Management and Program Analyst

Employer
USAJobs
Location
Washington, D.C
Posted
Mar 04, 2021
Closes
Mar 07, 2021
Hours
Full Time
Duties

Summary

This position is located in the Office of Justice Programs (OJP), Bureau of Justice Assistance (BJA), Public Safety Officers' Benefits (PSOB) Office. This position will analyze trends in claims processing, draft procedures and directives, monitor status of claims, and prepare draft reports.
Learn more about this agency

Responsibilities

(The duties described reflect the full performance level of this position)

This position is located in the Bureau of Justice Assistance (BJA), Office of Justice Programs (OJP), Public Safety Officers' Benefits (PSOB) Office and will provide analytical support to the PSOB Program, responding to requests from PSOB Legal Counsel and the PSOB Director. This position will, among other things, analyze trends in claims processing, draft procedures and directives, monitor status of claims, and prepare draft reports associated with pending, closed, and appealed death, disability, and education claims.

Researches and/or analyzes unstable or complex program issues for the PSOB Office. Reviews information, reconciles conflicting data and devises new or modified methods to analyze findings. Analyzes the impact of proposals and policies.

Provides advice and guidance concerning PSOB Program-related or administrative policies and/or management and organizational theories that require considerable adaptation and/or interpretation for application to internal program issues and programs.

Analyzes claims processing data from various sources including PSOB 2.0 to support and refine PSOB Program Operations. Conducts analyses of individual programs, function, and organizations to determine whether the PSOB online system in current use effectively accomplishes the objectives sought, and whether it provides the controls necessary for sound management.
Prepares draft claims processing reports for BJA leadership. Recommends actions to be taken to achieve increased effectiveness and efficiency of functions.

Travel Required

Occasional travel - Travel to attend meetings, conferences and training courses.

Supervisory status
No

Promotion Potential
12

Requirements

Conditions of Employment

  • U.S. Citizenship required.
  • Subject to background/suitability investigation/determination.
  • Submit all required documents and Online Assessment Questionnaire.
  • Federal payments are required to be made by Direct Deposit.
  • Requires registration for the Selective Service. Visit www.sss.gov.
  • Pre-employment drug testing required.
  • 1-year probationary period may be required.

See Other Information for further requirements.

Qualifications

MINIMUM FEDERAL QUALIFICATION REQUIREMENTS

Qualifying experience for the GS-12 level includes one year of specialized experience equivalent to the GS-11 level which is in or directly related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Examples are: analyzes benefits or claims program data from various sources; evaluates and implements management improvements for benefits or claims programs; researches and analyzes complex benefit and claim program issues; experience with claims reporting; or experience with information technology systems used in claims and benefits processing.



TECHNICAL QUALIFICATIONS


Ability to provide program management analysis, advice, and assistance for a claims or benefits process.
Ability to develop written products that implement benefit or claims program functions.
Ability to communicate effectively other than in writing.
Ability to use analytical methods to recommend improvements to information technology systems used in claims and benefits processing.

Additional information on the qualification requirements is outlined in the OPM Qualification Standards Handbook of General Schedule Positions and is available at OPM's website: https://www.opm.gov/qualifications/standards/indexes/num-ndx.asp
All qualification requirements must be met by the closing date of this announcement.



Click here to see the full Qualifications Statement.

Education

See Other Information.

Additional information

This position is included in the bargaining unit.

TIME-IN-GRADE REQUIREMENT: Status applicants for promotion must have 52 weeks of service at the next lower grade by the closing date.

This vacancy announcement may be used to fill additional vacancies.

This position may be eligible for telework per agency policy.

OJP offers opportunities for flexible work schedules.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be considered under all categories for which you are eligible.

For All U.S. Citizens: Your application will be evaluated and rated under DOJ's Category Rating and Selection Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the online assessment questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. Your application will then be placed in one of three categories: Best Qualified, Highly Qualified, or Qualified. Names of all candidates in the best qualified category will be sent to the hiring official for employment consideration. Candidates within the best qualified category who are eligible for veterans preference will receive selection priority over non-veteran preference eligibles.

For Status/Merit Promotion/VEOA candidates: Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on the announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the online assessment questionnaire. If you rate yourself higher than is supported by your resume and application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

For Interagency Career Transition Assistance Plan (ICTAP)/Career Transition Assistance Plan (CTAP) applicants: The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, or if your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP/CTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well-qualified for this vacancy. Under merit promotion procedures, to be well qualified, you must satisfy all qualification requirements for the vacant position and score 85 or better on established ranking criteria. Under category rating procedures, you must satisfy all qualification requirements for the vacant position and rate equivalent to the Highly Qualified or better category using established category rating criteria.

Background checks and security clearance

Security clearance
Not Required

Drug test required
Yes

Required Documents

REMINDER: ALL DOCUMENTS MUST BE RECEIVED BY MIDNIGHT Eastern Time (Washington, D.C. time) ON THE CLOSING DATE OF THIS ANNOUNCEMENT.

REQUIRED DOCUMENTS (ALL APPLICANTS):

1. Resume and/or work history profile,

2. Responses to the online questions,

3. Veterans' Preference Documentation (if applicable; see below for more information).

ADDITIONAL REQUIRED DOCUMENTS (FEDERAL EMPLOYEES):

4. SF-50, Notification of Personnel Action (for current and former federal employees; see below for more information), and

5. Performance Appraisal (for current federal employees) Note: if not provided, will be required at time of interview.

Note: Incomplete applications will not be considered.

Veterans Preference

In order to verify your veteran preference entitlement, please submit a copy of the Member Copy 4 of your DD-214 (Certificate of Release or Discharge from Active Duty); official statement of service from your command if you are currently on active duty; or other official documentation (e.g., documentation of receipt of a campaign badge or expeditionary medal) that shows your military service was performed under honorable conditions.

If you are a disabled veteran, a Purple Heart recipient, or widow/widower of a veteran, the spouse of a disabled veteran or the natural mother of a disabled or deceased veteran, you must submit a Standard Form (SF) 15, Application for 10-Point Veteran Preference, and the other required documentation identified on the reverse side of the SF-15 to support your preference claim.

Although veteran preference points are not assigned under the category rating procedures described under How You Will Be Evaluated, veterans' preference eligibles are listed ahead of non-veterans within each category for which qualified. In addition, qualified veterans with a compensable service-connected disability of 10% or more are placed at the top of the highest quality category (i.e., Best Qualified).

Veterans Employment Opportunity Act

To be eligible for a Veteran Employment Opportunities Act (VEOA) appointment, a veteran must be honorably separated and either a preference eligible or have substantially completed three (3) or more years of continuous active military service. If applying for a Merit Promotion announcement and wish to be considered under the VEOA, you must submit a copy of the Member Copy 4 of your DD-214, in addition to any other required documents listed on this announcement.

Interagency Career Transition Assistance Plan (ICTAP)/Career Transition Assistance Plan (CTAP)

If you are claiming CTAP/ICTAP eligibility, you must submit proof by the closing date of the announcement that you meet the requirements of 5 CFR 330.605(u) for CTAP and 5 CFR 330.704 for ICTAP or you will not receive priority consideration. The proof includes a copy of the Agency notice, your most recent performance rating, and your most recent SF-50 Notification of Personnel Action for Competitive Appointment.

Non-competitive Eligibility

You can apply for a non-competitive appointment if you meet the basic eligibility requirements and you are eligible for special appointment such as those authorized for the severely disabled; veterans with service-connected disabilities of 30% or more; returning volunteers from the Peace Corps or Vista, Veterans' Recruitment Appointment, etc. Appropriate documentation to support your claim must be included in your application, along with the type of special appointment you are seeking.

Current/Former Federal Employees

If you are a current Federal employee in a permanent, competitive service position, you must submit document to confirm your status. Failure to submit an appropriate SF-50 will automatically disqualify you from further consideration.

- Submit an SF-50 (Notification of Personnel Action) or other official agency documentation that shows your current (or most recent) grade and competitive service status. (The "position occupied" block on the SF-50 should show a "1" and your "tenure" block should show a "1" or "2".).

- Submit your most recent Performance Appraisal (dated within the last 18 months) or a separate statement explaining why you are unable to submit your appraisal. If not provided at time of application, it will be required at time of interview.

If you are a former Federal employee who is reinstatement eligible based on prior federal permanent competitive service, you must submit documents to confirm your eligibility.

- Submit an SF-50 (Notification of Personnel Action) or other official agency documentation that shows your current (or most recent) grade and competitive service status. (The "position occupied" block on the SF-50 should show a "1" and your "tenure" block should show a "1" or "2".)

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Similar jobs