PASSPORT AND VISA FACILITATION SPECIALIST

Employer
USAJobs
Location
Fort McNair, D.C
Posted
Feb 23, 2021
Closes
Mar 04, 2021
Function
Administrative
Hours
Full Time
Duties

Summary

NDU is recruiting a Specialist to serve as the University program manager for passports and visas
Learn more about this agency

Responsibilities

-Approves and certifies official documentation, applications for official and diplomatic passport and reviews reentry-card certification for non-citizens dependents of military personnel. Some of the cases are characterized by factual issues, which are complex and difficult to resolve requiring extensive knowledge and understanding of official travel regulations and procedures.
-Serves as procedural and authoritative source of information concerning original and official documentation in processing official/diplomatic passports
-Conducts intensive screening of applicants in relation to required citizenship status in order to certify eligibility and the truthful evidence of official documentation of military and civilian personnel and family members.
-Maintains protocol liaison with offices of international public relations. Keeps close professional relationship with the Department of State, Special Issuance Agency; and the Department of Defense Foreign Clearance Office.
-Conducts daily review visa requirement changes issued by embassies, consulates, and US officials as published in the Foreign Clearance Guide. Processes required visas for NDU faculty, students and staff.
-Act as the liaison with the RMD Defense Travel System (DTS) program manager for issues such as problems with NDU travelers' international authorizations, vouchers, and local vouchers

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status
No

Promotion Potential
12

Requirements

Conditions of Employment


  • This position requires a Secret Clearance.
  • Incumbent must keep a valid US Driver's License.
  • Must be able to travel and perform other passport and visa related duties outside the local area as assigned. Travel (including local travel) not to exceed 25% may be required.
  • Incumbent must obtain, within two years after employment, the U.S. Department of State Certificate of Designation certifying them as an authorized agent.
  • Incumbent is required to submit a Financial Disclosure Statement, OGE-450, (5CFR Part 2634, Subpart I USOGE, 6/08). Executive Branch Personnel Confidential Financial Disclosure Report upon entering the position and annually, in accordance with DoD Directive 5500-7-R, Joint Ethics Regulation, dated 23 March 2006.
  • This position is covered by the Alcohol and Drug Abuse Prevention and Control Program. The incumbent is required to sign a DA Form 5019-R (Condition of Employment for Certain Positions Identified as Critical Under the Drug Abuse Testing Program) and must pass urinalysis testing, as required prior to appointment and periodically thereafter.


Must be a U.S. Citizen

Qualifications

You must have at least one year of specialized experience equivalent in level of difficulty and responsibility to the GS-11 grade level in the Federal service. Specialized experience is defined as processing passports, visa and country clearance for official travel. Resume must demonstrate experience 1) providing technical guidance on passport and visa requirements, 2) applying and interpreting federal regulations governing overseas travel, and 3) utilizing an automated travel system.

Examples of specialized experience include:
-US passport processing experience.
-Successful and accurate visa processing for a wide variety of professional and myriad of countries.
-Knowledge of Department of State passport requirements.
-Knowledge of how to read and interpret the US Foreign Clearance Guide.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education is not substitutable for specialized experience for this grade level.

Additional information

NDU has a comprehensive benefits package that includes retirement, social security, and thrift savings; health, life, and long term care insurance; paid vacation, sick leave, and holidays. NDU employees enjoy flexible work schedules, transit subsidy, and the opportunity to telecommute.

Initial Probationary Period: You will be required to serve an initial probationary period of two years if one has not already been completed.

Interagency Career Transition Assistance Program (ICTAP): You must be well qualified for the position to receive special selection priority under the ICTAP. A qualified ICTAP eligible achieving a score of 85 or above will be considered "well qualified". For more information, go to: http://www.opm.gov/rif/employee_guides/career_transition.asp#ictap

Special Hiring Authorities: You may be considered for the vacancy if you are eligible for a special appointment authority such as those authorized for the severely disabled; certain Vietnam Era and disabled veterans; volunteers returned from the Peace Corps or Vista, etc. For more information, visit the following OPM websites: USAJOBS Resource Center: http://www.usajobs.gov/ResourceCenter ; VetsInfo Guide: http://www.fedshirevets.gov/ .

Veterans Employment Opportunities Act (VEOA): Veterans who are preference eligibles or who have been separated from the Armed Forces under honorable conditions after substantially completing an initial 3-year term (not less than 2 years and 11 months) may apply regardless of their current geographical location. Veterans must submit their DD-214, Certificate of Release or Discharge from Active Duty, to be considered under this authority.

Military Spouse Preference (MSP): You may be eligible for MSP, if you are the spouse of an active duty military member and you are ranked among the best qualified for this vacancy.

Reemployed Annuitants: Department of Defense has the authority to hire annuitants without reduction in pay. For more information, go to: http://www.dtic.mil/whs/directives/corres/pdf/1400.25-V300.pdf
If you are unable to apply online, view the following link for information regarding Alternate Application .

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

HR will review your resume and supporting documentation to ensure you meet the basic qualification requirements. Applicants meeting the basic requirements will be further evaluated by information provided in the Assessment Questionnaire. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.
The Assessment Questionnaire takes approximately 15 minutes to complete and collects information on your education, training and experience related to the following critical competencies:
  • Customer Service
  • Interpersonal Skills
  • Technical Competence
  • Self Management


Background checks and security clearance

Security clearance
Secret

Drug test required
No

Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk

Trust determination process
Suitability/Fitness

Required Documents

You must provide a complete Application Package which includes:
  • Résumé: The latest resume submitted will be used to determine qualifications.
  • Complete Assessment Questionnaire
  • Other Supporting Documents
  • The following supporting documents are REQUIRED to verify your individual eligibility status. Not all will apply for each applicant. They MUST be received by the closing date of the announcement.
  • SF-50 - (If applicable) Notification of Personnel Action for current or former federal employees- with the exception of current permanent NDU employees, please provide your most recent SF50 or the SF50 reflecting Career/Career-Conditional tenure and the highest grade held on a permanent basis.
  • If you claim Veteran's Preference:
    - You must submit a copy of your DD Form-214, Certificate of Release or Discharge from Active Duty", showing the dates of active duty service, type of discharge and the character of service. Alternatively, If you are a current military member in active duty service and do not have a copy of your DD Form-214, you must submit a written documentation (certification) from your branch of service certifying that you are expected to be discharged or released from active duty under honorable conditions no later than 120 days after the date the certification is submitted with your application for this position. The certification should also include your rank, dates of active duty service and what they condition of discharge is thought to be.
    - If claiming 10-point preference and/or are a 30% or more Disabled Veteran, you must submit both a DD Form-214 or expected discharge documentation as described above AND a copy of a letter from the Department of Veterans Affairs (VA) or your branch of service certifying the presence of service-connected disability and indicating the percentage of disability
    - If you are claiming eligibility based on 10-point derived veterans' preference (i.e. a spouse, widow/widower, or parent of a veteran claiming veterans' preference when the veteran is unable to use it), you must also submit a Standard Form 15 (SF-15) "Application for 10-Point Veteran's Preference" and any required documents indicated on the SF-15 to substantiate the claimed preference.
  • ICTAP Eligibles: A copy of the RIF separation notice and SF50 if available.
  • Special Hiring Authority: Documentation verifying eligibility.
  • Performance Appraisal: Current or previous federal employees.
  • Military Spouse Preference (MSP) - Spousal Travel Orders/Permanent Change of Station(PCS) Orders, Marriage Certificate, and Military Spouse Preference Self Certification checklist
  • Other documents identified in the announcement.
  • WARNING: Failure to submit a complete application package including any required documentation by the closing date of the announcement at 11:59 EST, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered or uploaded is received, legible and accurate. HR will not modify answers submitted by an applicant.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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