Communications Manager - Permitting & Planning

Frederick County Government
Frederick, MD
Feb 26, 2021
Mar 05, 2021
Full Time
JOB INFORMATION Exempt; full-time; 40 hours per week; Monday - Friday; 8:00 am - 4:30 pm; full benefits This professional position is responsible for the management of all aspects of the Division of Planning and Permitting's public outreach efforts across all media platforms. The primary function is to provide and manage strategies to inform all commissions, boards, citizens, media, business and others of all planning and permitting related events and activities. This includes all functional planning, land preservation, historic preservation, development projects and permitting and code enforcement activities. Direction may be given to support staff; supervision is received from the Division Director. ESSENTIAL DUTIES AND JOB RESPONSIBILITIES Serve as the information and media relations point of contact for the Division of Planning and Permitting Oversee all of the Divisions informational initiatives to include all public hearings, public meetings and public notices. Establish and implement a vision for public outreach of the Divisions initiatives Develop efficient, effective and consistent strategies to address Divisions information dissemination needs Research and prepare announcements, releases and summaries for public review presented for review by the Division Edit and proofread articles, reports, studies, releases, etc., and coordinate all activities with the County Executive's Communications Department as well as any other contributing Divisions Manage, monitor and edit the entire Division of Planning & Permitting website and social media presence to include Facebook and twitter content for style, accuracy and timeliness Establish contacts with media representatives and make arrangements for media coverage of Planning's services and events Coordinate media relations to include participation in radio and television interviews, the distribution of press releases, newspaper articles, and other news and promotional materials concerning the Division, accomplishments, and events of public interest Review and resolve citizen concerns including FOIA requests; coordinate the tracking and responses to complaints, requests, and inquiries; initiate corrective action and prepare replies; follow up with citizens to ensure satisfaction Coordinate publicity for community wide events; organize and coordinate special or assigned events for the Division (ie, award ceremonies, proclamations) and serve as photographer at events Confer with appropriate staff to determine the nature and emphasis of needed public information support Represent the Division at occasional meetings and conferences; provide reports to information and action items discussed Work closely with Communications/Video Services Department to develop, produce or contract video information programs concerning the Division and public service announcements Work closely with Communications/Video Services Department in regards to the government cable access channel to include live cable casting, tape delay, replay, remote feeds, and electronic information messages Perform other related duties as required QUALIFICATIONS AND REQUIREMENTS The qualifications/requirements, knowledge/skills/abilities and physical demands or working conditions described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Bachelor's degree in Journalism, Public Relations/Communications, Marketing or a related field Minimum of 6 years of work experience in journalism, marketing, public relations, video production and/or print communications (NOTE: This work experience does not include sales work experience) Intermediate skills in MS Office Suite Possession of a valid automobile operator's license KNOWLEDGE / SKILLS / ABILITIES: Considerable knowledge of the principles, practices and methods of informational and public relations writing, and of related media relationships, marketing and graphic arts Considerable knowledge of current communication technologies appropriate for the dissemination of information; graphic arts; and video and television, radio and publication related standards, social media, tools and techniques Working knowledge and general understanding of planning and permitting responsibilities, activities and procedures Ability to manage strategies to inform of all planning and permitting related events and activities to commissions, boards, citizens, media, businesses and others. Ability to produce informative and interesting news releases, special articles, reports and other materials Ability to effectively access and use the Divisions software and multiple platforms included in the planning and permitting land management system Ability effectively access and utilize computerized systems and the internet, including the ability to effectively utilize computers for graphic arts design and production Knowledge of computer applications including word processing, spreadsheets, data bases, geographic information systems, and presentation software Ability to effectively multi task and to organize work, establish priorities, make decisions, and complete assigned duties with minimum supervision Ability to develop and maintain effective working relationships with co-workers, elected officials, board members, and the general public Strong and effective spoken and written (English) communication skills, including public speaking skills PREFERENCE MAY BE GIVEN FOR: Related work experience at the local government level Social media work experience to include but not limited to Facebook, Twitter, Instagram and Snapchat Experience usingwebsite/app content management systems Experience in website design, maintenance and management Experience in mobile app development and content management Photography, videography, and/or graphic design experience PHYSICAL REQUIREMENTS/WORKING CONDITIONS: While working in this position, the employee is required to frequently sit, walk and perform repetitive motions; and rarely climb, stoop, lift up to 20 pounds, reach and drive. While working in this position, the employee is required to frequently work indoors; and rarely work outdoors, work in hot temperatures above 100 degrees, and cold temperatures below 32 degrees. ADDITIONAL INFORMATION / EXAMINATION PROCESS Ability to provide own transportation to meetings and other commitments needed Available for varied work hours and workdays to include evenings and weekends KIND OF EXAMINATION (may include): 1) An evaluation of training and experience 2) One or more interviews 3) A pre-employment physical examination and drug test This description reflects management's assignment of essential duties; it does not proscribe or restrict the tasks that may be assigned.

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