CIF Consultant

Parkville, MD
Mar 03, 2021
Mar 05, 2021
Accountant, IT
Full Time
What does a great CIF Consultant do?You will listen intently to client concerns regarding the accuracy and cleanliness of the core banking CIF file (names, addresses and relationships), understands their specific challenges and transforms their feedback into an actionable statement of work to address their business requirements. The accuracy of a CIF system is vital in managing a financial institution efficiently. Assisting clients to cleanse their data and organize processes will have a tremendous impact on the day to day operations and brand image of their organization. Youll experience a high level of satisfaction as you partner with clients from the initial discovery sessions through the final go-live date. With your contributions, the team will be able to satisfy additional client demand and reduce the implementation backlog queue. Managing successful, high-quality service engagements can lead to client appreciation and recognition from your teammates, manager and Fiserv. Well help you cultivate your inner consultant and hone your technical, project management, presentation and requirements gathering skills.Required Qualifications for Consideration: + High School Diploma required; Bachelors degree preferred + 5+ years of experience in banking services; Premier core banking system strongly desired + 5+ years of consulting experience with a consulting firm or financial services software provider + eCRM experience (ie: Salesforce, NTIF, etc.) + Cross-functional collaboration skills and working in a matrixed environment + Experience presenting value proposition presentations to customers and internal stakeholders. + Experience with Customer Success focused service businesses. + Customer relationship acumen and experienced consulting skills to work with customers + Solid and professional verbal and written communication skills + Experience successfully delivering presentations via web conferencing and in person + Excellent understanding of the standard business practices as related to banking business and operations + Experience in full cycle service delivery and consulting services in the banking industry. + Previous service delivery or consulting service experience + MS Office suite; Primarily Excel + Flexibility to work after hours/on-call/weekend as needed basis +Travel required: _20% - 25%_Preferred Skills, Experience, and Education:+ Experience working with sales teams, either in a pre-sales or direct sales role + Experience in bank operations concepts + Experience with Premier core banking system CIF (Names, Addresses and Relationships) + Familiarity with data center bank processing concepts (multi-tenancy, JCL, file movement, data security, release management, etc) + Familiarity for online banking solution access methods (SSN/TIN, Portfolio, CIFN) + Familiarity with database concepts + Experience with Foxtrot a plus + Experience with Fiserv Business Analytics reportingWho We Are:The Advisory Services group within Bank Solutions provides consulting, technical and analytical services to the financial industry. We help customers solve their business challenges through services targeted at Business Growth, Business Efficiency and Financial Risk & Compliance. We work with Fiserv core AP customers and non-Fiserv customers.Learn more about a world moving faster than ever before, Fiserv helps clients deliver solutions in step with the way people live and work today financial services at the speed of life. With 24,000 associates, we help more than 12,000 clients worldwide create and deliver solutions to enable today's consumer to move and manage money with ease, speed and convenience. Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE 500 company and one of FORTUNE Magazine Worlds Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation. In this role you will be aligned with solutions to our banking customers. We deliver comprehensive bank platforms and value-added products and services for community, mid-tier, and large financial institutions. We offer flexible technology solutions that enable financial institutions to quickly align to customers' expectations. With a modular approach to delivery, financial institutions can preserve platform investments while delivering both updated functionality and a consistent experience across channels. From understanding consumer needs based on the latest research to analytics and advisory services that help identify growth opportunities from accounts, payments and industry data, we help clients access and act on data to create better outcomes Fiserv bank platforms Cleartouch, DNA, Precision, Premier, Signature enable banks to efficiently manage a wide range of activities such as account opening, deposits, withdrawals, loans, customer information management, and general ledger and accounting tasks. Each Fiserv bank platform has unique capabilities, but they all help our clients improve customer service and streamline their back-office operations. We welcome and encourage diversity in our workforce. We are an equal opportunity employer/disability/vet. Explore the possibilities of a career with Fiserv and Find Your Forward with us.

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