Performance Review Analyst

Duties

Summary

This position is located in the Voice of America, Programming Directorate, Program Review. VOA Program Review assesses and is responsible for monitoring the strategic and tactical performance of VOA elements against VOA and international media standards and USAGM-mandated goals and performance targets. Program Review assesses the performance of the various entities that make up the VOA.
Learn more about this agency

Responsibilities

The program review process includes market analyses, evaluation of multimedia program content, production values, and examination of current research.

Duties include, but are not limited to:

• Analyzes the journalistic and presentation performance of VOA elements on all output channels; including TV, radio, digital, mobile, and social media.
• Conducts management analyses and studies of the operational effectiveness and efficiency of all VOA elements, and develops recommendations for improvements.
• Leads analytical investigations, preparatory briefings, reviews for management, and follow-up proceedings as directed. Coaches staff and management as needed to assist in the implementation of review recommendations.
• Monitors performance and quality of content and outputs against professional and USAGM standards, and market conditions, and ensures analytical output meets the highest standards of policy compliance, clarity and timeliness.
• Recommends adoption of private and public sector best practices from news organizations relevant to the VOA, and identifies opportunities for improved performance and increased coordination, collaboration, and resource sharing between VOA's elements and with USAGM's broadcast entities.
• Prepares written and oral reports, briefings, analyses and related materials used in the process of reviewing programming content and presentations, working with management in the structure of the final product.

Travel Required

Not required

Supervisory status
No

Promotion Potential
13

Requirements

Conditions of Employment

• U.S. citizenship required.
• Candidates MUST meet all qualification requirements by closing date.
• Applicants must complete online questionnaire.
• This is a sensitive or national security position.
• If selected, this position requires the completion of the SF-86.
• Suitability Determination: If selected, you will be subject to a security investigation to establish your suitability for federal employment. The security investigation will include, among other aspects, a review of your credit and legal history.
• THIS POSITION IS NOT COVERED BY A UNION AGREEMENT

Qualifications

Applicants must have one year of specialized experience equivalent to the next lower grade level (GS-12), which is directly related to this line of work. Specialized Experience is experience that has equipped the applicant with the knowledge, skills and abilities to successfully perform the duties of the position. Specialized experience is the following:
1. Demonstrated mastery of news media content and program creation, and expert knowledge of production techniques that are involved;
2. Preparing and making actionable written and oral recommendations for improvements in the quality, efficiency, and effectiveness of news media content;
3. Developing new approaches to reach audiences; presenting recommendations to diverse audiences including managers, employees, and outside stakeholders; and
4. Implementing strategies to effectively reach and grow news media audiences.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Applicant cannot substitute education for experience.

Additional information

1. If you are an eligible Inter agency Career Transition Assistance Program (ICTAP) applicant, you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.

2. If you are still on active duty, you may submit a statement of service from your Personnel Command which states the date you entered active duty, the date you are separating, and the campaign medals you have received.

3. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

4. All qualification requirements must by the closing date of this announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. The Handbook is available for your review in our office, in other Federal agency personnel offices, and on OPM's web site at http://www.opm.gov/qualifications .

Additional selections may be made if additional/identical vacancies occur within 90 days of certificate issuance.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once your resume or application is submitted, a review of your qualifications will be made to ensure you meet the job requirements and competencies required for this position.

Competencies:

• Broadcast Media Techniques
• Journalist Practices and Procedures
• Oral Communication
• Research
• Writing

Possession of competencies may be addressed in a cover letter and/or resume. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score can and will be adjusted to more accurately reflect your qualifications. Please follow all instructions carefully. Errors or omissions may affect your rating. You will then be placed in one of three rating categories:
Qualified Category
Well Qualified Category
Best Qualified Category

Application of Veterans' Preference: Category Rating does not add veterans' preference points, but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles with a compensable service-connected disability of 10 percent or more will be placed at the top of the highest quality category. Preference eligibles who do not have a service-connected disability of 10 percent or more will be assigned to the appropriate quality category based upon the job-related assessment and will be listed ahead of non-preference eligibles within the appropriate quality category.

Background checks and security clearance

Security clearance
Q Access Authorization

Drug test required
No

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process
Suitability/Fitness

Required Documents

All applicants are required to submit the following supporting document type(s):

• Resume

Applicants may also submit the following supporting document type(s), which may not be required for all applicants:

• Cover letter
• DD-214
• Other Veterans Documentation; SF-15, VA Letter, Statement of Service
• Transcripts

If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must attach a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must attach an Application of 10-Point Veterans' Preference (SF-15) plus the proof required by that form. If you are still on active duty, you may submit a statement of service from your Personnel Command which states the date you entered active duty, the date you are separating, and the campaign medals you have received.

You are encouraged to apply online. Applying online will allow you to review and track the status of your application.

If you cannot complete the Application Package online, please contact the Human Resource office.