Job Description Important Note : During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application. At Wells Fargo , we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Public Affairs brings together teams responsible for engaging with the company's stakeholders. This organization exists to support, strengthen, and protect Wells Fargo's reputation by building trust, brand reputation, and positive business results. This includes advocating for Wells Fargo's business priorities, executing an enterprise brand strategy and enhancing the company's social impact and sustainability through the work we do. Teams within Public Affairs include: Communications, Government Relations & Public Policy, Social Impact & Sustainability, and Strategy & Transformation. Reporting to the head of Public Affairs Resiliency, this newly created position will spearhead resiliency strategies for the functional groups within Public Affairs. Additionally, this individual will establish metrics and reporting capabilities of data points before, during and after an event. This position can sit in a Wells Fargo office located in Charlotte, NC; Dallas, TX; Los Angeles, CA; Minneapolis, MN; Philadelphia, PA; Phoenix, AZ; St. Louis, MO or Washington, DC , and does not offer relocation assistance. Specific responsibilities include: Drive and implement resiliency strategies for business continuity, incident management and response planning Design processes and procedures to minimize the likelihood of a disruptive incident Design testing strategies to evaluate disruptive events and effectiveness of policies and procedures Develop reporting capabilities to track and measure potential scenarios and outcomes Design framework to disseminate vital information, before, during and after resilience events Develop safeguards to ensure resiliency plans are up-to-date and reflective of business requirements Monitor alerts/notifications to understand customer, team member as well as business impact Partner with key stakeholders in the functional group to address issues or control weaknesses Strategy & Transformation leads strategy, operating model, and cross-functional initiatives for Public Affairs. The team drives transformation, risk management, operational excellence, and efficiency, while measuring progress against our strategy, focusing resources, and defining success measures. Depending on the volume of applications received, this job posting may be removed prior to the indicated close date. Required Qualifications 8+ year of experience in one or a combination of the following: business support, project management, implementation, business operations or strategic planning in financial services demonstrated through work or military experience Other Desired Qualifications Experience implementing a business resiliency/continuity program for a line of business or function Experience designing processes focused on managing and mitigating operational risk Experience assessing the adequacy of complex processes and improving them Experience working complex programs/projects under regulatory oversight Experience consulting and influencing senior leaders, partners, and peers Experience presenting information that persuades, educates, and enhances understanding at all levels Job Expectations Flexibility to work in a 24/7 environment Street Address NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC NC-Charlotte: 301 S Tryon St - Charlotte, NC TX-DAL-Downtown Dallas: 1445 Ross Ave - Dallas, TX MN-Minneapolis: 90 S 7th St - Minneapolis, MN AZ-PHX-Central Phoenix: 100 W Washington St - Phoenix, AZ MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. Benefits Summary Benefits Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.