Supervisory Program Manager

Employer
USAJobs
Location
Washington, D.C
Posted
Jan 26, 2021
Closes
Jan 28, 2021
Hours
Full Time
Duties

Summary

This position is in the Medical Disability Examination Office (MDEO). The Chief, Operations, is directly responsible for management of MDEO operations team directly responsible for program assessment, management, coordination. Ensures the operational requirements are met by the MDEO contractors in compliance with the Performance Work Statement (PWS) and provides MDEO leadership with situational awareness to optimize operating and business activities.
Learn more about this agency

Responsibilities

Major Duties
  • The incumbent has responsibility for leading the operations team who monitors and evaluates performance of MDE contract exam providers to ensure compliance with the PWS.
  • Working with VA/VBA contracting office and MDE contract team, recommends and develops contract modifications to improve operational efficiency ensuring Service members and Veterans receive high quality and timely services.
  • Serves as a key advisor to the Assistant Director and/or Deputy Executive Director, MDE on program policies, procedures, and contract effectiveness.
  • Supports collaboration between VHA and VBA medical disability program in development and implementation of program efficiency and improvements.
  • Coordinates exam volume, incentives and reallocation of disability exams with the MDE contract team, VA/VBA contracting office(s), Veterans Health Administration, Office of Field Operations, district and regional offices.
  • Responsible for the development, accuracy and timely submission of monthly, quarterly and end-of-year contractor performance evaluation reports which are used for performance incentives; and provides performance input to MDE contracting team for inclusion in CPARS.
  • Using evidenced-based decision making, presents analyses and recommendations verbally, in writing, and graphically to team members and VA/VBA leadership and external partners on a routine basis.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Plans and assigns work, sets priorities, advises employees on program goals and objectives, and makes decisions on work problems presented by subordinate employees.
  • Assuring timely accomplishment of the assigned tasks by keeping in touch with the status and progress of work and adjusting in accordance with established priorities. Checking on work in progress and reviewing completed work to see that supervisor's instructions on work sequences, procedures, methods and deadlines have been met.
  • Provides strategic direction and support for team which are aligned with agency mission; exercise sound and proactive performance management and professional development of staff to include mentoring.
  • Regularly advising supervisor and/or senior management officials on complex, sensitive, controversial and highly sensitive issues which may impact or shape the future direction of MDE program.
  • Developing concise, accurate responses to Congressional, White House or other inquiries in area of responsibility.
  • Oversight of developing, testing, monitoring and documentation of effective internal controls for risk mitigation to ensure desired outcomes.
  • Work Schedule: 8:00 a.m. to 4:30 p.m.
    Compressed/Flexible: May be Available
    Telework: May be Available
    Virtual: This is not a virtual position.
    Position Description/PD#:Supervisory Program Manager/PD38979
    Relocation/Recruitment Incentives: Authorized
    Financial Disclosure Report: Not required

    Travel Required

    Occasional travel - You may be expected to travel for this position.

    Supervisory status
    Yes

    Promotion Potential
    None

    Requirements

    Conditions of Employment

    • You must be a U.S. Citizen to apply for this job
    • Selective Service Registration is required for males born after 12/31/1959
    • You may be required to serve a probationary period
    • Subject to background/security investigation
    • Selected applicants will be required to complete an online onboarding process


    Qualifications

    To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/27/2021.

    Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-14 position you must have served 52 weeks at the GS-13. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. To support your claim of time in grade, you must submit your most recent appointment, promotion, or within grade increase SF-50 (not an award or general adjustment SF-50). Some applicants may have to submit more than one SF-50 to demonstrate their eligibility. See the required documents section for more information.

    You may qualify based on your experience as described below:
    • Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-13 in the normal line of progression for the occupation in the organization. Specialized Experience is experience that has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position(s), and that is typically IN OR RELATED TO the work of the position to be filled. The applicant must document knowledge of program management pertaining to planning, development and execution of worldwide program and be able to prepare various documents including program justifications.

    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

    Physical Requirements: Work is sedentary, although some slight physical effort may be required.

    For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/ .

    Education

    There is no educational substitution at this grade level.

    Additional information

    VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

    Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ .

    Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

    It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

    This job opportunity announcement may be used to fill additional vacancies.

    For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

    If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application .

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

    You will be rated on the following Competencies for this position:
  • Coordinates exam volume, incentives and reallocation of disability exams with the MDE contract team, VA/VBA contracting office(s), Veterans Health Administration, Office of Field Operations, district and regional offices.
  • Responsible for the development, accuracy and timely submission of monthly, quarterly and end-of-year contractor performance evaluation reports which are used for performance incentives; and provides performance input to MDE contracting team for inclusion in CPARS.
  • The incumbent has responsibility for leading the operations team who monitors and evaluates performance of MDE contract exam providers to ensure compliance with the PWS.
  • Ability to lead and supervise; managing all activities and a wide variety of administrative and high-level analytical duties while continually improving organizational effectiveness.

  • Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

    Background checks and security clearance

    Security clearance
    Not Required

    Drug test required
    No

    Position sensitivity and risk
    Critical-Sensitive (CS)/High Risk

    Trust determination process
    Suitability/Fitness

    Required Documents

    To apply for this position, you must provide a complete Application Package which includes:
    • Resume
    • SF-50/ Notification of Personnel Action


    The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.
    • Cover Letter
    • Resume
    • Separation Notice (RIF)
    • SF-50/ Notification of Personnel Action


    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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