Dealertrack F&I Account Manager
6 days left
- Full Time
Primary Location: 400 N Capitol St NW, Washington, DC, USADivision: Cox AutomotiveJob Level: Manager/Senior ManagerTravel: Yes, 50 % of the TimeSchedule: Full-timeShift: Day JobRequisition Number: 202100692 Account Manager Finance and Insurance (F&I), Dealertrack Are you a self-starter, a go-getter, and a deal maker? At Cox Automotive Retail Solutions, you will find a culture that rewards such entrepreneurial spirit. We empower our team members to make their own decisions for growing our business. We are looking for like-minded people who can share our passion for success. What You"ll Do The F&I Account Manager is responsible for retaining, advocating and growing the credit app and digital contracting volume of franchise and large independent automotive dealers in their assigned territory. They are also responsible to grow their install base of dealers onto the DealerTrack F&I platform. They will offer creative solutions to help dealers reach their business objectives and provide insights on F&I products to internal partners regarding key dealer business challenges. They will also reinforce the value of existing Dealertrack and Cox Auto products and serve as the primary point of contact for Dealertrack F&I. This position owns, deepens and continually builds the relationship with the dealers they are responsible for. Here"s more of what you can expect when you step up to the plate: A cents € cents To effectively manage the progress and results of accounts assigned A cents € " retention, credit app volume, and digital contracting volume. A cents € cents To prospect new dealers and dealer groups within assigned territory to effectively grow their install base. A cents € cents To engage in high profile level activity across strategic client groups. A cents € cents To ensure all accounts/groups are effectively set up and experience a smooth transition. A cents € cents To build and develop strong working relationships with customers and users at all levels from Dealer/Owner/Decision-Maker down. A cents € cents To work with 'at risk" clients, determine action plan to turnaround and conquer objections A cents € cents Demonstrate "ownership" of account by responding to client requests same day. A cents € cents Monitor and analyze account performance/volumes and trends to determine adjustments to dealer expectations/goals/objectives in order to achieve results. A cents € cents Using methods provided to closely monitor system 'red flags"/emergencies with clients and take immediate action. A cents € cents To generate additional business/revenue within existing accounts for additional stores and product. A cents € cents Conquest competitive accounts within territory with the goal of converting to Dealertrack F&I. A cents € cents Determine at any point the need for additional 'value resource" in order to maintain success of client progress/results. A cents € cents To contribute and manage action to turn around 'cancelled" accounts. A cents € cents To effectively manage time and activity to successfully engage with a set number of clients per day. A cents € cents To assist in generating high client attendance to product workshops and demonstrations. A cents € cents To participate in product development/enhancement review sessions in order to develop self and grow as a Dealertrack F&I 'knowledge master". A cents € cents To schedule any travel in a way that allows for maximum time with clients. What"s In It For You? As a dynamite Account Manager F&I, you deserve success in your life as well, and at Cox, we define "success" as being a part of a company that gives you lots of opportunities and options. First, we"ve created an exceptional salary package, plus additional incentives including highly-sought-after yearly sales awards and recognition for our top sales people. We are an inclusive, sales-friendly environment where different perspectives are valued and celebrated.A' Looking for tools and training to up your game? We"ve got them. And we offer a work/life balance that allows you to enjoy flexibility, family, and friends. We believe in taking good care of our team, so you"ll also have access to benefits like an impressive base salary with an uncapped commission, 401(K) with company match and quality healthcare & life insurance options. Cox gives you flexible paid time-off, provides access to a lifestyle coach, adoption assistance, pet insurance, employee discounts, tuition reimbursement and more. Bottom line, we take good care of our employees. Want to join us? Here"s who we are looking for Who You Are You"re a self-starting, consulting, and closing crusader who knows how to win clients and keep them. You love being on the road, connecting with people and bringing solutions to their doorsteps. You structure each day for success, and each relationship with care. Multi-tasking? You"re all over that and this and that too. Qualifications: Requirements: A cents € cents 5 years previous experience. A cents € cents BS/BA degree. A cents € cents OR an equivalent combination of education and work-related experience. A cents € cents Outstanding relationship management capabilities. A cents € cents Strong communication and interpersonal skills. A cents € cents Ability to effectively work with all levels at dealership. A cents € cents Exceptional listening skills and ability to detect problem/risks without being in face to face situation. A cents € cents Must have excellent customer service skills/approach. A cents € cents Highly motivated self-starter capable of working in a team environment. A cents € cents Personal qualities and style requirements that contribute to success in this role include high energy, enthusiasm, resilience, determination, proactiveness, relentlessness and being highly driven. A' Preferred: A cents € cents Recent retail automotive management experience (preferably General Manager, General Sales Manager, F&I Manager, Used Car Manager, or Pre-owned Director). A cents € cents Previous experience in Finance & Insurance. A cents € cents Previous experience using a Customer Relationship Management system. A cents € cents Previous experience meeting face-to-face with customers. Come join the Cox family of businesses and make your mark today. Who We AreAbout Cox AutomotiveThere"s nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.A' About Cox We are the Cox family of businesses. We"ve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. A' Our primary divisions A cents € " Cox Communications and Cox Automotive A cents € " are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. We"re also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. We"re looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you"ll be going with us, and the common purpose that unites us at coxenterprises.com.A' A' Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual"s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services.A' Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.