TECHNICAL ANALYST (CUSTOMER ENGAGEMENT, TEAM LEAD)

Employer
USAJobs
Location
Fort Meade, Maryland
Posted
Feb 17, 2021
Closes
Feb 24, 2021
Function
Analyst
Hours
Full Time
Duties

Summary

About NRO:
NRO Focuses on designing, building, launching, and maintaining America's intelligence satellites. Whether creating the latest innovations in satellite technology, contracting with the most cost- efficient industrial supplier, conducting rigorous launch schedules, or providing the highest-quality products to our customers, we never lose focus on who we are working to protect: our Nation and its Citizens.

For more information about NRO click "Learn more about this Agency" link below

Learn more about this agency

Responsibilities

The NRO will make selections at the GG-12 level for this position

FOR CURRENT CIVILIAN FEDERAL EMPLOYEES APPLYING PLEASE SEE THE QUALIFICATIONS SECTION BELOW.

As a TECHNICAL ANALYST (CUSTOMER ENGAGEMENT, TEAM LEAD) you will be responsible for the following duties:
  • Prepares, provides, and evaluates conventional plans, designs, design specifications, and related documentation determining and/or executing actions for a wide range of assignments involving combinations of complex features.
  • Provides advice to senior colleagues and/or management officials responsible for broad program operations.
  • Researches trends and patterns; develops new methods and criteria; proposes new policies and practices; conducts technical analyses and field/laboratory work to achieve desired products or services.
  • Evaluates the value and applicability of new or improved technology, strategies, trends or applications.
  • Assesses project and program effectiveness interacting with NRO-user community with respect to system and/or operational requirements.
  • Provides expertise and advice on program planning and policy-making functions covering a broad range of engineering and scientific program and plans, develops, advises on and implements crucial project and/or segments of NRO programs, project or activities.
  • Conducts systematic exploration of problems and analysis of alternatives. Presents trend analysis data ascertaining potential problem areas.
  • Plans, executes and reports or original studies or ongoing studies requiring a fresh approach to resolve new problems, modifying and adapting standard procedures, methods and techniques to address problems.
  • Plans, coordinates, and implements tests and conducts projects, serving as an advisor to other scientists or engineers.
  • Performs scientific and technical evaluation, correlation, synthesis and presentation of important data in a complex field making significant technical and scientific recommendations and decisions.
  • Performs other duties as assigned.


Travel Required

Occasional travel - May be required to travel CONUS and OCONUS in military or commercial aircraft to perform temporary duty.

Supervisory status
No

Promotion Potential
12

Requirements

Conditions of Employment

  • Must be a US citizen
  • Male born after 12-31-59 must be registered for Selective Service http://www.sss.gov
  • Resume and supporting documents received by 11:59PM EST will be considered
  • This is a Drug Testing designated position
  • Position is a (DCIPS) position in the Excepted Service under U.S.C. 1601
  • Must obtain/maintain Critical Sensitive TS/SCI clearance w/polygraph
  • WORK SCHEDULE: Full Time
  • OVERTIME: Occasionally
  • TOUR OF DUTY: Flexible
  • PCS (Permanent Change of Station): Not Authorized.
  • FAIR LABOR STANDARDS ACT (FLSA): Exempt
  • FINANCIAL DISCLOSURE: Required
  • SELECTIVE SERVICE REQUIREMENT: For more information please visit: https://www.sss.gov/
  • TELEWORK ELIGIBILITY: This position is NOT telework eligible
  • DAWIA: This is a Defense Acquisition Work Improvement Act (DAWIA) position.
  • Incentives (Recruitment/Retention/Relocation): Yes, may be eligible


Qualifications

This position is a Full Performance level DCIPS position. DCIPS Full Performance level positions include GG-12. The NRO is accepting applications from both current Federal Government employees and non-Federal Government employees for this position. Federal government employees, who are currently at a GS/GG-12 or equivalent may ONLY apply for a lateral reassignment at their current grade level, and step.

**Federal applicants who exceed the advertised grade may voluntarily request acceptance at the lower grade IAW DoDI 1400.25 Volume 2006.

For the 801 series this position has a Basic Requirement:
Basic Requirements: Degree: Engineering. OR Combination of education and experience as defined in https://www.opm.gov/policy-data-oversights/classification-qualifications/general-schedule-qualification-standards/0800/files/all-professional-engineering-positions-800.pdf
OR
For the 1301 series this position has a Basic Requirement:

Basic Requirements: Degree: Physical Science, Engineering, or Mathematics that included 24 semester hours in physical science and/or related engineering science such a mechanics, dynamics, properties of materials, and electronics. OR Combination of education and experience as defined in https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/1300/general-physical-science-series-1301/
OR
For the 1501 series this position has a Basic Requirement:

Basic Requirements: Degree Mathematics, Statistics, or Actuarial Science. The degree must be in a major field of study (at least at the baccalaureate level) that is appropriate for the position. OR Combination of education and experience as defined in https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/1500/general-mathematics-and-statistics-series-1501star/

*NOTE: Failure to provide transcripts will result in you being rated ineligible for this position.

The experience described in your resume will be evaluated and screened from the Office of Personnel Management's (OPMs) basic qualifications requirements. See: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0800/files/all-professional-engineering-positions-0800.pdf, https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/1300/general-physical-science-series-1301/ , https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/1500/general-mathematics-and-statistics-series-1501star/ for OPM qualification standards, competencies and specialized experience needed to perform the duties of the position as described in the MAJOR DUTIES and QUALIFICATIONS sections of this announcement by 02/23/2021

Applicant must have directly applicable experience that demonstrates the possession of the knowledge, skills, abilities and competencies necessary for immediate success in the position. Qualifying experience may have been acquired in any public or private sector job, but will clearly demonstrate past experience in the application of the particular competencies/knowledge, skills, and abilities necessary to successfully perform the duties of the position. Such experience is typically in or directly related to the work of the position to be filled. Experience must be reflected in your resume.

Specialized experience required for this position is:
  • Understanding of the principles, concepts, and methodologies of scientific and engineering disciplines such as knowledge of engineering, mathematics, physics, physical sciences statistics, operations research, and computer science to perform assigned duties and responsibilities.
  • Proficient in system engineering, project management, and acquisition management.
  • Ability to plan, and organize research, production and support of subsystems or equipment, and integrate a variety of acquisition functions and personnel in support of the process.
  • Familiar with mission roles, functions, organizational structures, and operations, which govern, interface with and/or influence the ground and space systems acquisition process and integrated life cycle management in support of an organization mission.
  • Establishes interpersonal relationships to work with project/program teams in the implementation of organizational programs.
  • Ability to plan, organize, and manage critical aspects of research, development, production, and support of systems, subsystems or equipment, and to integrate, analyze, and manage a variety of acquisition functions and personnel in support of these processes.
  • Capacity to manage competing priorities, multiple tasks, and work requirements by continuously analyzing available resources against ongoing work.
  • Ability to apply analytic, diagnostic, and qualitative techniques sufficient to produce analytical products (such as test plans and final reports) and the ability to employ methodological approaches to analyze information.
Specifically you will be evaluated on the following competencies:
1. Organizational Awareness
2. System Engineering
3. Contracting and Acquisition
4. Research
5. Critical Thinking
6. Test and Evaluation

This is a Defense Acquisition Work Improvement Act (DAWIA) position. Acquisition Category S (Systems Planning, Research, Development, and Engineering) Level II and Incumbent must meet appropriate certification requirements IAW the DAWIA no later than 24 months after accepting the position. Individual shall maintain, at a minimum 80 Continuous Learning (CL) Points every 24months via the services acquisition management system. DAWIA requirements may be located at the Defense Acquisition University (DAU) website at the following link: http://icataJog.dau.mil/onlinecatalog/CareerLvl.aspx

Education

For the 801 series this position has a Basic Requirement:
Basic Requirements
: Degree: Engineering. OR Combination of education and experience as defined in https://www.opm.gov/policy-data-oversights/classification-qualifications/general-schedule-qualification-standards/0800/files/all-professional-engineering-positions-800.pdf
OR
For the 1301 series this position has a Basic Requirement:

Basic Requirements: Degree: Physical Science, Engineering, or Mathematics that included 24 semester hours in physical science and/or related engineering science such a mechanics, dynamics, properties of materials, and electronics. OR Combination of education and experience as defined in https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/1300/general-physical-science-series-1301/
OR
For the 1501 series this position has a Basic Requirement:

Basic Requirements: Degree Mathematics, Statistics, or Actuarial Science. The degree must be in a major field of study (at least at the baccalaureate level) that is appropriate for the position. OR Combination of education and experience as defined in https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/1500/general-mathematics-and-statistics-series-1501star/
    Substitution of education may not be used in lieu of specialized experience for this grade level. Superior Academic Achievement does not apply to DCIPS positions
Transcripts are REQUIRED--We accept unofficial transcripts, as long as they contain the applicant's name, the name of the school, the date and degree that was AWARDED/CONFERRED , and the list of classes and credits earned. **Failure to provide transcripts will result in you being rated ineligible for this position.

This position is Defense Acquisition Workforce Improvement Act (DAWIA):
  • Individual shall maintain, at a minimum 80 continuous Learning Points every 24 months via the services acquisition management system. DAWIA requirements may be located at the Defense Acquisition University website at the following link: http://icatalog.dau.mil/onlinecatalog/CareerLvl.aspx

Foreign Education: For further information, click on the following link: FOREIGN EDUCATION

For further information, click on the following link:
https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Additional information

This position is a Full Performance level DCIPS position. DCIPS Full Performance level positions include GG-12. The NRO is accepting applications from both current Federal Government employees and non-Federal Government employees for this position. Federal government employees, who are currently at a GS/GG-12 or equivalent may ONLY apply for a lateral reassignment at their current grade level, and step.

**Federal applicants who exceed the advertised grade may voluntarily request acceptance at the lower grade IAW DoDI 1400.25 Volume 2006.

VETERANS PREFERENCE CURRENT OR FORMER FEDERAL
In accordance with DoD Instructions 1400.25 Volume 2005, veterans preference is not required to be applied when considering candidates with prior Federal competitive or excepted service who have completed a probationary or trial period and have not been separated for cause. Therefore, veterans preference will not be applied to applicants with current federal service, or former federal civilian service meeting the above criteria.


Re-employed Annuitant: This position does not meet criteria for re-employed annuitant. The DoD criteria for hiring Re-employed Annuitants can be found at: http://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf

All current civilian Federal employees must submit a copy of your latest SF50 (Notification of Personnel Action) showing your tenure, grade and step, salary, and type of position occupied (i.e., Excepted or Competitive); or similar Notification of Personnel Action documentation, i.e., Transcript of Service, Form 1150, etc.

Interagency Career Transition Assistance Programs: This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria; 2) be rated well-qualified for the position; Well qualified is defined as possessing the type and quality of experience that exceeds the positions minimum qualifications. and 3) submit the appropriate documentation to support your ICTAP eligibility. For more information:
https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/

Other Notes:
  • Applicants selected from this announcement may be required to serve a two-year trial period.
  • If selected, Federal employees currently serving in the competitive service must acknowledge that they will voluntarily leave the competitive service by accepting an offer of employment for a DCIPS excepted service positions.
  • If selected, NON-DCIPS candidates must acknowledge in writing that the position they have been selected for is in the excepted service and covered by DCIPS.
  • Selection under this appointment authority does not confer civil service competitive status.
  • All applicants must meet qualifications and eligibility criteria by the closing date of the announcement.
  • This is not a Delegating Examining announcement.
  • This is a DCIPS excepted service announcement.


How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the knowledge, skills and abilities required of this position. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, your score can and will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your rating.

Background checks and security clearance

Security clearance
Top Secret

Drug test required
Yes

Position sensitivity and risk
Critical-Sensitive (CS)/High Risk

Trust determination process
National security

Required Documents

The documents you are required to submit vary based on the authority you are using to apply (i.e., applying as a veteran, applying as a current permanent Federal employee, applying as a reinstatement, etc).

Your complete application includes your COMPLETE resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

The following documents are REQUIRED
1. Your resume:
  • Your resume may be submitted in any format. It must include your name and contact information and support the specialized experience described in this announcement.
  • For qualifications determinations your resume must contain the dates of employment (i.e.,Month/Year to present").
  • For additional information see: What to include in your resume.
2. Transcripts
  • This position has a degree or education requirement so you are required to submit a copy of your transcript.
  • College transcript(s), required. We accept unofficial transcripts, as long as they contain
  • the applicant's name, the name of the school, the date and degree that was AWARDED/CONFERRED , and the list of classes and credits earned.
  • Failure to provide transcripts will result in you being rated ineligible for this position.
3. Veteran's Documents
  • DD214 showing character of service, SF-15 Form and VA letter showing final percentage, or certification of expected discharge or release from active duty.
  • In accordance with DoD Instructions 1400.25 Volume 2005, veterans preference is not required to be applied when considering candidates with prior Federal competitive or excepted service who have completed a probationary or trial period and have not been separated for cause. Therefore, veterans preference will not be applied to applicants with current federal service, or former federal civilian service meeting the above criteria.

4. SF50
  • If applicable, all current Federal employees must submit a copy of your latest SF50 (Notification of Personnel Action) showing your tenure, grade and step, and type of position occupied (i.e., Excepted or Competitive); or similar Notification of Personnel Action documentation, i.e., Transcript of Service, Form 1150, etc. Failure to provide latest SF50 will result in you being rated ineligible for this position.
PLEASE REVIEW THE BELOW LINK FOR OTHER SUPPORTING DOCUMENTS needed for proof of eligibility:
https://www.dla.mil/Portals/104/Documents/Careers/downloads/FourthEstateRequiredSupportingDocumentation%2011-16-2020.pdf?ver=Lgkkn1HW9a8is7V2lyCS2Q%3d%3d

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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