Host, Skyland Lodge
The Opportunity Delaware North Parks and Resorts is hiring Hosts to join our team at Skyland Lodge in Shenandoah National Park, Virginia. As a Host you will be the first person to welcome and interact with our guests. We are seeking candidates with a passion for the outdoors and guest service that enjoy working in a fast-paced environment. We offer a free shift meal for all of our associates. On-site housing is provided, subject to availability. We offer a free meal during every shift for all of our associates. Responsibilities Reviews floor plan and reservation book daily; creates seating chart. Sets up the Host station according to checklist. Greets guests and seats them at tables or in waiting areas. Seats guests according to seating chart, server rotation and guest preference and provides guests with menus. Maintains control of the seating and wait times. Cleans and maintains Host station; contributes to the cleanliness of the dining and bar areas. Inspects dining and serving areas to ensure cleanliness and proper setup. Answers any guest questions regarding service, and provides general assistance for guests and employees. Speaks with guests to ensure satisfaction with food and service, responds to complaints and notifies management, and thanks guests as they are leaving. Answers restaurant telephone line during assigned hours of operation. Qualifications Prior experience in guest service environment preferred. Attentive and detailed oriented. Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously. Capable of performing specified procedures and following instructions. Effective communication skills; ability to communicate with guests and co-workers. Physical Requirements Ability to remain on feet for entire length of shift Ability to maneuver between tables and around corners. Frequent walking, bending, lifting, reaching, and stretching. Ability to lift and carry up to 35 lbs. Visual acuity and hearing sufficient to read seating chart and communicate with guests Who We Are At Delaware North, you ll love where you work, who you work with, and how your day unfolds. Whether it s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.