Program Assistance Navigator

Leesburg, VA
Feb 19, 2021
Feb 27, 2021
Administrative, Other
Full Time
Job Summary/Company: Sparks Group has partnered with a local agency in northern Virginia who is seeking a Program Assistance Navigator to provide support with applications for housing assistance. This a contracted and immediate need to go through end of year. Bilingual Spanish/English with a background in customer service is highly preferred. Please send your resume in today and follow up with a call to our office at 703 620 6444.

  • Will assist applicants with application process to ensure document and form completion
  • Follows up with applicants with missing documentation or needed clarification
  • Submits documents into database
  • Will translate Spanish/English as needed
  • Utilizes both LaserFiche and GoToMeeting apps

Qualifications/Background Profile:
  • Excellent customer service and organizational skills
  • Comfortable assisting applicants both in person and over the phone
  • Outstanding communication skills both verbally and written
  • Comfortable working autonomously and flexible with work shifting directions

Qualified candidates should send their resume AND call Sparks Group for additional details. Please note, resume must include a valid email address in order to be considered. We look forward to discussing your background, your current job search, and your potential career path with Sparks Group!

Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.

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