Skip to main content

This job has expired

Bus Operations Specialist

Employer
Washington Metropolitan Area Transit Authority
Location
Washington D.C
Closing date
Jan 29, 2021

View more

Industry
Delivery and Transportation
Function
Operations / Logistics
Hours
Full Time
Career Level
Experienced (Non-Manager)
Send job

Job Details

Minimum Qualifications

Education
  • Bachelor's degree of Transportation, Logistics, Business Management, Urban Planning, or a related field
    • In lieu of a Bachelor's degree, a high school diploma or general equivalency diploma (G.E.D) and four (4) years of experience in bus operations planning, scheduling or bus service operations

Experience
  • A minimum of five (5) years of experience in bus operations planning, scheduling or bus service operations

Certification/Licensure
  • N/A

Preferred
  • Education
    • Master's degree in City Planning, Public Administration, or related field
  • Certification
    • American Institute of Certified Planners (AICP) Certification

Medical Group

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Mission Essential Designation:
  • In accordance with the Washington Metropolitan Area Transit Authority's Continuity of Operations Plan (COOP) this job has been identified as critical to mission essential functions. Incumbents in this role may be required to report to or continue to work in the event of authorized office closings or service suspensions due to severe weather, natural disaster, fire, operational emergencies or related events.

Summary

The Bus Operations Specialist develops operating plans for Metrobus service to include bus route network design, service frequency, bus stop placement, bus shuttle service to replace Metrorail, and other operating details. The incumbent further analyzes and evaluates proposals to modify bus routes and bus service levels to increase productivity, improve safety, and address other operational concerns. In addition, the Bus Operations Specialist is accountable for bus service operations planning and has lead responsibility for the development, monitoring and evaluation of the bus service in one or more jurisdictions (DC, MD and VA)

Essential Functions
  • Prepares bus service plans for service changes including both temporary and long-term changes. Provides specific details to bus service operations staff regarding execution of the bus operations and/or service plans.
  • Develops recommendations for improving the efficiency and effectiveness of bus service as well as provisions for temporary service adjustments, including headway specifications and route restructuring based on analysis of ridership data, public input, input from operations staff and field observations.
  • Coordinates with jurisdictional staff, civic associations, customers, real estate developers, employers and consultants regarding Metrobus service adjustments and concerns.
  • Works with the Department of Bus Services (BUSV) to resolve operations problems and safety concerns involving bus service, to ensure continuous safe and efficient services.
  • Prepares bus service adjustment descriptions, analysis and justifications for internal staff as well as public hearing dockets and reports.
  • Works with the Offices of Customer Service, Communications, Marketing, and External Relations to inform the public about bus service adjustment proposals and both long-term and temporary bus service changes.
  • Prepares maps and information to support bus service plans for service changes including both temporary and long-term changes.
  • Prepares maps and information to support public outreach, as well as assist with public outreach activities for both long-term and temporary bus service changes.
  • Maintains bus planning files online to ensure that upcoming and current information is available for the Department of Bus Services on service plans, route descriptions, temporary service plans, and safety reviews.
  • Tracks operational problems and safety concerns raised by the Department of Bus Services. Analyzes and prepares supporting documentation to help resolve concerns.

The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Skills and/or behavioral assessment
  • Personal interview
  • Verification of education and experience (including certifications and licenses)
  • Criminal Background Check (a criminal conviction is not an automatic bar to employment)
  • Medical examination including a drug and alcohol screening (for safety sensitive positions)
  • Review of a current motor vehicle report

Closing

WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.

Company

The Washington Metropolitan Area Transit Authority operates the second largest rail transit system and the fifth largest bus network in the United States. Safe, clean and reliable, "America's Transit System" transports more than a third of the federal government to work and millions of tourists to the landmarks in the Nation's Capital.

Metro has earned a worldwide reputation for security and architectural beauty. WMATA is clearly the employer of choice for over 10,000 area residents. The Authority was created in 1967 by an interstate compact to plan, develop, build, finance and operate a balanced regional transportation system in the National Capital area. Construction of the Metrorail system began in 1969. Four area bus systems were acquired in 1973. The first phase of Metrorail began operation in 1976. The final leg of the original 103-mile rail network was completed in early 2001. Metrorail now operates 83 stations. One line extension and three new stations are now under construction.

Metrorail and Metrobus serve a population of 3.4 million within a 1,500-square-mile area. The transit zone consists of the District of Columbia, the suburban Maryland counties of Montgomery and Prince George's and the Northern Virginia counties of Arlington, Fairfax and Loudoun and the cities of Alexandria, Fairfax and Falls Church. Overall, about 40 percent of the region's residents commute to work on Metro.

Metro and the federal government are partners in transportation. Half of the 83 Metrorail stations serve federal facilities and 36 percent of the local federal workforce uses Metro. We are committed to being an integral part of the Washington metropolitan area by ensuring the best in safe, reliable, cost-effective and responsive transit services, by promoting regional mobility and by contributing toward the social, economic and environmental well-being of our community. Employees are Metro.; We are committed to providing a working environment that fosters a high standard of performance, recognition for contributions and innovations, mutual respect and a healthy quality of life.

We are committed to developing ourselves through technology, training and education. We recognize our diversity as a source of strength that enables us to attain individual and Authority goals. In addition to competitive salaries, Metro employees enjoy a number of attractive benefits. These benefits include paid time off in the form of vacations, holidays and sick leave; medical, dental, life insurances as well as long term disability. Retirement is planned for through a defined contribution plan and a deferred compensation plan. Alternative work schedules, teleworking and free transportation on Metrorail and Metrobus make for an great benefits package for WMATA employees.Jump to our website to apply online for current openings and save the link for future vacancies as they occur.http://content.wmata.com/jobs/employment_opportunities.cfm

 

 

Company info
Website
Location
600 Fifth St. NW
 Washington
DC
20001
US
Send job

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert