Children's National Hospital Foundation Development Assistant

Silver Spring, Maryland-Silver Spring
Mar 18, 2021
Apr 09, 2021
Full Time
Responsible for direct support of fundraising unit within the Foundation. The Development Assistant partners with a development officer (s) to support all fundraising initiatives. The Development Assistant is expected to independently solve problems, manage donor issues and respond to questions from donors or other Hospital/Foundation staff in the absence of the Director. The Development Assistant will be responsible for: some clerical/administrative support for a professional fundraiser(s), providing logistical and creative support for special event planning and execution including community based fundraising events and online donor giving, identifying and cultivating low end donors to the program and soliciting gifts for the program, and support for major gift correspondence including thank you letters, stewardship letters and some small mail campaigns. The Development Assistant must be comfortable working with data including data entry into the donor database, executing queries and evaluating data in donor reports.The Development Assistant will be expected to independently manage some writing assignments including letters, stewardship reports and briefs.


Minimum Education
Bachelor's Degree (Required)

Minimum Work Experience
0 years - related experience, including volunteer/internship work (Required)

Required Skills/Knowledge
Must show evidence of good writing, editing, and proofreading skills.
Desire to work and grow in this profession is essential.
Strong writing, analytical, communication and interpersonal skills necessary.
Basic proficiency in Microsoft Word, Excel and Powerpoint needed and willingness to learn new programs specific to the development field i.e. Raisers Edge, Convio, In Design, and Donor Drive.
Must be detail-oriented, able to work independently and be able to collaborate with others.
Needs to be flexible, courteous, patient, and positive and be an enthusiastic team player.
Should be able to adapt easily to constantly changing situations, be creative and able to produce prompt and effective results.
Experience with social media preferred.

Functional Accountabilities

Development Activities
1. Partner with Development officer(s) to plan and execute fundraising events, including chair dedications, donor lunches, stewardship events, donor-sponsored lectures etc.
2. Contact appropriate vendors to manage events: participate in creative work, arrange for small vendor contracts, pay invoices, and track expenses.
3. Support the development officer in planning trustee campaign council, including logistical support, material preparation, entry of notes and data into Raiser's Edge and tracking attendance and outcomes.
4. Provide necessary support for a development visit, including briefing, drafting and communication; calendar coordination; requesting research as needed; and helping prepare solicitation materials, including proposals.

System Organization
1. Manage calendars for Director(s) and team.
2. Maintain filing systems as needed by Director(s).
3. Develop system to manage workflow for the development officers: including recording trip reports and donor contacts in Raiser 's Edge.
4. Develop systems to properly execute gift transmittals and file copies in communal and departmental files.
5. Plan protocol and mechanism to generate systematic acknowledgement letters for major donors.
6. Partner with Donor Relations Manager to plan and execute selected CNMC Donor recognition and stewardship events.

Quality Control
1. Read and evaluate donor correspondence for appropriate action.
2. Evaluate donor letters for restrictive language.
3. Evaluate data generated from Raiser's Edge for accuracy and then independently follow-through to correct errors.

1. Speak up when team members appear to exhibit unsafe behavior or performance
2. Continuously validate and verify information needed for decision making or documentation
3. Stop in the face of uncertainty and takes time to resolve the situation
4. Demonstrate accurate, clear and timely verbal and written communication
5. Actively promote safety for patients, families, visitors and co-workers
6. Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Organizational Accountabilities
Clerical Activities
1. Draft acknowledgement letters, stewardship reports and proposals as requested by the development officer .
2. Draft briefings and presentations based on independently gathered information.
3. Prepare mailings as needed, which may include informational, event invitations, various stewardship mailings.

Organizational Commitment/Identification
1. Partner in the mission and upholds the core principles of the organization
2. Committed to diversity and recognizes value of cultural ethnic differences
3. Demonstrate personal and professional integrity
4. Maintain confidentiality at all times

Customer Service
1. Anticipate and responds to customer needs; follows up until needs are met

1. Demonstrate collaborative and respectful behavior
2. Partner with all team members to achieve goals
3. Receptive to others' ideas and opinions

Performance Improvement/Problem-solving
1. Contribute to a positive work environment
2. Demonstrate flexibility and willingness to change
3. Identify opportunities to improve clinical and administrative processes
4. Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility
1. Use resources efficiently
2. Search for less costly ways of doing things

Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law.

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