Loss Prevention Service Representative - Arundel Mills

Old Navy
Elkridge, MD
Feb 19, 2021
Feb 24, 2021
Accountant, IT
Full Time
About the roleThe Loss Prevention Service Representatives primary responsibility is to ensure the safety of all store associates and customers and to support the shortage reduction efforts by providing a strong visible presence at the front end. They may be responsible for monitoring the employee entrance/exit and/or customer entrance/exit. They are to work closely with store leaders and Loss Prevention personnel to ensure all Loss Prevention initiatives are compliant to brand standards while maintaining a strong focus on customer service. What you'll doWork closely with the LP Supervisor to ensure that all employees are following policies and procedures. Responsible for maintaining the employee entrance, where applicable.Assists in making apprehensions with certified LP Agents when requested by observing and acting as witness.Sign in employees/vendors and verify any Gap Inc. merchandise.Sign out employees/vendors and verify all Gap Inc. merchandise and verify purchases against the employee's receipt.Keep track of all packages delivered through the employee entrance, excluding normal scheduled shipments.Ensure that the employee entrance is run efficiently by ensuring that all of the necessary paperwork is accessible at all times.Provide a visual presence at the entrance/exit through courteous and professional interaction with customers.Support Loss Prevention agent as a back-up in shoplifting apprehensions and serving as witness as needed. Apprehensions.This is an entry-level loss prevention position within the store level operations. This position communicates primarily to the store management team with direction on overall loss prevention strategy and programs coming from the LP Supervisor, LPM, FLPM, DLPM or RLPM.