Inside Sales Rep

Service Tire Truck Center
Winchester, VA
Feb 23, 2021
Mar 01, 2021
Full Time
Description: Tire Business names Service Tire Truck Centers as one of the best Tire Companies to work for in the United States in 2019. STTC offers an excellent benefit package, very competitive pay, and a path for employees to grow within the organization and thrive in a customer centric environment. The Inside Sales Rep works with customers to find what they want, create solutions & insure a smooth sale Answering phones Handles inbound sales calls to initiate service request Handle all walk-in sales calls Billing customers using multiple computer programs Emphasizes product features, quotes prices and prepares sales orders Builds and maintains customer's relations Investigates and resolves customer problems Collecting and writing up road calls information and taking orders for Service Tire account customers Works hand in hand with walk-in customers to ensure excellent customer service Making collection phone calls (as needed) Supporting service manager and other employees Billing customers and mailing invoices (as needed) Processes mechanical repair invoices Helps in ordering parts Many other office related duties .Requirements: To perform this job successfully, an individual must be able to perform each essential duty in an acceptable amount of time with an acceptable level of accuracy after completion of the training period. The requirements listed below are representative of the knowledge, skills, and /or the ability required Ability to use and work with a computer Basic tire knowledge Knowledge of basic computer skills and email Clerical skills/Filing/Mailing Ability to multi task in a fast paced environment This position is required to handle monetary transactions and work with a credit card machine. Strong interpersonal skills Ability to work independently Professional, friendly and courteous when dealing with customers both on and off the phone Competency Problem Solving Customer Service Interpersonal Skills Oral Communication Written Communication Teamwork Initiative Organizational Support Quality Quantity NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. PM19 PI129621386

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