Duties

Summary

The Support Services Specialist is located in the Office of Administration, Office of Management and Administration, Tax Division, Department of Justice. The Office of Administration is responsible for facilities, property management, physical security, and emergency planning of all Division components in Washington DC and a field office.
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Responsibilities

This vacancy is also being announced concurrently with Delegated Examining Announcement # TAX-OASSS-21-DW-15DE, open to the public. Please review that announcement to determine if you are eligible to apply. Note: Applicants must apply separately for each announcement.

As a Support Services Specialist, at the full performance level (GS-13) of this position, the incumbent will be required to perform these responsibilities independently. At the GS-07 and GS-09 level, the incumbent will be expected to perform the tasks under close supervision, and in receipt of detailed instructions. Your typical work assignments may include the following.

As a Support Services Specialist GS-0342-7/9, your typical work assignments may include the following:

• Analyzes program operations to ensure efficient and effective provision of support services throughout the Tax Division and its field office. Drafts statistics, charts, and reports for use by management regarding operations and efficient utilization of Division resources.
• Supports facilities and administrative property through maintenance of property records, inventories of accountable property, maintenance of equipment and supplies, and identification and disposition of excess and real property.
• Supports space acquisition, repair, and improvements of the Division's space management program for headquarters and field office. Reviews requests for space allocation, assignment, and alteration.
• Assists with supporting the Division's security program in implementation of programs and procedures pertaining to physical security and contingency security planning.
• Assists with safeguarding installations, facilities, or offices. Reviews requisitions and arranges the scheduling of projects to ensure satisfactory accomplishment of building services, alterations, repairs, and maintenance.
• Communicates the Division's Safety and Health program regarding workplace injuries, illnesses, and deaths, as well as the suffering and financial hardship these events can cause for workers, their families, and employers.

Physical Demands: Work is sedentary. Some assignments involve significant walking, standing, bending, and arranging items such as chairs, desks, boxed materials, and other similar items.

Travel Required

Not required

Supervisory status
No

Promotion Potential
13

Requirements

Conditions of Employment

• You must be a United States Citizen or National.
• You may need to submit to a drug test and receive a negative drug test result before you can be appointed into this position.
• You may be required to complete a one-year probationary period.
• You will need to successfully complete a pre-employment background security process pending completion and adjudication of the background investigation before you can be appointed to the position.

Qualifications

To qualify for the position of Support Services Specialist at (GS-0342-7/9), you must meet the education and/or experience requirements described below specific to this series and grade.

If you are a current government employee on a permanent appointment in the competitive service, you will need to demonstrate 1-year (52-weeks) at the next lower grade level, to meet the time-in-grade requirements for this occupational series and grade.

GS-07: One year of specialized experience equivalent to the GS-05 or higher grade level in the Federal service or equivalent experience in the private sector, which demonstrates the knowledge, skills and abilities necessary to perform the duties of the position. Examples of specialized experience include:

• 1) Assisting with support services functions for an organization in the areas of space management, physical security, or emergency planning; 2) Assisting in the development of charts, and reports for facility operations; and 3) Performing administrative, and analytical functions in an office setting.

OR

Education: One full year of graduate level education in a field which demonstrates the knowledge, skills, and ability necessary to do the work of the position, such as: public administration, business administration, industrial engineering, industrial management, or other administrative or management fields. (Note: You must attach a copy of your transcripts.)

OR

Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages.

GS-09: One year of specialized experience equivalent to the GS-07 or higher grade level in the Federal service or equivalent experience in the private sector, which demonstrates the knowledge, skills and abilities necessary to perform the duties of the position. Examples of specialized experience include:

• 1) Performing support services functions for an organization in the areas of space management, physical security, or emergency planning; 2) Drafting charts, spreadsheets, and reports for facility operations; 3) Performing administrative, and analytical functions in an office setting; and 4) Scheduling projects of building services, alterations, repairs, and maintenance

OR

Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. in a field which demonstrates the knowledge, skills, and ability necessary to do the work of the position, such as: public administration, business administration, industrial engineering, industrial management, or other administrative or management fields. (Note: You must attach a copy of your transcripts.)

OR

Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages

You MUST meet all qualification requirements by the closing date of this announcement, 03/09/2021. Your resume must support your responses to the questionnaire and qualification requirements. Failure to do so may result in an ineligible rating. See the Required Documents section for important notes about what must be included in your resume.

Education

Additional information

Other Information:

• DOJ EEO Statement: The U.S. Department of Justice fosters an inclusive and diverse workforce, find our EEO statement online at: http://www.justice.gov/jmd/eeos/08-eeo-policy.pdf
• Selective Service: If you were born male, on or after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. Additional information is found at: www.sss.gov .
• Reasonable Accommodation Statement: Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the Tax Division Human Resources office at 202-305-8341. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Our policy can be found at: https://www.justice.gov/jmd/eeos/manual-and-procedures-providing-reasonable-accommodation
• Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) apply for the position through this announcement; (3) be rated well-qualified for the position with a score of 85 or above; and (4) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: USAJOBS Career Transition Programs
• Sharing of Certificates: The certificate(s) (or lists) of eligible candidates resulting from this vacancy announcement may be shared with other Department of Justice offices or components (outside of the Tax Division) who are hiring for positions in the same occupational series, grade level, full performance level, and duty location during the 240-day period beginning on the date of issuance of the certificate of eligibles. In order for your application materials to be shared, you must indicate on the occupational/assessment questionnaire that you are willing to have your application materials and other personal information included in the application shared with one or more other components within the Department of Justice outside of the Tax Division

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the job opportunity announcement closes (at 11:59 pm ET on 03/09/2021), a review of your resume and supporting documentation will be conducted, the information will be reviewed to determine your eligibility for Federal employment, and then whether you are qualified or this particular position. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your responses when compared to your background information, you may be deemed ineligible, or your score may be adjusted to more accurately reflect your skills and abilities.

Additionally, we will review your supporting documents and resume to determine if you are in the "Area of Consideration" for this vacancy. Government-Wide Merit Promotion vacancies may only accept applications from a limited audience, pay careful attention to the "Who May Apply" and the "Hiring Paths" information. Please follow all instructions carefully. Errors or omissions may affect your eligibility.

BASIS OF RATING :
The rating you receive is based on your responses to the questionnaire and is a measure of the degree in which your background matches the competencies required for this position.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics). Your resume should contain sufficient information to demonstrate possession of these competencies.

• Facilities
• Oral Communication
• Performance Recognition
• Planning and Evaluating
• Public Safety and Security
• Writing

Background checks and security clearance

Security clearance
Not Required

Drug test required
Yes

Position sensitivity and risk
Moderate Risk (MR)

Trust determination process
Credentialing , Suitability/Fitness

Required Documents

Documentation requirements may vary from applicant to applicant. If you don't submit a document that is required to verify your eligibility and qualifications, then you may be rated ineligible or we may rate you based on the information you do submit. You are responsible for ensuring you have submitted all documents necessary to process your application!

Resume: All applicants must submit a detailed resume.
Your resume must contain detailed information about your past employment, education, and qualifications. You should also include unpaid work experience (volunteer work) as well, we may be able to credit you for this experience. If you're unsure about what to include in your resume, please review the USAJOBS Resume Writing Tutorial on YouTube. Your resume should include: 1) position title, 2) employer name and contact information, 3) start and end dates ( including month and year ), 4) the number of hours worked per week (or indicate full time), 5) a detailed list of duties performed, accomplishments, and your highest salary (or grade/step) achieved. You are encouraged to use the USAJOBS Resume Builder , as this will ensure you're including everything that is required.If you are a current or former Federal employee applying for transfer, reinstatement, or reassignment:

• You must submit your most recent SF-50 (Notification of Personnel Action) or equivalent agency form.
  • Do not submit a pay adjustment or an award SF-50, these do not contain sufficient information about your appointment.
  • Your SF-50 should list the full position title, series, grade and step, organization, duty location, service computation date, effective date, and your service type and tenure status
• Most recent performance appraisal (dated within 18 months) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable. A performance plan is not an acceptable substitute.
• SF-50, Notification of Personnel Action, documenting receipt of the award identified in the occupational/assessment questionnaire #25.

See USAJOBS Current & Former Employees for more information.

If you are claiming a Veterans Preference eligibility:

• When claiming VEOA eligibility or a Veteran's Preference, you must submit your last DD-214 (Certificate of Release or Discharge from Active Duty) form, specifically the Member #4 Copy, indicating dates and character of service and discharge type.
• If you are a V eteran with a service-connected disability rating of 30% or more , you will need to additionally submit the SF-15 (Application for 10-point Veterans Preference) and a copy of your VA Letter stating your disability rating.
• If you are the qualifying parent or spouse of a disabled, deceased, or deployed Veteran, and are seeking a derived preference eligibility, you must submit appropriate supporting documentation such as the Veterans DD-214, SF-15, VA Letter, and/or Permanent Change of Station (PCS) orders. See Veteran Family Preference for more information.
• If you are currently on active duty, please provide an official statement of service from your command certifying that you are expected to be discharged or released from active duty service under honorable conditions within 120 days after the certification is submitted. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.
• For more information on each type of Veterans Preference, and the documentation required for each, see FedsHireVets .

If you are a person with a severe disability, claiming eligibility under Schedule A : You must submit "proof of a disability" documentation.

• "Proof of a disability" is a letter stating that you have an intellectual disability, severe physical disability or psychiatric disability.
• You must get this letter from your doctor, a licensed medical professional, a licensed vocational rehabilitation specialist, or any Federal, state, or local agency that issues or provides disability benefits.

If you are a displaced Federal employee claiming eligibility under CTAP or ICTAP : You must submit your separation notice or agency RIF letter from your agency. If you have not yet been separated, you can provide the letter of intent to separate you from the agency because of reduction-in-force. See USAJOBS' Career Transition Programs for more information.

If you are applying for this position based on eligibility under other noncompetitive special appointing authorities, you MUST submit proof of this eligibility. Examples Include: Peace Corps volunteer letter, military spouse hiring authority documentation, etc.

College transcripts: If qualifying based on education or combination of experience and education, you must submit unofficial transcripts.

USAJOBS - What documents might I need to provide?
Application Manager Help - Documents

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.