Lead Engineer

Washington, DC
Mar 05, 2021
Mar 07, 2021
Engineer, IT, QA Engineer
Full Time
Location: Washington, DC Duration: 6 Months with possible contract to hire Industry: Banking Job Category : IT Mandatory Qualifications/Skills/ Education : Description: The Client Operations Center is seeking a Lead Engineer that is a subject matter expert that will oversee the business and technical management of the IT Asset Management (ITAM) capability for hardware and software lifecycles within the IT Infrastructure and Operations department. This includes integration of the Micro Focus IT Operations Management (ITOM) suite of tools, uCMDB, Asset Manager, Service Manager/Service Management Automation X (SMAX), 3rd party integrations such as Flexera Technopedia, Microsoft SCCM and others, to enable hardware and software inventory, maintenance and licensing management from procurement to retirement of hardware or software. The Lead Engineer, IT Operations Management associate is a member of the IT Service Management team that establishes and maintains a close working relationships with Infrastructure and applications teams, IT managers responsible for hardware and software management, Strategic Sourcing and Procurement, Finance, and the leadership team on proactive reporting and compliance activities. This role will establish and sustain a key partnerships, and critical working relationships, with each team's process owner for IT hardware and software Asset Management. This position focuses on linking the IT Asset Management functions within Information Technology with company strategic planning, marketing efforts, financial goals and company initiatives. Job Requirements:Tasks: - Provide on-site engineering services for an end-to-end technical management and administration for IT Asset Management, including all areas of configuration, all applicable IT interfaces, and extracts or extensions that are utilized by Micro Focus Universal Configuration Management Database (uCMDB), Connect_IT scripting, Asset Manager and integrations with the Flexera Technopedia and the ability to create custom Connect_IT scenarios at Client. - Apply professional experience and analytical skills to run, manage and improve overall processes for IT Asset Management, uCMDB, Flexera Technopedia, Integrations, and IT hardware inventory management. - Conduct analysis of business requirements and, processes to recommend efficiencies and innovation opportunities. - Act as a lead in the analysis of more complex requirements to translate into Micro Focus Asset Manager and/or uCMDB application configuration capability. - Recommend and implement the most complex solutions including technology integrations across multiple platforms. - Document solutions and processes using appropriate documentation protocol and agreed SDLC standards. - Ensure traceability of solution back to requirements - and proactively include measurement and reporting. - Evaluates ITAM solutions and program to recommend new technology, tools, methodology to improve the overall ITAM program - Provide day-to-day guidance to requirements gathering sessions, while gaining deeper functional/business operations knowledge, to positively impact recommended solution design including implications for operational support. - Driving continuous support and process improvements. Competencies: - Expert in tactical use of the Micro Focus uCMDB system for education and advancement of organization. - Strong project management and technical leadership skills. - The internal drive, intellectual curiosity, ability to learn, and desire to help the customers succeed - Strong technical skills and ability to work proactively. - Comfortable working under Project Manager supervision. Specific Required Skills: - 10+ years of progressively responsible experience in the Information Technology asset management. - Bachelor's Degree in Information Technology, Accounting or Finance or directly related equivalent work experience. - Minimum 5+ years with the Micro Focus uCMDB, Asset Manager application, Web and thick client, Flexera Technopedia and Connect-it tools. - Knowledge of Micro Focus uCMDB Discovery and Universal Discovery (UD) push adaptors to Micro Focus Asset Manager and Service Manager tools. - Strong understanding of the UD Data structure and how it integrates in Asset Manager and Service Manager/SMAX. - The ability to translate data requirements to actionable output from the Flexera Technopedia tool. - Previous development experience with Micro Focus Asset Manager Workflow engine. - Technical development of Micro Focus Asset Manager (Tables, Fields, links, screens, etc.) utilizing Micro Focus Application Designer. - Experience with Micro Focus Automated Process Manager and scheduling Micro Focus Asset Manager actions. - Strong understanding of software Licensing concepts in the Asset Management tool (PVU, MLA etc.). - Ability update/develop complex software licensing counters. - The ability to create Micro Focus Connect-it scenarios from various data sources to Micro Focus Asset Manager. - Strong ability to solve complex data issues and implement effective solutions. - Demonstrated experience in driving and implementation of ITAM process changes. - Strong knowledge of how the ITAM process fits into the overall ITOM processes. - Previous experience with Workflow and Rules Engine. - Excellent application performance tuning and trouble shooting skills. As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, colour, gender, age, sexual orientation, citizenship, or disability.

Similar jobs