FREDERICK MD $70,000.00 Immediate Opening. This is a customer interfacing role (Video Demos, ZOOM, Teams, Phone ETC) Position Objective: Support the continued relationships between the company and its customer through providing technical problem-solving knowledge to facilitate solutions. Essential Functions of the Job (listed in order of importance): * Serves customers by identifying their needs for products, equipment, and services. * Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and others in a position to understand service requirements. * Provides product, service, or equipment technical and engineering information by answering questions and requests. * Identifies and establishes new accounts by sourcing potential customers and planning and organizing a sales call schedule. * Prepares cost estimates by studying all related customer documents, consulting with engineers, and other professional personnel. * Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements. * Submits orders by conferring with technical support staff and costing engineering changes. * Supports the development of customer's staff by providing technical information and training as needed. * Complies with federal, state, and local legal requirements by studying existing and new legislation and anticipating future legislation as it applies to the role, responsibilities, company, and product. * Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends. * Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies. * Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed, recommending options and courses of action, and implementing directives. * Contributes to team effort by accomplishing related results as needed. Skills and Experience Required to Perform the Duties of the Job: * Ability to work in a fast-paced environment and adapt to frequent assignment changes Bachelor's Degree in engineering discipline (mechanical preferred) * 2-5 years' experience in a sales engineer, customer-facing role * Equivalent combination of education and experience will be considered * Strong conversational and persuasive skills required to find win-win solutions * Knowledge of and ability to apply engineering methodologies to problems through to resolution. * Ability to engage customer directly in a technical manner to gain confidence and trust in the relationship. * Ability to take limited information (technical or otherwise) and develop out of the box solutions to meet customer expectations * Working knowledge of Microsoft Office products including Outlook, Excel and Word and ability to apply knowledge day to day * Working knowledge of ERP and CRM systems and ability to apply * Ability to interact with all level of the organization including sales and manufacturing to complete tasks * Ability to read and interpret drawings, reports, other documentation to meet position objectives, ie blueprints, bill of materials, routers, etc. * Ability to interact with others both verbally and in writing to meet the position objective * Ability to apply common sense and logic in the resolution of problems * Demonstrated history of consistently delivering on expectations for customer satisfaction Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please The Company will consider qualified applicants with arrest and conviction records