Duties

Summary

This position is at the National Credit Union Administration (NCUA) in the, Office of the Chief Information Officer (OCIO). This position serves as an IT Specialist (Program Manager).
Learn more about this agency

Responsibilities

As an IT Specialist (Program Manager), you will:

• Monitor program/project activities throughout the Systems Development Life Cycle (SDLC) and/or Project Management Life Cycle (PMLC), to help with identifying problems or delays for action to ensure accuracy and quality of project deliverables.
• Assist with monitoring the progress of priority projects within assigned programs and keeps informed of progress through the review of reports, programming documents, directives, funds authorization documents, and other programs/project material.
• Monitor and assist with mitigating project risks, help analyze issues and problems, and recommend solutions; manage changes; and ensure the quality of deliverables.
• Work with customers, stakeholders, and sponsors to help define the business requirements of programs/projects and to develop and analyze alternatives for achieving those requirements.
• Support the development of program/project budgets and monitors overall program and project expenses, as well as help, determine and secure all resources required to plan, analyze, develop, and implement the assigned program/project.
• Perform duties as a Contracting Officer's Representative (COR) such as supporting program/project teams in developing task order documentation such as Statements of Work, Statements of Objectives, and other documents for acquisition of IT contractor support.
• Attend and support the reparation and presentation of program/project readiness reviews.
• Support the incorporation of configuration management, information technology architecture, infrastructure design, and systems integration into IT program/project plans.
• Participate in the proper application of information security and information assurance policies, principles, and practices in all programs/projects.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status
No

Promotion Potential
14

Requirements

Conditions of Employment

• You must be a U.S. Citizen.
• Suitable adjudication of background/security investigation is required.
• A Financial disclosure is required.
• A probationary/trial period may be required.

Qualifications

Specialized experience is the experience that has equipped you with the specific knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled.

All applicants applying for the CU-12 level must have at least one full year of specialized experience equivalent to the CU/GS-11 level obtained in the private or public sector.

Specialized experience for this position is defined as experience assisting others with project management activities. This includes the following phases of the project management lifecycle: initiating, planning, execution, monitoring and controlling, and closing activities.

In addition to the above qualifications, all individuals must have IT related experience demonstrating each of the four competencies listed below and demonstrate each of the following in your resume:

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

You must meet the qualifications for this position by the closing date of this announcement.
Please note, all experience statements (i.e., duties, specialized experience, or occupational assessment questionnaire) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position.

YOUR RESUME MUST provide specific details as to how your experience meets the specialized experience and support your responses to the online questionnaire as described in the vacancy announcement. When describing your experience in your resume, please be specific. We will not make assumptions regarding your experience. Please ensure that your resume includes the grade (if you are a current or previous federal employee), month, and year that you began and ended for each position held or that position may not be credited toward meeting the specialized experience requirement. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Failure to provide details will result in an ineligible rating.

Your resume must also support your responses to the online questionnaire. Failure to provide support may result in a lower rating and/or you may be excluded from consideration. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions.

Education

Education is not required for this position nor may it be used to qualify.

Additional information

Note: Career Ladder Promotion Statement
For positions that are multi-graded, you may be noncompetitively promoted to the next grade level in accordance with OPM regulations and NCUA policies.

SALARY: Pay will be set within the advertised pay range to align with the selectee's skills and experience and the requirements of the position.
Pay will be set using NCUA's compensation policy. The salary range shown is NCUA's Local Pay Rate (LPR) which includes the locality rate for the Alexandria, Virginia geographical area. Please click here to review all salary ranges based on locality.

SELECTIVE SERVICE: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. You may register or check the status of your registration by visiting the Selective Service website at: http://www.sss.gov/ .

This position is in the bargaining unit.

NOTE: Effective January 1, 2010, OPM must authorize any employment offers we make to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES (political) employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you must disclose that to the point of contact listed on this vacancy announcement.

Illegal drug use by individuals working for or on behalf of the federal government, whether on duty or off duty, is contrary to the efficiency of the service and in direct violation of the Controlled Substance Act and the Drug-Free Workplace Act.

NCUA IS A COMPETITIVE SERVICE FEDERAL AGENCY.

NCUA uses E-Verify, a web-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify , including your rights and responsibilities.

More than the number of positions listed may be filled through this vacancy announcement

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

First, your application package will be reviewed for completeness (resume, completed assessment questionnaire, and supporting documentation). You will not be considered if you fail to submit all the required documents as outlined in this vacancy announcement.

Second, if you have a complete application package, your resume will be reviewed to determine if you meet the basic qualifications and specialized experience requirements (see "Qualification" section). You must provide specific details in your resume as to how your experience meets the specialized experience.

Third, your resume and supporting documentation may be compared to your responses to the assessment questions. The numerical rating you receive is based on your responses to the questions. If upon review it is determined that your resume and supporting documentation do not support your responses to the questions, your numerical rating may be adjusted and you may be excluded from consideration for this position.

In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.

The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

The self-assessment questions have been developed to evaluate your competency in the following areas:

• Accountability
• Attention to Detail
• Customer Service
• Flexibility
• Influencing/Negotiating
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Self-Management
• Stress Tolerance
• Teamwork
• Technical Competence

Reference Checks: Reference checks will need to be conducted prior to an offer of employment for the top candidate(s) for this position. The reference checks will need to be conducted with current and former supervisors, if applicable, as a part of NCUA's selection assessment process.

If you are found to be among the top qualified candidates, your application will be referred to the selecting official for employment consideration. To preview the application questionnaire, please click here: https://apply.usastaffing.gov/ViewQuestionnaire/11036849

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Position sensitivity and risk
Moderate Risk (MR)

Trust determination process
Suitability/Fitness

Required Documents

To apply for this position, you must provide a complete application package which includes:
1. Resume
2. Other supporting documents:

• Cover letter, optional
• College transcript(s), if qualifying based on education or if a basic requirement
• Most recent SF-50 or Notification of Personnel Action showing you are/were in the competitive service and the highest grade or promotion potential held (if applying as a status candidate with current or former Federal Service)
• DD-214, SF-15 Form, and VA letter, or certification of expected discharge or release from active duty for veterans for consideration under veteran hiring authorities.
• Non-competitive appointment authority documentation, if applicable.
• Interagency Career Transition Assistance Program documentation, if applicable (e.g. Certification of Expected Separation, Reduction In Force separation notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
• Most recent performance appraisal, optional

CURRENT AND FORMER FEDERAL EMPLOYEES:
Current and former federal employees must submit a Notification of Personnel Action, or SF-50, that indicates grade, status, tenure, and the full performance level (FPL) of the position held. Please do not submit an SF-50 for a cash/time off award.

Note : Current permanent NCUA employees are not required to submit a Notification of Personnel Action (SF-50). The status will be confirmed by the Agency.

VETERANS:
If you wish to receive consideration under an applicable Veteran's authority such as VEOA, 30% or more disabled vet, VRA, etc., you must submit a copy of your Veteran's documentation including a DD-214 (member 4 copy preferred, however, the documentation provided must contain dates and character of service), along with a VA letter, SF-15 , etc., if applicable. If you are a current active duty service member, please submit an official statement of service from your command.

Note: If you are a current active duty military member who does not have a DD-214 and is claiming preference under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating that you will be discharged or released under honorable conditions from active duty within 120 days from the date on the certification. Certifications must be on letterhead from the appropriate military branch and include the following information: military dates of service and expected discharge or release date, the character of service, military rank, type of discharge, and date when terminal leave will begin. Certifications must be signed by, or by the direction of military members' military personnel offices, unit commanders, or higher headquarters.

CTAP/ICTAP: Federal employees seeking CTAP/ICTAP eligibility must submit proof of their eligibility:

• Copy of agency notice;
• Most recent performance rating; and
• SF-50 noting current position, grade level, and duty location or Certification of Expected Separation, Reduction In Force separation notice.

Note: To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well-qualified or above on the rating criteria for this position. For additional information, click CTAP .