Board Program Manager

Washington D.C
Mar 30, 2021
Apr 21, 2021
Full Time
Join a dynamic team in the Office of the Secretary supporting the WMATA Board of Directors.

The Metro Board determines agency policy and provides oversight for the funding, operation, and expansion of transit facilities within the region. As the Board Program Manager, you will be responsible for leading Metro's public hearing process, supporting various Board and advisory body meetings, serving as the custodian of corporate records, and managing the department's budget, special projects and procurements. The successful candidate will have strong written and oral communication skills to communicate effectively internally and externally; skills in community outreach, public participation and customer communication; and ability to exercise good judgment and discretion in performing duties, which include politically sensitive and confidential matters.

Minimum Qualifications:

  • Bachelor's degree from an accredited college or university in Business Administration, Public Administration, Communications or a related field
    • In lieu of a Bachelor's degree, a high school diploma or GED and four (4) years' experience or, the Associates degree and two (2) years' experience in project or program management, with experience in the development, administration and implementation of policies and programs

  • A minimum of eight (8) years' experience in project or program management, with experience in the development, administration and implementation of major policies and programs. Experience dealing with highly-visible, politically-sensitive issues and interacting with executives and/or members of a Board of Directors as well as the public. Excellent English verbal and written communications skills are required

  • N/A


  • Experience
    • Working in a large transit/transportation organization setting

Medical Group:

Ability to satisfactorily complete the medical examination for this position. Must be able to perform the essential functions of this job either with or without reasonable accommodation(s).

Job Summary/Duties:

The Board Program Manager is the subject-matter expert and authority on Compact public hearings for the agency and ensures compliance with/adherence to Title VI, Federal Transportation Administration (FTA)'s guidelines, Compact requirements, and Metro's Public Participation Plan (PPP). The incumbent is the custodian of corporate records for the Office of Secretary (SECT) and maintains these records as required by the Compact and SECT's Records Retention Policy. The Board Programs Administrator further serves as the budget analyst and procurement lead for the department and acts for the Board Corporate Secretary and Deputy Board Secretary as directed.

  • Oversees Metro's Compact public hearing process to ensure compliance with Title VI, FTA guidelines, Compact requirements, and Metro's Public Participation Plan.
  • Acts as the principle SECT liaison and provides program oversight and consultation to project teams and public outreach teams on strategies for projects requiring public hearings to determine how public hearings fit into the PPP and how maximize public participation while balancing outreach timelines against other priority projects within the Authority. Determination must be made while balancing legal requirements and Authority resources.
  • Manages logistics and recordings of public hearings to fulfill the Board's legal obligations under Metro's Compact. This work includes arrangement for audio/visual equipment, transportation, court reporting services, location reservations, witness registration and Board hearing officer preparation.
  • Manages the official public communications for public hearings, including review of the legal hearing docket, advertising and web postings. Coordinates with subject-matter experts to ensure staff and hearing officer statements and other related materials are prepared and available for hearings. Collects all public comments for inclusion in staff reports and other official records and ensures transcripts are prepared and properly included in hearing staff reports.
  • Drafts and manages SECT policies including the Continuity of Operations Plan (COOP) and Records Retention Policy.
  • Manages special projects for SECT such as developing a searchable archive and storage system for Board documents.
  • Reviews and comments on Policy/Instruction drafts from QICO on behalf of SECT and the Board.
  • Writes official minutes of all Board meetings and Board Committee meetings whose coordination falls under the responsibility of the Office of the Board Secretary. Reviews the minutes of Board Committee meetings drafted by other departments to serve as the official record of Board actions in accordance with Roberts Rules of Order and to ensure compliance with applicable jurisdictional requirements, including those for which jurisdictional funding contributions could be jeopardized.
  • Serves as the Records Custodian for SECT: manages the archiving and storage of Board of Director discussions, policy decisions and other actions of the Board to establish and maintain an official record of Board of Directors, searchable in Documentum, and in adherence of Records Retention Policy.
  • Monitors, tracks and reports Board member attendance to jurisdictions to ensure Board member's and WMATA's compliance with jurisdictional laws.
  • Serves as SECT lead for Public Access to Records requests, Metro Information Persons (MIPS) training, website maintenance and special projects.
  • Assists SECT in updating, SECT information on the intranet and the electronic Board materials portal.
  • Assists with Riders' Advisory Council duties including meeting support, agenda preparation, meeting logistics and other duties as needed.
  • Uses various meeting platforms including Microsoft Teams and Zoom.
  • Leads the budget preparation and monitors expenses for SECT and includes SECT in Metro's yearly budget using PeopleSoft.
  • Responsible for SECT procurements; Position has contracting authority to carry out SECT-and Board- required tasks.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Skills and/or behavioral assessment
  • Personal interview
  • Verification of education and experience (including certifications and licenses)
  • Criminal Background Check (a criminal conviction is not an automatic bar to employment)
  • Medical examination including a drug and alcohol screening (for safety sensitive positions)
  • Review of a current motor vehicle report


WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.

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