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Product Support Engineer III

Employer
Sierra Nevada Corporation
Location
Aberdeen, MD
Closing date
Mar 1, 2021

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If you have an affinity for complex technical systems, excellent communication and product troubleshooting skills, and enjoy working collaboratively, we may have the perfect role for you! As a Product Support Engineer III, you will be using your skills and hands-on expertise to provide technical support and troubleshooting for our product and system prototypes. You'll be responsible for assessing our customer needs and determining the most appropriate technical solution for concept and prototype products and systems. You're technical responsibilities include product installation, testing, error/defect detection and correction, and coordinating the appropriate corrective action with engineers and operators. If you want to directly impact the future capabilities of the United States Army's Integrated Tactical Network this is the job for you! The SNC TRAX (Tactical Radio Application eXtension) Program Tactical Datalinks Field Product Support Engineer (TDL PSE) must have an advanced understanding of the fundamentals of tactical datalinks and how to integrate them into military operations.A' An advanced understanding of tactical air and ground communications and a thorough understanding of networking operations is a must.A' Must be able to understand customer requirements, develop robust Tactical Datalinks hardware/software solutions in order to fully support the mission Tactical Datalink capability.A' Must be expert in Link-16, Situational Awareness Data Link (SADL), Mobile Adhoc NETworks, (MANET), TRAX, and various other protocols/military tactical data links. JICO rating is desired. Must be able to possess a DOD clearance specific to the contract, be able to obtain the applicable medical examinations for deployments and be willing to fly on military aircraft in support of operations around the globe. Primary Responsibilities:The TRAX Tactical Datalinks Field Product Support Engineer is expected to be intimately familiar with all aspects of operation and employment of the equipment specified under the field service contract.Stateside travel is required up to 50% annually (Training, Exercise, and Integration support to end users).Expect OCONUS deployment to austere locations (hostile/ incentive pay in accordance with DoS rates) in intervals of 90 days deployed, with a minimum 90 days stateside (work continues as normal when stateside).Primary management office is located in Aberdeen, MD.Place of duty will be in and around the DC Metro area working within US Army System Integration Labs.A' Candidates hired for this position will be subject to a post offer, pre-hire, pre-deployment medical assessment. Additional Responsibilities Include:Punctuality to work each day and prepared to work scheduled work hoursOther duties as assigned Must-haves:10+ years of relative experience is mandatoryFull understanding of military operations is mandatoryCurrent Security+ certificate is MandatoryCurrent Network+ certificate is MandatoryAn active Secret US Security Clearance is requiredCurrent/ valid passport and be able to obtain a visa to travel internationallySuccessfully pass a pre-deployment medical assessmentWilling to deploy OCONUS on an approximate 90/90 or 90/45 rotationMeet current DoD and Combatant Command pandemic restriction requirements for deployed location Preferred: Thorough knowledge of tactical datalink hardware is highly desirable IMPORTANT NOTICE: This position requires current/active Secret US Security Clearance. US Citizenship status is required as this position needs an active US Security Clearance for employment. Non-U.S. Citizens may not be eligible to obtain a security clearance.A' The Department of Defense Consolidated Adjudications Facility (DoD CAF), a federal government agency, handles the adjudicative aspects of the security clearance eligibility process for industry applicants. Adjudicative factors which affect the outcome of the eligibility determination include, but are not limited to, allegiance to the US, foreign influence, foreign preference, criminal conduct, security violations and illegal drug use. At Sierra Nevada Corporation (SNC) we deliver customer-focused technology and best-of-breed integrations in the aerospace and defense sectors. SNC has been honored as one of the most innovative US companies in space, a Tier One Superior Supplier for the US Air Force, and as one of America's fastest-growing companies. Learn more about SNC SNC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 8%, life insurance, 3 weeks paid time off, tuition reimbursement, and more. Sierra Nevada Corporation is an Equal Opportunity Employer- Minority / Female / Disability / Veteran, or any other protected statuspursuant to applicable local, state or federal law, ordinance or regulation.

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