DPO Operations Specialist

Sterling, Virginia
Mar 18, 2021
Apr 22, 2021
Full Time

The DPO Operations Specialist will conduct quality control reviews of DPO mail processed in US Department of State processing facilities and USPS contracted air carrier facilities within a 60-mile radius of assigned USPS facility to ensure mail is protected, processed timely, and handled in accordance with USPS/DoS policies and procedures. Based at State Dept facility in Sterling, VA, with frequent trips to Dulles airport warehouses to monitor mail movement. Hours: appx 4pm-12am M-F.

  • Work closely with USPS, Customs, DoS, DoD and commercial airlines representatives to resolve DPO mail problems.
  • Navigate USPS, DoS, and DoD systems and applications to investigate and resolve DPO mail issues.
  • Conduct research and respond to customer inquiries regarding DPO mail.
  • Daily use of DPO modules of the Integrated Logistics Management Software (ILMS) in performance of duties.
  • Interact and research UNCLASS Pouch Mail issues at the gateways as needed.
  • Other duties as assigned

  • High school diploma or GED required
  • 5+ years of direct experience with USPS, DoS, and DoD postal policies and regulations.
  • Educated and trained on DPO modules of ILMS
  • Logistics/mail handling background required
  • Clean driving record required
  • Public Trust required

Knowledge, Skills and Abilities:
  • Proven proficiency with commercial software, including AMPS and Microsoft Office
  • Ability to travel
  • #Kapsuun Group, LLC

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