Entry-level - VTC Operator with Security Clearance

Employer
Signature Federal Systems
Location
Dunn Loring, VA
Posted
Feb 16, 2021
Closes
Feb 27, 2021
Ref
1750533188
Function
IT, Security Engineer
Industry
Other
Hours
Full Time
o No experience needed - they'll teach you everything - Just need an active Full Scope Poly VTC Operator - which serves as the interface with the customer for all aspects of video operations. They assist customers with the establishment of video teleconferences as well as perform first tier troubleshooting with VTC issues that may arise. These individuals typically work in a Video Operations Center. o VTC Operators at the Tier 1 level are required to have a thorough understanding of VTC operations and possess customer service skills. Configure, operate, maintain, and troubleshoot Tandberg/Cisco & Polycom systems for video teleconferencing & multi-point meetings in classified and unclassified environments. o Manage and operate Cisco & Polycom MCUs, Cisco VCS Controllers, Expressways, and Gatekeepers. They interface with customers at all levels and are required to be able to respond to customer issues courteously and efficiently.