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NO PHONE Customer Response Coordinator

Employer
Sparks Group
Location
McLean, VA
Closing date
Jul 2, 2021

View more

Industry
Other
Function
Administrative, Other
Hours
Full Time

Job Details

Job Summary/Company:

A fun loving, fast growing tech company is seeking NO PHONE Live Chat Customer Response Coordinators to provide excellent service via text and live video chat to clients in McLean, VA. Must be geographically located within a desirable commute to McLean, VA. Full time-40 hours per week. Career minded only please. This job is ideal for you if you are passionate about helping others and are tech savvy. Please submit your resume and then CALL Sparks Group ASAP for immediate consideration between the hours of 8-5 Mon-Fri. 301-663-0130.

$17-$18.25 per hour to start. Strong candidates seeking career path only please. Retail, restaurant experience with a desire to work in an office setting also encouraged to apply! Strong computer proficiency and writing skills for communicating professionally. If this is you, we want to discuss immediately!

Responsibilities:
  • Provide timely, accurate and efficient responses to clients via live video or text chat
  • Verify member identification and follow verification procedures
  • Work with other members to troubleshoot verification issues and provide a working solution

Qualifications/Background Profile:
  • Intermediate to advanced computer skills; including proficiency with internet and search engines, operating systems, and browsers; effective manipulation of multiple screens simultaneously
  • Demonstrate excellent written, verbal and interpersonal skills
  • Projects a competent, enthusiastic and empathetic demeanor with customers
  • Strong interpersonal and communication skills; both spoken and written
  • Ability to execute multiple tasks simultaneously in a fast-paced, high-volume work environment
  • A flexible and reliable work ethic and passion for delivering an excellent customer experience
  • Must possess a can-do attitude and strong initiative with a drive to succeed
  • Outgoing, energized, and the ability to build great customer relationships
  • 6 + months in a service position


Download the Sparks Group Jobs mobile app from Apple App Store or Google Play .

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Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.

Company

Bringing the Best People and the Best Companies Together Since 1970.

Sparks Group (formerly SPARKS, Sparks IT Solutions, and Sparks Personnel) is the Washington DC Area's leading temporary staffing and full-time recruiting services provider. Whether you are seeking your next opportunity or looking to add talent, Sparks Group is the ideal partner for you! Each of our four divisions (Sparks Office, Sparks Accounting & Finance, Sparks IT, and Sparks Creative) specializes in placing professionals in temporary/contract, temporary-to-full-time, and full-time roles across a diverse array of staffing categories, positions and levels including: office/administrative, customer service, human resources and talent acquisition, legal support, government and cleared personnel, mortgage/banking, accounting and finance, contracts and procurement, information technology and creative/marketing.

Sparks Group brings over four decades of experience placing professionals in challenging and rewarding positions at many of the area’s most prestigious organizations. Our primary focus is presenting opportunities that match each candidate’s skill-sets, experience levels, career objectives, and growth needs. Sparks Group has regularly ranked as one of the top US staffing and recruiting firms having been named to Inavero’s Best of Staffing Lists® for Client and Employee Satisfaction (2012-2017). Additionally, Sparks Group is proud to have been recently selected for other awards Staffing Industry Analysts’ 2017 Best Staffing Firms to Work For, Washington Business Journal Best Places to Work (2017), the Washington Post’s Top Workplaces® List (2017, 2014), Forbes® Best Professional Recruiting Firms (2017), and the National Capital Business Ethics Award.

Company info
Website
Telephone
3012792300
Location
700 King Farm Blvd.
Suite 100
Rockville
MD
20850-5736
US

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