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Salesforce Administrator

Employer
Thycotic
Location
Washington, DC
Closing date
Mar 8, 2021

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Thycotic is a global leader in Privileged Access Management, a critical layer of IT security that protects an organization's data, devices and code across cloud, on-premise and hybrid environments. Recognized as a leader by every major industry analyst group, our modern cloud-ready PAM solutions dramatically reduce the complexity and cost of securing privileged access, providing more value and higher adoption than any alternative. Thycotic is trusted by over 12,500 leading organizations around the globe including 25% of the Fortune 100. Position Summary The successful candidate must be able to help with the daily management of our Salesforce platform, with the ability to grow into more responsibilities. They will be passionate about their work, self-motivated, detail oriented and have excellent problem-solving abilities. They will have superb communication skills that can work with a tight-knit team. This position is based in the Washington, DC headquarters, however, qualified remote candidates will be considered. This position will report to the Sales Operations Manager. **Key Responsibilities** Administration of the Salesforce environment; responsibilities include customizing and implementing profiles, roles, security settings, sharing rules, applications, custom objects, custom fields, page layouts, workflow, validation rules, approvals, dashboards, reports, etc. with the coordination of the Sales Operations Manager Maintaining and enhancing visual layouts and workflow rules to enhance business processes and improve user experience Providing support to Salesforce users in all groups to resolve issues with Salesforce and related applications through our Sales Operations Case Queue Use of DemandTools and Dupeblocker to ensure data integrity and hygiene Onboarding of new users, both internal users and our partner users Assisting in developing, launching, and managing in-depth dashboards and reports for all team functions at both management and individual levels Remaining current on Salesforce.com best practices and technologies and advising on these practices for Salesforce based solutions by attending Salesforce webinars **Skills & Requirements** 2+ years of experience as a Salesforce Administrator Salesforce certification is preferred, but not a requirement Excel proficiency is required Experience working with and/or supporting Salesforce integrations with tools such as SalesLoft, LinkedIn Sales Navigator, DiscoverOrg Excellent written and verbal communication skills Analytical skills to respond to requested changes and identify customizations across all native and custom objects Why Work at Thycotic? We're passionate problem-solvers doing our part to make the world a safer place. We invest in people who are smart, self-motivated and collaborative. What we offer in return is meaningful work, a culture of innovation and great career progression ! Thycotic was named a "Best Places to Work" Award Winner in 2019 and 2020 in recognition of our positive work environment and culture, as reported by employees. A focus on employee advancement and our ethos of respect are just some of the reasons why people love working here! Thycotic Software, LLC (Thycotic) is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Upon conditional offer of employment, candidates are required to complete a criminal background check and drug screen per Thycotic employment policy. In addition, all publicly posted social media sites may be reviewed. PandoLogic. Keywords: System Administrator, Location: Washington, DC - 20251

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