Print Technician

Adecco USA
Washington, DC
Feb 21, 2021
Feb 24, 2021
Full Time
Print Technician Adecco is assisting a national IT contracting firm in recruiting for a current Print Technician job opening in Crystal City, VA. This is for a permanent, direct hire opportunity. As a Print Technician, you will be responsible for troubleshooting and restoring all print capabilities to the printers onsite supported by the firm. Apply now if you meet the qualifications listed below! Responsibilities for this Print Technician job includes, but are not limited to: Performs day-to-day service of equipment based on the work plans provided; planning daily travel schedule Troubleshoot and restore full capabilities of print devices supported under the contract Monitor and actively respond to assigned service request tickets as issued by Remedy ticketing system Deliver and install consumables, which are considered to be parts or supplies that have a predictable use life and can be readily replaced (eg fusers, drums, toner, waste toner, etc.) Move Printers, MFD, and Copiers within buildings and setup/configure after relocation Visit sites to obtain IP address, Meter Reads, or to provide assistance with mapping Install local software as required to allow automated data discovery Obtain and track manual meter reads for devices not remotely administered during service interactions Plan, prioritize, and monitor assigned tickets to ensure all necessary service tasks are acknowledged and resolved in accordance with the acceptable quality level (AQL) per Contract PWS Update all ticket Summary in accordance with established format for effective management - Format provided by PM Document services and installation actions by completing forms, reports, logs, and/or records. Re-position or remove the equipment pending restoral when the customer's workspace does not support the positioning of additional equipment All other contract related tasks given by PM Qualifications: Must have Interim Secret or above Security Clearance Minimum of three years of relevant experience Capable of complex troubleshooting on multi-functional print device hardware issues Capable of complex troubleshooting with print devices and associated network infrastructure (ie scan-to-email) Strong interpersonal skills. Strong problem solving skills. Strong organizational, verbal, and written skills. Experience with BMC Remedy Advanced experience and skills using Microsoft Office Suite to include Word, Excel, and PowerPoint. Frequent travel required. Canon Copier experience is a plus. Pay for this position is $65,000/yr. Our client provides one of the most comprehensive benefits packages in the industry to permanent workers. Click on Apply Now to be considered for this Print Technician job in Crystal City, VA or any related opportunities with Adecco. Equal Opportunity Employer Minorities/Women/Veterans/Disabled Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please The Company will consider qualified applicants with arrest and conviction records

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