications described above. The applications that meet the basic qualifications will be evaluated further against the following criteria:
  • Knowledge of management principles and techniques including, project planning and management, development of data analysis tools and processes, development of standard operating procedures and workflow analysis.
  • Skill in written and verbal communication various types of audiences and at various levels of the organization.
  • Comprehensive working knowledge of specialties within the Federal and private employee benefits.
  • Ability to exercise professional diplomacy, tact, and discretion in the performance of assigned duties while assisting in individual case resolution.
  • Skill in using a variety of automated software to include word processing, Power Point presentations, Excel spreadsheets and HR processing systems (PeopleSoft, NFC).

Important Note:

Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience. Your resume should provide sufficient information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.

To preview questions please click here .

Background checks and security clearance

Security clearance

Drug test required

Position sensitivity and risk
Moderate Risk (MR)

Trust determination process
Credentialing , Suitability/Fitness

Required Documents

Your application package should include the following documents:
  • Resume - Your resume can be uploaded and attached to your application or created using the USA Jobs on-line resume builder. If you want to receive full credit for relevant experience your resume MUST contain the job title (including the occupational series and grade if it is Federal), duties, starting and ending dates (month and year), hours worked per week, and salary.

    USAJOBS has guidance on how to ensure that you submit a complete resume: If you have not written a Federal resume before, you may watch this Resume Writing Tutorial video on the USAJOBS YouTube channel , or read through a helpful Resume Writing FAQ article on the USAJOBS Help Site to learn what details you should, and should not, include in your resume. If any of the above information is not included in your resume we may not be able to fully credit you for your experience.
  • Proof of prior federal service such as the latest SF-50, Notification of Personnel Action
  • Proof of Veteran's Preference - DD214 (Member 4 Copy) if you are requesting a special appointment authority, such as VRA or VEOA
  • Proof of severe disability if you are requesting special placement consideration
  • Proof of eligibility for a military spouse appointment, such as a permanent change station
    military order
  • Proof of eligibility for any other special appointing authority not specifically mentioned here

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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