Training and Technical Assistance Manager
BLH Technologies, Inc. (BLH) is an award-winning company specializing in communications, information technology, training and technical assistance (TTA), and safety monitoring solutions for Federal and commercial clients. BLH seeks an experienced Training and Technical Assistance (TTA) Manager to lead and coordinate onsite and remote TTA to support Federal social and human services programs for children and families. Candidates must have a demonstrated track record developing and delivering TTA interventions, managing budgets, and overseeing production and development of deliverables identified under Federal contracts.
The TTA Manager will work virtually following CDC guidelines during the COVID-19 pandemic, but eventually the successful candidate will work out of BLH’s headquarters office in Rockville, Maryland. This position will require work-related travel and reports to the Project Director.
Major Duties and Responsibilities
- Assess, identify, and evaluate TTA needs, goals, approaches, and associated outcomes for diverse organizations.
- Oversee multiple tasks and deliverables achieving high performance contract management.
- Create, manage, and implement a wide variety of TTA products and services that support stakeholders, state agencies, grantees, and program administration.
- Oversee quality control measures that promote excellence and high customer satisfaction.
- Manage budgets to reduce risks and cost overruns ensuring accurate and responsible fiscal management and reporting.
- Oversee subcontractors, consultants, and staff while engaging in a positive, creative, and results-driven team culture.
- Assist in providing direction for building TTA capacity within BLH.
- Master’s Degree in a related discipline is required.
- Minimum 8 years of relevant experience as a manager and TTA expert.
- Federal contracting experience, including as a project/program manager.
- Knowledge of social and human services programs for children, families, and underserved communities.
- Temporary Assistance for Needy Families (TANF) and/or Workforce Innovation and Opportunity Act knowledge is highly preferred.
- Experience working with the Administration for Children and Families or Office of Family Assistance is a definite plus.
- Experience in coaching and program facilitation.
- Excellent verbal, written, and presentation skills.
- Advanced proficiency with Microsoft Office (Outlook, Word, Excel, and PowerPoint).
- Strong research, planning, analytical, and problem-solving skills.
- Ability to work in a fast-paced, team environment.
- Ability to travel to supervise TTA events.