Administrative Assistant Iii

Expiring today

Location
Fairfax, Virginia
Salary
$39,270.61 - $65,450.53 Annually
Posted
Apr 03, 2021
Closes
Apr 10, 2021
Ref
21-00590
Function
Administrative
Hours
Full Time
Job Announcement

Supports the Division of Children, Youth and Families (CYF). If you are looking to work in a diverse community to strengthen the well-being of children and families, then this opportunity may be ideal for you. We invite you to learn more about DFS and its Mission, Vision, and Values, by clicking here.

ABOUT THIS POSITION: The Admin Assistant III will predominantly support the Post Adoption Unit under the Foster Care and Adoption (FC&A) Resource and Support Program. Under general supervision of the Admin Assistant IV and guidance of the Post Adoption Supervisor, the offers general administrative support to social services specialists and supervisors with functional areas in record and data management, scheduling and coordination, communication, office management or receptionist/public contact. This position performs the following duties and responsibilities:
  • Handles case management records to include, but not limited to entering and finding records in an automated and electronic case record systems
  • Enters, scans, and files data and record accurately and timely
  • Develops and maintains organizational systems to ensure supports are provided timely, accurately, and effectively to the units
  • Develops, prepares, and generate reports, memos, letters, etc.
  • Handles client-related phone calls and letters to include interacting with upset clients
  • Supports unit social services staff with managing supplies, mailing, etc.
  • Supports social services supervisors with hiring efforts to include but not limited to contacting candidates and panel members to schedule interviews, recording interview panel members scores, and compiling the interview packet
  • Works on special projects (i.e. researching, coordination, and putting together presentations, etc.)
  • Provides and assists with training other administrative assistants as needed
  • Works collaboratively with other administrative staff in the Division of CYF and offer administrative support to other divisions within DFS as needed

KNOWLEDGE, SKILLS AND ABILITIES: The appointee for this position must have the following knowledge, skills, and abilities (KSA):
  • Ability to work independently and as part of a team
  • Ability to manage competing priorities and work under a pressured environment.
  • Ability to develop and maintain organizational systems
  • Ability to use software such as Excel, to clean, manipulate, and stage data for analysis
  • Ability to use automated technology to establish and maintain case records
  • Ability to maintain professional ethics and confidentiality of client information
  • Ability to establish and maintain effective working relationships with a variety of individuals
  • Ability to schedule and manage workload sufficiently to meet deadlines
  • Ability to communicate clearly and concisely, both orally and in writing
  • Ability to use critical and analytical skills to resolve issues

Note: All Fairfax County Government employees are expected to adhere to the Standards of Conduct. In maintaining a drug free workplace, employees are prohibited from manufacturing, distributing, possessing, using or being under the influence of alcohol or illegal drugs while at work or on county premises.

Note: The assigned functional areas of this position are general administrative support, data and record management, scheduling & coordination, communication, office management, or receptionist/public contact .

Employment Standards

MINIMUM QUALIFICATIONS:
Any combination of education, experience and training equivalent to high school graduation and two years of experience providing administrative support in the assigned functional area(s).

PREFERRED QUALIFICATIONS:
  • At least three (3) years of frontline administrative and customer service experience supporting staff in a human services environment
  • At least two (2) years of experience using and managing automated technology to record, store, and file case management data
  • Possess an intermediate level of expertise in Microsoft Excel, Outlook, Word, and PowerPoint and can demonstrate it through practical exercises

CERTIFICATES AND LICENSES REQUIRED:
Not applicable.

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background and a Child Protective Services check to the satisfaction of the employer.

PHYSICAL REQUIREMENTS:
Duties are generally sedentary and performed in a normal office environment. Ability to communicate clearly and concisely, both orally and in writing. Ability to use automated technology. Sufficiently mobile to deliver mail, messages and case records. All duties may be performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel interview, may include practical and/or written exercise.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or status as a veteran in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.

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