* DutiesHelpDutiesSummaryAs our nation navigates the COVID-19 pandemic, CBP is committed to delivering our mission to safeguard America's borders and enable legitimate trade and travel. Staffing mission critical positions remains a high priority. Be reassured that CBP is still hiring, despite potential hiring process step delays due to restrictions to in-person activities.Learn more about this agencyResponsibilitiesOrganizational Location: This position is with the Department of Homeland Security, within US Customs and Border Protection, Office of Professional Responsibility, Investigative Operations Division (IOD) in Washington, DC.This position starts at a salary of $122,530.00 (GS-14, Step 1) to $159,286.00 (GS-14, Step 10) with promotion potential to $159,286.00 (GS-14 Step 10).In this position you will serve as Investigative Operations Division's National Fraud Program Manager by managing IOD's national fraud program with an emphasis on procurement fraud, Civil False Claims Act investigations, and referring matters for either contractual or administrative remedies.Incumbents assigned as Operations Managers are responsible for receiving, managing, and assigning criminal cases to Special Agent in Charge (SAC) Offices for investigation. Operations Managers are responsible for collaborating with local SAC Offices to develop reports of investigative activity of high profile cases for senior leadership. Operations Managers brief senior leadership on high profile cases and a variety of topics.* Conducts data base checks, background investigations, and interviews in support of counterintelligence matters;* Plans, conducts, and documents sensitive national security and criminal investigations, as well as administrative investigations with little or no supervision involving multifaceted, challenging, and sensitive allegations of criminal, civil, or administrative violations against employees at all levels of the agency; develops facts and evidence; gathers information and intelligence; conducts interviews and interrogations; makes arrests and conducts searches and seizures;* Assists senior level officials is developing a proactive and defensive approach to detect vulnerabilities to determine whether CBP employees are engaged in activities detrimental to the US national security or advantageous to a foreign power;* Drafts counterintelligence reports. Represents CBP in the law enforcement and intelligence community regarding counterintelligence matters in meetings and conferences and provides briefings (both verbal and written) to CBP executives regarding counterintelligence issues (eg threats, investigations, and mitigation activity); and* Develops and maintains effective working relationships with federal, state, and local law enforcement agencies.Travel Required50% or less - You may be expected to travel up to 50% annually for this position.Supervisory statusNoPromotion Potential14* Job family (Series)1811 Criminal Investigation* RequirementsHelpRequirementsConditions of Employment* You must be a US Citizen to apply for this position* Males born after 12/31/1959 must be registered with Selective ServiceAge: Applicants must be at least 21 years of age. The day immediately preceding an individual's 37th birthday will be the last day to be referred for selection consideration. However, the age restriction may not apply if you are a preference-eligible veteran or if you are currently serving or have previously served in a federal civilian law enforcement position covered by 5 USC 8336(c) or 5 USC 8412(d).Motor Vehicle Operation: You must possess a valid automobile driver's license at the time of appointment.Firearms: Criminal investigators are required to carry a firearm while performing duties of this position. Maintaining firearm proficiency is mandatory.Medical Examination: Individuals must meet the established medical standards and/or physical requirement for the position, proving they are medically and physically capable of performing the essential job functions and duties of the position safely and efficiently. A medical examination will be conducted. Any disease or condition that may potentially interfere with the safe and efficient performance of the job's duties or training may constitute grounds for medical disqualification. Medical qualification determinations will be made on a case-by-case basis. If additional medical information is recommended beyond that provided at the pre-employment examination, it is provided at the expense of the tentative selectee.Drug Testing: This job has been identified as "testing designated" under our Drug-Free Workplace Program. Therefore, you must satisfactorily complete a drug test prior to being hired. The agency will schedule, provide and pay for the drug test. Once on board, you will be subject to random drug testing.Mobility Agreement: Selectees will be required to sign a mobility agreement upon acceptance of this position. The selectee may be required to relocate to another duty location in accordance with applicable law, regulation and Agency policy, to a different geographic location, at any time during your employment with CBP.QualificationsExperience: You qualify for the GS-14 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:* Preparing and executing search and arrest warrants, or other judicial processes (eg, document subpoenas, electronic surveillance orders);* Developing facts and evidence gathered during interrogations and polygraph examinations and making arrests and conducting searches and seizures;* Conducting criminal or civil asset forfeiture investigations/operations in order to deprive corrupt employees and/or criminal organizations; and* Preparing detailed Reports of Investigations and briefings regarding ongoing non-criminal and special-inquiry investigations and inspections for senior level management and other federal, state and local enforcement agencies.ANDQuality Ranking Factor: You will be asked the question below as part of the online self-assessment questionnaire. Candidates will receive a higher score based upon their responses to the following: Have you attended the Criminal Investigator Training Program (CITP) basic training program at the Federal Law Enforcement Training Center (FLETC) or other equivalent (ie FBI, DEA, or Postal Inspection)?Criminal Investigator Training Program: Criminal Investigators must complete an initial course of basic training, specifically the Criminal Investigator Training Program (CITP) at the Federal Law Enforcement Training Center, Glynco, Georgia, or an Office of Professional Responsibility (OPR) approved equivalent course of instruction and the OPR Special Agent Training Program at the Customs and Border Protection Advanced Training Center, Harpers Ferry, West Virginia, as well as additional training throughout their careers. Both basic and advanced training programs are designed to prepare law enforcement personnel with the skills, aptitudes, and competencies required to serve as a Criminal Investigator.Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (eg, Peace Corps, AmeriCorps) and other organizations (eg, professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.You must:* Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and* Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 03/18/2021.The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.Background Investigation: US Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (eg, marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. . For more information visit this link.Polygraph Examination: CBP Has the authority to conduct a polygraph for the Criminal Investigator position, however, at this time a polygraph is not a pre-employment requirement. If CBP decides to implement the polygraph as a pre-employment requirement while you are in the hiring process, CBP will notify you and provide additional information.Polygraph Examination: The Criminal Investigator position is a polygraph-required position. If you are not a current CBP employee in a law enforcement position, you may be required to take a polygraph exam and have favorable results in order to continue in the pre-employment process. Please see Polygraph Examination.Polygraph Reciprocity: CBP may accept the results of a prior federal polygraph exam in lieu of a CBP polygraph exam. You will receive information to request reciprocity in your Background Investigation Package.Polygraph Waiver: Certain veterans may be eligible to obtain a polygraph waiver. You will receive information to request a waiver in your Background Investigation Package.Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:* Working for the US Government as a federal civilian or as a member of the military* A dependent who was authorized to accompany a federal civilian or member of the military who was working for the US government* Participation in a study abroad program sponsored by a US affiliated college or university* Working as a contractor, intern, consultant or volunteer supporting the US governmentProbationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.EducationPlease see the Qualifications and Required Documents sections for more information if education is applicable to this position.Additional informationBargaining Unit: This position is not covered under the bargaining unit.Law Enforcement Availability Pay (LEAP): As a law enforcement officer you will be required to work on an unscheduled basis in excess of the 40-hour work week. These positions require substantial overtime to include holidays, weekends and nights. You must be readily accessible to perform this unscheduled work. To ensure your availability, you will receive extra compensation in the form of Law Enforcement Availability Pay, which is calculated at a flat rate of 25 percent of base salary.Federal Law Enforcement Retirement Coverage 12(d): Criminal Investigators are covered under the provisions of both the Civil Service Retirement System (CSRS) 6 (c) or the Federal Employees Retirement System and 5 USC 8412(d). Employees covered by either retirement system that reach age 50 or over with at least 20 years of service as a law enforcement officer are eligible for law enforcement retirement. In addition, employees covered by FERS (all new hires to the Federal government) are eligible for law enforcement retirement at any age with at least 25 years of service as a law enforcement officer. Finally, employees who reach age 57 with at least 20 years of service as law enforcement officers are subject to mandatory retirement under both retirement systems. If you are a preference eligible veteran additional opportunities may be available to you; you may find additional information at the following website: Clearance: You may be required to obtain a Top Secret or higher level clearance for this position.Financial Disclosure is required. Telework may be available on a regular recurring or situational basis.DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.Follow US Customs and Border Protection on Twitter @CustomsBorderThe Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.Read moreHow You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above.Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation. Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application. will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. If you meet the minimum qualifications, your experience, education, and training will be rated using an assessment questionnaire.Applicants will be evaluated based on information in their resumes that reflects seven competencies: Leading Others, Team Building, Performance and Results Management, Decision Making and Problem Solving, Creativity and Innovation, Integrity, and Technical Credibility. Applicants should strive to include information in their resumes to reflect each of the competencies and resumes should not exceed 5 pages.The competencies or knowledge, skills, and abilities needed to perform this job are:* Ability to analyze a disparate amount of information and intelligence in order to form sound conclusions and effective solutions in support of the Cl mission and build productive relationships and liaison with mission partners in furtherance of counterintelligence inquiries, reviews, investigations, and referrals* Ability to initiate, conduct, and manage inquiries, reviews, and investigations in support of CBP's counterintelligence program* Skill in and thorough understanding of counterintelligence and provide counterintelligence awareness briefings to small and large audiences* Ability to independently conduct sensitive criminal and administrative investigations, with limited supervision, which are multifaceted, challenging and sensitive, involving allegations of criminal, civil, or administrative violations against employees at all levels of the agency.If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. Preview the job questionnaire Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibilityon OPM's Career Transition Resources website. To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the Required Documents section of this announcement.Read moreBackground checks and security clearanceSecurity clearanceTop SecretDrug test requiredYes* Required DocumentsHelpRequired Documents* Your resume: A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed. A resume in English is required. It must contain your full legal name, address, phone number, complete work history including a detailed description of your duties, the dates you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable). For additional required items, see the link.* Your responses to the job questionnaire: Are you a current or former federal employee? ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50 (Notification of Personnel Action) showing competitive status: Tenure 1 or 2 in Block 24 and Position Occupied 1 in Block 34. Additionally, applicants should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher, AND a SF-50 to support having met the time-in-grade requirement of having served 52 weeks at the grade level (or equivalent) below the grade level(s) for this position. Current CBP Employees are encouraged, but not required, to submit an SF-50(s) for CBP experience; however, additional SF-50(s) are required when using federal experience outside of CBP to receive credit towards the requirements above. Examples of appropriate SF-50s include promotions, within-grade increases and accessions.* Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP)? You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a copy of your recent performance rating; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 USC 8337(h) or 8456.* Special Appointing Authority: See "Other Information" to determine what documentation you need to submit as proof of eligibility for a Special Appointing Authority.* Are you a veteran? If you are applying under a veteran appointing authority, you must submit documentation to support eligibility such as a DD-214 listing the character of service and either qualifying medal(s) or service period, a VA Disability Award letter dated 1991 or later, and/or supporting documentation as listed on the Standard Form 15. If you are currently serving on active duty, you must submit a written statement from the armed forces certifying your dates of service, your rank, expected character of service and anticipated date of separation. If you apply with a written statement at this stage, your preference will be verified by a DD-214 upon separation from the military. To learn more click here.* Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:* Position title* Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee)* Agency* Beginning and ending dates of appointment* You may be asked to provide a copy of your recent performance appraisal and/or incentive awards.* BenefitsHelpBenefitsA career with the US Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.* How to ApplyHelpHow to ApplyTo begin your online application, click "Apply Online" to create a USAJOBS account and follow the prompts or log in to your existing account. Your application packet must include a completed assessment questionnaire, a resume, and any applicable and/or required supporting documentation. Please see the "Required Documents" section below for additional information. All application materials, including transcripts, must be in English.If you are unable to apply online or need to submit a document you do not have in electronic form, visit this link for more information regarding an Alternate Application process.Applications and supporting documentation will not be accepted by mail or email. You may apply more than once, but the most recent application is the only one that will be used. You must submit your resume, your online questionnaire, and any supporting documents by 11:59 PM Eastern Time on 03/18/2021.It is your responsibility to verify that any information entered or uploaded is received and is accurate. Human Resources will not modify or change any part of your application. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, you will not be able to view it in your application and you must again upload it by the closing date.Please upload your resume under "Resume" and any other applicable supporting documents mentioned above under the appropriate Document Type. If your Document Type is not listed, upload as "Other."Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3).DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.View common definitions of terms in this announcement.Read moreAgency contact informationCBP Hiring CenterPhone952- - @cbp.dhs.govAddressOffice of Professional ResponsibilityPlease read entire announcementPlease apply onlineWashington, DC 20229USLearn more about this agencyNext stepsGS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table.The open period for this job opportunity announcement may be extended to allow for a sufficient applicant pool.Once the job opportunity announcement has closed, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. You will be notified by email after each of these steps has been completed. Stay informed of changes to your application status by signing up for automatic email alerts with your USAJOBS account. If you are referred, you will receive a final notification of the disposition of the announcement. We expect to make a tentative job offer within 60 days after the close of the announcement. If you are selected, we may conduct a suitability/security background investigation.Additional selections may be made beyond the total number of vacancies specified using this vacancy announcement. Further selections may also be made for additional organizational divisions and/or units within the duty location(s) listed above.If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive US Office of Management and Budget (OMB) and US Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.Read more* Fair & TransparentFair & TransparentThe Federal hiring process is setup to be fair and transparent. Please read the following guidance.Equal Employment Opportunity PolicyThe United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.* Equal Employment Opportunity (EEO) for federal employees & job applicantsRead moreReasonable Accommodation PolicyFederal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:* An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.* An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.* An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.Learn more about disability employment and reasonable accommodations or how to contact an agency.Read moreLegal and regulatory guidance* Financial suitability* Social security number request* Privacy Act* Signature and false statements* Selective Service* New employee probationary periodThis job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/592305400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.