The Front Desk Medical Receptionist provides the highest level of customer service to patients, fellow employees and referral sources through the coordination and administration of the front office activities. Typical responsibilities include all aspects of the clinic administrative operations from scheduling appointments, validating insurance and payment authorization, inputting claims, processing payments, performing account collections, conducting billing research and responding to telephone inquiries. Ensure billing for all services provided is accurate, timely and fully documented. Provide efficient cash collection through excellent reimbursement practices while ensuring compliance with relevant laws, regulations and established Company policies and compliance programs.Job Duties and Responsibilities:A' Patient Check In:Responsible for all aspects of patient appointment scheduling, insurance verification, creation of new patient charts and maintenance of patient records in accordance to compliance policies, scanning and filing patient documents, ensuring complete and accurate information, managing incoming phone calls, timely completion of all assigned tasks.Patient Check Out:Provides administrative support for all aspects of closing a patient visit including obtaining insurance authorization, providing financial counseling for patients, posting over the counter (OTC) payments, timely completion of all assigned tasks, mail forwarding tasks and daily document research on an electronic health/medical record system, coordinating with clinical staff in managing in progress services, scheduling return appointments, reviewing and managing incoming documents and tasking to appropriate parties to outstanding requests for information.Billing:Reviews charge information to ensure accuracy per payer requirements; makes corrections as needed.A' Manages services in progress and updates to accounts receivable (AR) once items are delivered, maintaining AR levels over 120 days at or below target level.A' Responsible for reviewing claim edits and resolving them, working claim rejections and denials, performing voids and corrections as necessary.A' Responsible for submitting clean and accurate claims; accurate completion of patient chart required elementsA' Timely completion of all assigned tasks.A' Generating reports to ensure that claims are processed within timely filing limits. Will also run claim edit metrics to determine the type of edit issues that are recurring to aid in future training.Collections:Manages the accounts receivable and collections process, timely completion of all assigned tasks.A' Assumes responsibility for maintaining company mandated collection standards.A' Prepares outstanding accounts reports and gathers credit and/or reference information.A' Manages both the internal bad debt process and the external collection agency's process for Private Pay accounts.Maintains database by entering, updating, and retrieving data, as well as formatting and generating reports.A' Resolves outstanding invoice problems from past due accounts. Responds to inquiries from customers or external collection resources.A' May place calls or send messages to those with unresolved issues.Inventory:Assist with inventory as directed by Management and/or Inventory Coordinator as detailed below:A' Assist in reconciling items currently in use by clinicians to items in the inventory systemA' Assist in counting inventoryA' Assist in data entry of inventory countsMinimum QualificationsMinimum Qualification:High school diploma or GED required.A' 2 years of office administrative experienceA' Preferred Qualifications and Experiences:At least 1 year of experience with EMR/electronic health/medical record systems (preferably NextGen and/or OnBase).A' Working knowledge of HIPAA and other medical insurance regulations and terminology for private payer, state and federal plans including coding, billing, and reimbursement protocols.A' Associate degree.Ability to type 40 correct words per minute.A' At least 2 years of computer and office equipment experience including MS Office products (Word, Excel), e-mail and automated billing systems, facsimile machines, calculator, postage machine, copiers, etc.A' Basic administrative accounting skills.Physical Requirements:While performing the duties of this job, the employee will regularly be required to sit, walk and stand; occasionally bend or twist; regularly talk and hear, both in person and by telephone; use hands to operate standard office equipment; reach with hands and arms (to include reaching overhead); and lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.If you are interested in this role, apply immediately at cburns@We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.