What We're Looking For: The Business Analyst III will help improve operations and track success metrics of 2U's global IT org including Infrastructure and Helpdesk. As IT initiatives rely on support from other internal and external teams, this individual will consult regularly with teams across the org to prioritize the team's work. The Business Analyst should be a strategic thinker who can balance multiple priorities and is able to coordinate cross-team collaboration efforts . As a more senior member of the team, the expectation is that the Business Analyst III will act not only as a leader within the team, but a mentor to other lower-level Business Analysts. A Business Analyst III is expected to be at a professional maturity level that would allow them to be a reliable representation in leadership and tech/dev-wide conversations. While this individual does not need to have deep expertise in all aspects of IT, it is expected that they will possess sufficient technical literacy and an awareness of the importance of IT to effectively champion this portfolio of work. Responsibilities Include, But Are Not Limited To: Logistics and Management Working with Project Manager or IT Infrastructure technical leads--to elicit, clarify, elaborate, synthesize, simplify and organize requirements in the form of clearly defined tickets. Working with the Engineering team to ensure project goals and priorities are maintained throughout development planning and execution. Provide operational guidance to engineers to eliminate blockers and translate the stakeholder needs to actionable prioritized requirements. Own, track and improve team workflow process in order to identify and improve upon efficiencies in software development, product management and operational functions. Success Metrics and Communication Work with multiple teams that may be impacted by or dependent on decisions, milestones or deployments owned by your team. Utilizing metrics from our various systems, develop and maintain reports for project and team performance. Maintain the role as the Subject Matter Expert (SME) on 2U's IT tools and practices and share knowledge across teams regarding current and future functionality. Things That Should Be In Your Background: 4+ years experience in Business Analysis, Project Management or applicable field. Experience implementing IT tools and practices. Familiarity with agile methodology. Strong written and verbal communication skills, exhibiting professionalism in both internal and external documentation. Experience managing multiple cross-team projects and relationships, including working on time sensitive projects. Experience with utilizing Jira, Slack, EazyBI is a strong plus. About 2U Inc. (NASDAQ: TWOU) 2U is comprised of 3 lines of business: Graduate Degree Programs, Short Course, and Boot Camps. Going beyond traditional learning management systems, we use tech, people, and data to help top universities and enterprise organizations transform in the digital era-and eliminate the back row in higher ed. We support lifelong learning which means thinking beyond a single degree. It means finding ways for students to gain the skills they need to change careers, evolve their expertise, and meet the challenges of the changing world head-on. We help our partners fill those needs-developing new digital education technologies and offerings capable of supporting students at different points in their lives. Whether they need a simple refresher, to learn something new, or to change their career trajectories completely, our partners are there to help them succeed. Together with our partners, 2U has positively transformed the lives of more than 275,000 students and lifelong learners. 2U Diversity and Inclusion Statement At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same. Benefits & Culture Working at 2U means working with individuals that are passionate and mission driven. We collaborate on tough problems to deliver the best outcomes for our partners, students, and each other. You will find team members working together in our open office spaces, gathered in the kitchen grabbing a snack, or taking a break in our game rooms. 2U offers a comprehensive benefits package: Medical, dental, and vision coverage Life insurance, disability and 401(k) Unlimited snacks and drinks Generous paid leave policies including unlimited PTO Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break from Christmas through New Years! To learn more, visit . #NoBackRow Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. 2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans' status, or any other classifications protected by applicable federal, state or local laws. 2U's equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits, pay and dismissal.