National Bank Examiner/Bank Examiner (Consumer Compliance Policy Specialist), NB-0570-V

Washington, D.C
Apr 02, 2021
Apr 10, 2021
IT, QA Engineer
Full Time



This position is located in Bank Supervision Policy, Compliance Risk Division, Consumer Compliance Policy. As a National Bank Examiner/Bank Examiner (Consumer Compliance Policy Specialist), you will plan and direct activities associated with identifying risks and develop/provide guidance on policy issues affecting the compliance process that relates to consumer protection programs and issues in the Compliance Risk Division of Bank Supervision Policy

Learn more about this agency


As a National Bank Examiner/Bank Examiner (Consumer Compliance Policy Specialist), you will:
  • Act as a consumer compliance policy specialist on whom OCC field examiners, senior management, bankers, trade associations, external partners, and consumer and community groups rely for addressing consumer compliance issues, such, as those relating to Servicemembers Civil Relief, Flood Disaster Protection, Military Lending, Truth in Lending, Truth in Savings, Electronic Funds Transfers, Fair Credit Reporting, Real Estate Settlement Procedures, Gramm-Leach-Bliley (privacy), Advertising, Unfair or Deceptive Acts or Practices, Availability of Funds and Collection of Checks, and Fair Debt Collection Practices Act.
  • In collaboration with senior Consumer Compliance Policy Specialists, identify emerging risks and drafts, revise and/or supplements bank supervision policy and other issuances in the areas of consumer protection laws and regulations. As directed, prepare updates and revisions to relevant sections of the Comptroller's Handbooks. Collaborates and works closely with Specialists to ensure effective and consistent compliance-related regulatory interpretations and supervisory philosophies.
  • Provide support and technical expertise by participating, as needed, in on-site and off-site supervisory activities and findings regarding consumer compliance examinations. Identify policy issues related to consumer protection and consumer compliance. Consider related laws, regulations
    and policy considerations, including unfair or deceptive acts or practices issues. Collaborate/coordinate with other Compliance Risk Policy staff, Community Affairs staff, legal staff, and technical experts, to ensure consistency in interpretations and issuances, and to address current risks facing consumers, banks, the OCC, and the Federal banking systems.
  • Initiate OCC issuances and advisories for consumer compliance issues. Assist in responding to requests from the Department of Treasury, Congress, GAO, other governing agencies, bankers, and trade associations requesting information on technical or complex compliance issues.
  • Assist in providing comments on proposed rulemakings, preparing Congressional testimony, and preparing briefings for testifying officials at the OCC as they relate to consumer compliance programs governing bank supervision and the financial industry.
  • Assist with developing and providing consumer compliance education and training for all levels of OCC personnel, the Federal Financial Institutions Examination Council, trade associations, and bankers. Participate on interagency working groups as a consumer compliance policy advisor.

Supervisory status

Promotion Potential


Conditions of Employment

  • Complete a one-year trial period (unless already completed).
  • Sign a statement that you are voluntarily leaving the competitive service for a position in the excepted service, if applicable.
  • Complete a Declaration for Federal Employment to determine your suitability for Federal employment.
  • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
  • Travel overnight or locally on a frequent basis.
  • Obtain and use a Government-issued charge card for business-related travel.
  • File an OCC Financial Disclosure Form.
  • Complete a financial disclosure review and resolve any ethics issues.
  • Click here for important information about OCC ethics standards, such as the requirement that new hires divest their bank securities. • Successfully complete a background investigation that includes criminal history, financial history (including a credit check) and other information.
  • Successfully complete a background investigation that includes criminal history, financial history (including a credit check) and other information.


You must meet the following requirements within 30 calendar days after the closing date of this announcement:

You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the NB-IV band level or GS-11 grade level in the Federal service. Examples of specialized experience for this position include:
  • Experience performing examinations, audits or reviews in areas related to consumer compliance; or Experience developing new or revising existing consumer compliance policies or procedures for a financial regulator or a financial institution.

The experience may have been gained in the public sector, private sector, or through volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.

To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.


Education cannot be used to qualify for this position.

Additional information

  • Salary range includes 22.26% geographical pay.
  • This position security clearance is Public Trust - Background Investigation.
  • If you are a current OCC employee who previously received a waiver determination permitting you to retain bank securities due to extenuating circumstances, please note that this determination may be rescinded if the nature of your duties changes. We strongly suggest that you discuss the potential implications of any change in duties on a prior securities determination with your ethics official.
  • This is an Excepted Service position under Schedule B, 213.3205(a)
  • A writing sample will be required from any applicant that is selected for an interview.
  • We may select from this announcement or any other source to fill one or more positions.
  • Click all links in this vacancy announcement to view additional information and instructions.
  • Please refer to "Conditions of Employment."
  • Click "Print" to review the entire announcement before applying.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.

Rating: Your application will be evaluated in the following areas:
  • Bank Supervision Knowledge
  • Policy Research and Analysis
  • Judgment and Decision Making
  • Advisement, Collaboration, and Outreach
  • Risk Analysis
  • Written Communication
  • Interpersonal skills

Referral : If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview. If you are a displaced or surplus federal employee eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP) , you must be rated as well-qualified to receive special selection priority. "Well-qualified" means that in addition to meeting the minimum qualification requirements and selective placement factor(s), if applicable, you must be assigned to the Outstanding or Excellent category.

To preview questions please click here .

Background checks and security clearance

Security clearance

Drug test required

Required Documents

A complete application includes: 1) A resume, 2) vacancy question responses, and 3) submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).

RESUME: All applicants are required to submit a resume by either creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please review Resume Tips .

VETERANS' PREFERENCE DOCUMENTATION: If you are claiming veterans' preference, you must submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing actual or expected dates of service and type of discharge. Ten-point preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15 , along with the required documentation listed on the back of the SF-15 form. For more information on veterans' preference view FedsHireVets .

CAREER TRANSITION ASSISTANCE PLAN (CTAP) or INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents.

EDUCATION DOCUMENTATION: For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions . OPTIONAL DOCUMENTS : In addition, you may submit the following:

- Cover letter

- Recent performance evaluation (be sure to redact/remove all sensitive information prior to submitting)

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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