Command Center Operations Specialist

Washington, D.C
Feb 27, 2021
Mar 07, 2021
Full Time


The United States Capitol Police (USCP) is a CALEA nationally-accredited, federal law enforcement agency. The USCP safeguards the Congress, Members of Congress, employees, visitors, and Congressional buildings and grounds from crime, disruption, and terrorism. We protect and secure Congress so it can fulfill its constitutional and legislative responsibilities in a safe, secure and open environment.
Learn more about this agency


This position is located in the United States Capitol Police (USCP), Office of the Assistant Chief of Police for Uniformed Operations, Command and Coordination Bureau, Command Division, Command Center. The Command Center provides continuous oversight and support to USCP operations and implements response and recovery plans as needed, prioritizing the allocation of resources and personnel assuring effective direction for response. The Command Center is also the primary source for emergency action messages directed toward congressional stakeholders during critical incidents.

Put your passion for homeland security, law enforcement and emergency management to use as a United States Capitol Police Command Center Operations Specialist. Secure your front row seat to history!

As a Command Center Operations Specialist you will:
  • Provide technical and high-level operations support related to the mission sets of the Command Center.
  • Identify threats, sequence and patterns of threat activity in an effort to minimize risk to ongoing operations in/around/affecting the U.S. Capitol and Legislative Branch of Federal Government to ensure Continuity of Congress, Continuity of Government, and the Continuity of Operations.
  • Receive information from the field and other elements, ensure it is processed and further disseminated, and initiate deployment of personnel and equipment.
  • Monitor various emergency communications devices and security systems, including those owned by partnering law enforcement departments. Coordinate with partnering law enforcement agencies to monitor airspace operations.
  • Utilize a variety of notification/communications systems, such as electronic mail, SMS text, desktop, and telephones through a public address and annunciators system, to deliver emergency notification messages to the congressional community and others located within the Capitol Complex.
  • Prepare, update, distribute, and maintain a variety of documents that involve general information, threats, or intelligence. Examples include incident reports, activity logs, event timelines, memoranda, correspondence, and statistical data.
  • Search and gather information from a wide variety of law enforcement sources, ensuring information contained in each data entry is accurate and provides a clear accounting of incidents and daily activities.
  • Assess large quantities of information and select information that is relevant to the USCP and those it protects.

Travel Required

Occasional travel - Occasional travel may be required.

Supervisory status

Promotion Potential


Conditions of Employment

  • You must be a U.S. Citizen.
  • Possession of a valid, unexpired U.S. motor vehicle driver's license.
  • Successful completion of a Background Investigation is required.
  • Must complete a one-year probationary period.
  • Must have Direct Deposit.
  • Must be able to obtain and maintain a top-secret clearance.
  • Shift work is required.
  • Must work rotating shifts during training and be available for any shift.
  • Must complete all required training.


In order to qualify, you must meet the education and/or experience requirements described below.

Qualifying experience for the CP-7 level includes one (1) year of specialized experience equivalent to at least CP-6 or GS-7 level which is in or directly related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position.

Specialized experience for this position is defined as experience: coordinating emergency response resources by receiving and disseminating information through appropriate chain of command, coordinating activities within an incident command system, monitoring emergency communication devices and systems, monitoring and performing surveillance of a geographic area utilizing map skills and deploying resources, facilitating the flow of information from a central command area in a military, law enforcement or emergency management environment.

Substitution of Education for experience: A Master's degree or equivalent graduate degree or 2 full academic years of progressively higher level graduate education leading to such a degree or LL.B. or J.D.
Combining Experience and Education: Equivalent combinations or successfully completed education and experience may be used to meet the experience requirements.

All eligibility requirements must be met by the closing date (03/24/2021) of the vacancy announcement.

(Information on Qualification & Education are located at the following link: )


You MUST provide transcripts to support your educational claims. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education.

Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

This position is not included in a collective bargaining unit.

Student Loan Repayment Program
USCP offers the Student Loan Repayment Program Incentive up to $10,000 and is subject to budget availability.

Shift Work
The USCP operates 7 days per week and 24 hours per day. Command Center Operations Specialists will be required to work any assigned shift. Duty hours are subject to change to accommodate the needs of the Department; additional duty may be required. Applicants must be willing and able to work nights, weekends and holidays.

Shift hours are as follows; however, they are subject to change. A 30-minute non-compensable meal period is included in the shift.
  • 1st Shift: 10:00 pm - 6:30 am [2200 - 0630]
  • 2nd Shift: 6:00 am - 2:30 pm [0600 - 1430]
  • 3rd Shift: 2:00 pm - 10:30 pm [1400 - 2230]
WORK LOCATIONS are flexible and may require extended work hours. Some locations may be in remote areas; however, still within the Washington Metropolitan Area.

Uniform and Grooming Standards - Applicants selected to fill these positions will be required to wear a USCP-issued civilian uniform while working in an on-duty status. Personal appearance and grooming standards for all civilian uniformed employees are necessary to achieve the desired image of the United States Capitol Police and must be worn in accordance with applicable policies.


Criminal History Check
Must successfully pass a comprehensive criminal history check of the past 10 years. A criminal history check will be performed on all qualified applicants.

Credit Check
Must successfully pass a credit check. Applicants must not be in default or delinquent on any Federal guaranteed student loans. Applicants must demonstrate a competent financial history. Financial delinquency including collection accounts, liens, repossessions, or garnishments may be a basis for disqualification.

Fingerprint Check
Applicants' fingerprints will be submitted to the Federal Bureau of Investigation (FBI) for a check of the criminal history record.

Background Investigation
Must successfully complete all components of the USCP full field background investigation.
  • There are few automatic grounds for rejection in the USCP background investigation process. Issues of misconduct, such as illegal drug use, arrests, or convictions may not be automatically disqualifying. However, deliberate misstatements, omissions, or intentionally withholding required information at any phase of the hiring process will result in a candidate's disqualification regardless of the nature or reason for the misstatement or omission. The primary reason candidates fail a background investigation is due to deliberately withholding or omitting material facts. Providing false and/or misleading information may be grounds for removal from the application and selection process.
  • Failure to successfully pass a full field background investigation and all segments of the pre-employment evaluation process will result in disqualification from further consideration under this Vacancy Announcement.

Selective Service Registration
Male applicants must provide verification of registration with the Selective Service System or must verify exemption from the Selective Service System registration because of age or military status. Female applicants are exempt from Selective Service System registration.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume, assessment questionnaire and supporting documentation to determine if you meet the minimum requirements for this job. If you meet the minimum requirements for this job, we will evaluate your application materials, to assess the quality, depth, and complexity of your qualifications, accomplishments, experience, and education as they relate to the requirements listed in this vacancy announcement.

Background checks and security clearance

Security clearance
Top Secret

Drug test required

Required Documents

The following documents are required and must be received by the closing date of this announcement:

1. Your Resume: Resumes should include full description of job duties as well as dates (mm/yr) of employment.
2. A complete Assessment Questionnaire: Failure to provide response when required will result in an "Incomplete Application and/or Assessment Questionnaire" rating.
3. Other supporting documents :
- Veterans Preference Documentation, if applicable.
- College transcript(s), if qualifying based on education, or other documentation to prove possession of the basic requirement for this position.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Similar jobs