Director, Office of Survey Operations

Washington, D.C
Mar 04, 2021
Mar 11, 2021
Executive, Director
Full Time


The U.S. Energy Information Administration (EIA) is the independent statistical and analytical agency within the Department of Energy (DOE) that conducts a wide range of energy data collection, analysis, forecasting, and dissemination activities to ensure that its customers, including the Congress, the Administration, Federal and state governments, the private sector, the broader public and the media, have access to timely, reliable, and relevant energy information.

Learn more about this agency


The Director provides leadership and direction to the development and implementation of data systems and techniques for collecting data on petroleum, gas, coal, biofuels, electric power, uranium, and renewable fuels as part of EIA's comprehensive energy supply and demand data collection program. The program covers a wide-range of information sources in order to support the analysis and dissemination of relevant, reliable, and timely information through a full range of publicly available data and reports. These data and reports communicate the performance of U.S. energy companies and energy markets, and provide energy information to support analyses of complex public policy issues, including requests from the Congress and the Executive Branch.

As the Director, Office of Survey Operations you will:

Provide overall strategic planning, direction, and management for the Office's programs.

Direct the formulation, defense, administration, and evaluation of resources (funding, staffing, information, contracts) necessary to conduct the Office's activities; make resource allocation decisions among competing needs of the Office's activities and teams.

Oversee the establishment and maintenance of effective relationships with energy information sources and customers, including Congress, the Administration, other Federal Agencies, industry, and international organizations.

Direct a relevant, comprehensive, and efficient petroleum, gas, coal, biofuels, electric power, uranium, and renewable fuels data collection program, choosing the information and collection cycles that best represent underlying activity in the subject sectors for policymakers, analysts, industry, and interested citizens. Ensure EIA's comprehensive energy supply and demand data collection program meets emerging needs that application standards are met, and efficiencies are realized.

Direct active outreach and research activities to develop relevant information programs, and coordinates with OES's Office of Survey Methods and Research on the preparation of justification for proposed new surveys and re-authorization of existing surveys.

Direct impartial data collection and processing activities for ongoing surveys of petroleum, gas, coal, biofuels, electric power, uranium, and renewable fuels data. Supervises maintenance of sampling frames and directs the documentation and maintenance of data collections in compliance with applicable laws and agreements. Develop and maintain project management and other relevant process documentation.

Direct emergency or ad hoc energy data collection projects in response to major energy disruptions or problems in order to contribute to the development and implementation of policy guidance and/or corrective actions.

Assure the quality of EIA's petroleum, gas, coal, biofuels, electric power, uranium, and renewable fuels data collection program through the application of standard survey processes and coordinates with OES' Office of Statistical Methods & Research as needed on quality issues.

Coordinate across OES aspects of survey data management including solutions ratifications, systems needs analysis, and process improvement recommendations. Work closely with users of petroleum, gas, coal, biofuels, electric power, uranium, and renewable fuels data, including those working on analysis and dissemination within EIA, and interested consumers of EIA's information to ensure they clearly understand the value and limitations of this information.

Direct assessments of the effectiveness of the development and operation of the petroleum, gas, coal, biofuels, electric power, uranium, and renewable fuels data collection program through performance measurement. Works with senior officials of other offices to use these measures to improve their operations, attain strategic objectives, and strengthen documentation for EIA's budget.

Ensure adherence to EIA writing/presentation/product guidance, agency acquisition requirements, and IT governance standards/policies.

Travel Required

Occasional travel - Occasional overnight travel (1-5 nights per month) may be required to attend conferences, meeting and training.

Supervisory status

Promotion Potential


Conditions of Employment

  • This employer participates in the eVerify program.
  • U.S. Citizenship is required.
  • Subject to satisfactory security and suitability determinations.
  • New appointees must successfuly complete a 1-year probationary period.
  • Must pas a pre-employment drug test; random testing after appointment.

  • CONDITIONS OF EMPLOYMENT FOR THIS VACANCY: This is a career position in the SES. Unless the selectee is already a member of the SES with career status or has successfully completed an SES Candidate Development Program certified by OPM, executive qualifications must be approved by OPM before the appointment can be effected. If you are selected, you will be responsible for working with a DOE Executive Consultant to finalize your ECQ narrative for OPM submission.
  • Homeland Security Presidential Directive (HSPD-12). A selectee's appointment is contingent upon compliance with Homeland Security Presidential Directive (HSPD-12) governing personal identity.
  • PUBLIC FINANCIAL DISCLOSURE REPORT (OGE 278): If you are selected for this position, will be required to file this report prior to entry on duty in accordance with the Ethics of Government Act of 1978.
  • SECURITY CLEARANCE: You must be able to obtain and maintain a DOE-Q level security clearance.
  • DRUG TESTING POSITION: As a condition of appointment to this position, you will be subject to pre-employment/pre-appointment testing for illegal drug use under the U.S. Department of Energy Employee Drug Plan. If you are selected you will be provided information regarding drug testing. Failure to undergo testing or positive findings resulting from the test will eliminate you from further consideration for this position. If selected for and appointed to this position you will be subject to random drug testing while employed.
  • PROBATIONARY PERIOD: An individual's initial SES career appointment becomes final only after the individual successfully completes a one-year probationary period.
  • MOBILITY: It is anticipated that the incumbent will serve in the position for no more than four years before rotating to another executive position within the Program Office based on mission needs.


Applicants are required to submit a narrative statement for each of the five mandatory Executive Core Qualifications (ECQs) and each of the Mandatory Technical Qualifications (MTQs). Please give a complete and detailed answer for each mandatory qualification. Eligibility for this position will be based upon a clear showing that the applicant has experience of the scope and quality sufficient to effectively carry out assignments of the position. Do not enter "Refer to Resume" to explain your answer. Applications directing the reviewer to search within the application or to "See Resume" are considered incomplete and WILL NOT BE CONSIDERED. Failure to submit a narrative statement or address all of the mandatory ECQs and/or MTQs, (if required) is also considered incomplete and WILL NOT BE CONSIDERED. Applicants currently serving under a career Senior Executive Service (SES) appointment, eligible for reinstatement into SES, or have successfully completed a SES Candidate Development Program (CDP) approved by OPM are not required to address the ECQs but must address all MTQs. If you are a non-SES employee or Non-Career SES employee, you must address each ECQ and MTQ. Failure to do so will result in disqualification of your application. Your application must demonstrate that you possess these qualifications. Please provide examples that are clear, concise, and emphasize your level of responsibilities, the scope and complexity of programs managed, program accomplishments, policy initiatives undertaken, and level of contacts. All qualified candidates will be evaluated on the relevance of their experience, education, training, self-development, honors, awards, and outside activities.
Executive Core Qualifications (ECQs):
Additional information regarding the following five ECQ's listed below is available on the Office of Personnel Management (OPM's) Web site at SENIOR Executive SERVICE

You must submit a written narrative addressing each ECQ generally not to exceed two (2) pages per ECQ for a total of no more than 10 pages. Any information in excess of ten (10) pages WILL NOT be considered. Also, adhere to the following OPM guidelines:
  • 1 inch margins,
  • 12pt font minimum and
  • It is recommended to present each ECQ within 2 pages with no less than 2 examples.
  • Try to limit introductory summaries to 2 paragraphs (it counts towards 10 page narrative limit).
  • Lastly, ensure your examples quantify your experience (numbers, percentages, and timelines), use measurable results when possible and focus on substance of story.

A sample 5-page executive level resume and ECQ narratives can be viewed at this link

Applicants are encouraged to follow the Challenge, Context, Action and Results (C-C-A-R) model when preparing written ECQs narratives.

Challenge: Describe a specific problem or goal.
Context: Describe the individuals and groups you worked with, and/or environment in which you worked to address a particular challenge (e.g., clients, co-workers, members of Congress, shrinking budget, low morale).
Action: Discuss the specific actions you took to address a challenge.
Result: Give specific examples of measures/outcomes that had some impact on the organization. These accomplishments demonstrate the quality and effectiveness of your leadership skills.

ECQ 1: LEADING CHANGE: Ability to bring about strategic change, both within and outside the organization, to meet organizational goals and establish an organizational vision and to implement it in a continuously changing environment.

ECQ 2: LEADING PEOPLE: Ability to lead people toward meeting the organization's vision, mission, and goals and provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

ECQ 3: RESULTS DRIVEN: Ability to meet organizational goals and customer expectations, and make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

ECQ 4: BUSINESS ACUMEN: Ability to manage human, financial, and information resources strategically.

ECQ 5: BUILDING COALITIONS: Ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. The Office of Personnel Management (OPM) is required by law to review the executive core qualifications of each new career appointee to the Senior Executive Service (SES) prior to appointment.

For additional information on ECQs, please review the detailed information provided by OPM at the following link:

Mandatory Technical Qualifications (MTQs): A supplemental narrative must be submitted separately addressing each MTQ listed below. No more than one (1) page per MTQ is allowed; additional informational information will not be considered. MTQs must provide specific examples that address relevant experience and accomplishments. Applicants must reflect superior technical qualifications demonstrated through leadership and management in the following MTQs:
  • MTQ 1 - Demonstrated experience in leading the development, operation, and analysis of domestic data collections in order to produce information relevant to a varied customer base such as Congressional, Federal and private sector policy-makers, financial market decision-makers, academics, international organizations, foreign governments and the general public.
  • MTQ 2 - Demonstrated experience in leading the management of data which incorporates statistical and other analytic methods to assure the quality of end products that address such factors as insights into industrial behavior, protection of data providers as required by Federal law, and the needs of policymakers, the private sector and the general public.
  • MTQ 3 - Demonstrated experience in leading the presentation of data from a variety of sources, the development of insightful and informative data products, and modernization strategies for existing and future systems.


This job does not have an education qualification requirement.

Additional information

  • New employees to the Department of Energy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit ."
  • The Department of Energy fosters a diverse and inclusive workplace and is an Equal Opportunity Employer.
  • Veteran's Preference does not apply to the Senior Executive service (SES).
  • All males born after December 31, 1959 must abide by laws regarding Selective Service registration. To learn more about this law, visit the Selective Service web page, Who Must Register . If you are not registered and don't have an approved exemption, you will not be eligible for employment with the Federal government.
  • You may be required to complete an OF-306, "Declaration for Federal Employment" form used to (a) determine your suitability for Federal Employment and/or (b) in conducting an investigation to determine your suitability or ability to hold a security clearance.
  • Applications contain information subject to the Privacy Act (PL 93 579, 5 USC 552a). The information is used to determine qualifications for employment and is authorized under Title 5, USC, Section 3302 and 3361.
  • Faxed or e-mailed applications and/or resumes will not be accepted.
  • Veteran's Information
  • Telework:

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be rated and ranked using only the information submitted for consideration. Applicants who do not demonstrate sufficient possession of the Executive Core Qualification (ECQ) factors and document demonstrated experience, training, and/or education in support of the technical qualifications by answering all of the questions for this vacancy announcement, will be ineligible for further consideration. Applicants will be evaluated on their narrative responses to the Executive Core Qualifications (ECQs) and all of the Mandatory Technical Qualifications (MTQs). The narrative must demonstrate the necessary level of skills, specialized knowledge, and technical competence that would indicate success at this level and must include clear and concise examples that emphasize the applicant's level of responsibilities, scope, and complexity. Please refer to the reference guide indicated in the link below to ensure the proper procedures for submission are followed. For detailed guidance on ECQs, applicants are strongly encouraged to review the Office of Personnel Management's Guide to Executive Qualifications at SES RECRUITMENT/ECQ .
To preview questions please click here .

Background checks and security clearance

Security clearance
Not Required

Drug test required

Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk

Trust determination process
Credentialing , Suitability/Fitness

Required Documents

Please carefully review the following list to determine what documentation you need to submit. Some documents may not apply to all applicants. If you are unsure, click the link for each document type to read more. ALL APPLICANTS: You must submit

1) resume supporting your specialized experience and responses to the online questionnaire. Ensure that you address the ECQs and MTQs either within the online questionnaire, or attached as supplemental documentation.
  • Your resume should list all work experience (paid and unpaid); you must list the full name and address of the each employer.
  • For all types of work experience, you should indicate the start and end dates (include month, day, and year); you must also list the average number of hours per week that you worked.
  • For paid work experience, please indicate your starting salary for each position and the highest salary you earned (if different).
  • Your resume should also include any education and training you have completed (list the program title, subject area, number of hours completed, and completion date).
  • For more information about what to include in your resume, please view this USAJOBS Resume Tutorial video on YouTube.

Most DOE offices will allow you to submit a resume in the format of your choice (as an attached document or as a USAJOBS Resume Builder format). However, some offices may require one specific format. You will be notified at the time you click 'Apply Online' which type of resume is acceptable. It is important that you are complete and thorough in your resume. If any of the above information is not included in your resume, we may not be able to fully credit you for your experience.

2) ECQ Narrative (no more than 10 pages, 2 pages per ECQ, 12 pt font, 1 inch margins)

3) MTQ Narrative (no more than 1 page per MTQ, 10 pt font)

4) (if applicable) Current or Former Career SES members must provide your SES appointment SF-50 (Notification of Personnel Action), and an SF-50 showing current career SES status or career SES reinstatement eligibliity.

5) (if applicable) Graduates of SES Career Development Program: Copy of your Certificate of Graduation from SES Career Development Program.

6) (if applicable) Current or former Federal Civilian employees, please provide a copy of your most recent SF-50 (non-award) documenting the following: 1) full position title; 2) appointment type; 3) occupational series; 4) pay plan, grade and step; 5) tenure code; 6) service computation date (SCD).
  • Note: If you are a current DOE/NNSA employee, you do not need to submit the SF-50s. This note does not apply to FERC and BPA employees.

For vacancies only open to the civil service: Current Federal Civilian employees: SF-50 demonstrating current employment in the Federal civil service, documenting the following: 1) Full position title; 2) appointment type; 3) occupational series; 4) pay plan, grade, and step; 5) tenure code; 6) service computation date (SCD).
  • Note: If you are a current DOE/NNSA employee, you do not need to submit the SF-50s. This note does not apply to FERC and BPA employees.

7) If this position has a positive education requirement, you must submit a copy of your transcript or a separate course listing showing the college name, course title, department, hours earned (quarter or semester), and grade. If you have completed any part of your education outside of the US, you must submit the evaluation of your foreign education that has been prepared by an accredited organization.
HOW TO SUBMIT ALL SUPPLEMENTAL DOCUMENTS: The documentation identified above must be attached to your application using one of the following actions: 1). "Upload" to upload documents directly from your computer 2). "USAJOBS" to upload documents stored in your "USAJOBS" accounts. Please review and follow the instructions listed to successfully submit your documents.
IF you are selected for this position, you may be asked to provide additional documentation to verify your responses.

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