Duties

Summary

This position is located in the Chief Information Officer Organization, DIT, End User Computing Section, Federal Deposit Corporation and responsible for managing and maintaining the full life-cycle services for FDIC's endpoint services, which includes centralized configuration, management, and security, for mobile, desktop, and virtual desktop environments.

Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement.

Learn more about this agency

Responsibilities

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Performs detailed technical analysis of computer hardware and software and recommends selection of those items most suited to the Corporation's information processing requirements.

Evaluates established methods and procedures and prepares recommendations for new or enhanced approaches to delivering IT services.

Designs, develops, and manages systems that meet current and future business requirements and apply and extend, enhance, or optimize the existing architecture.

Establishes and maintains secure baseline configurations and security controls to end user computing solutions. As the subject matter expert for end user computing, responds to internal compliance, OIG, and GAO audit inquiries, develops mitigation strategies for identified vulnerabilities, and directs the remediation activities in a timely manner.

Troubleshoots problems and diagnoses system failures to isolate source of problems in equipment, system software, and applications programs.

Ensures the integration of IT programs and services; and develop solutions to integration/interoperability issues.

Travel Required

Occasional travel - May require occasional overnight travel.

Supervisory status
No

Promotion Potential
13

Requirements

Conditions of Employment

Registration with the Selective Service.

U.S. Citizenship is required.

Employment Conditions.

Completion of Financial Disclosure may be required.

Qualifications

Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here .

You must have Information Technology (IT)-related experience which demonstrates proficiency in each of the following competencies:

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

In addition to the competencies listed above, applicants must meet the specialized experience for this position.

For the CG-12: Applicant must have completed at least one year of specialized experience equivalent to at least the CG-11 grade level or above in the Federal service. Specialized experience is defined as experience assisting in the management and monitoring the full life-cycle services for FDIC's endpoint services, which includes centralized configuration, management, and security, for mobile, desktop, and virtual desktop environments.

For the CG-13: Applicant must have completed at least one year of specialized experience equivalent to at least the CG-12 grade level or above in the Federal service. Specialized experience is defined as experience managing and monitoring the full life-cycle services for FDIC's endpoint services, which includes centralized configuration, management, and security, for mobile, desktop, and virtual desktop environments.; and assessing needs.

Applicants eligible for ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 80 or higher in the online assessment to be determined "well qualified" for this position. For more information, click here

Education

There is no substitution of education for the experience for this position.

Additional information

The FDIC will utilize Direct Hire Authority to fill future vacancies in a variety of Cyber and Information Security (INFOSEC) occupations. Applications MAY BE periodically referred to Hiring Officials both during the open period and for up to 90 days after the closing date of the vacancy.

If selected, you may be required to serve a probationary period.

To read about your rights and responsibilities as an applicant for Federal employment, click here .

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

"This is a Direct-Hire Public Notice. Applications will be accepted for the location identified in the public notice. Veteran's preference and traditional rating and ranking of applicants DO NOT apply to positions filled under this public notice. All complete applications (transcripts must be included) will be verified for eligibility requirements and will be submitted to the hiring official upon request.

https://www.opm.gov/policy-data-oversight/hiring-information/direct-hire-authority/#url=Governmentwide-Authority

Upon the submission of your application package to USAJobs.gov, you will receive an automatic reply from OPM informing you that your application has been submitted, received and is being processed. If you provided an email address, you will receive an email message acknowledging the receipt of your application. Your application will remain active through the open period of this Public Notice. You will not receive any additional notifications, and your resume may not be reviewed for qualifications unless a position is requested to be filled by the hiring official. After you submit your application, you will be contacted only if further evaluation or interviews are required or upon your selection."

Your application will be reviewed to determine whether you meet the qualification requirements outlined in this announcement. Therefore, it is imperative that your resume contain sufficiently detailed information upon which to make the qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level. If you are found qualified, you will be referred to the selecting official for further review and consideration.

You do not need to respond separately to these KSAs. Your answers to the online questionnaire and resume will serve as responses to the KSAs.

1. Skill in end user computing technologies, systems, and devices including workstation and mobile devices, operating systems and applications, endpoint security, endpoint management, mobile device management, system configuration management, virtual desktops, and mobile, web, and cloud applications.

2. Ability to communicate in writing.

3. Skill applying emerging technologies and their applications to business processes.

4. Skill applying IT systems security methods and procedures in specialized area.

5. Ability to communicate orally to maintain working relationships with counterparts throughout the Corporation and across organizations to attain established objectives.

6. Knowledge of state-of-the-art software and hardware products and analytical methods in order to perform complex studies to determine needs and to make recommendations.

To preview questions please click here .

Background checks and security clearance

Security clearance
Other

Drug test required
No

Position sensitivity and risk
High Risk (HR)

Trust determination process
Suitability/Fitness

Required Documents

INTERAGENCY TRANSITION ASSISTANCE PROGRAM (ICTAP): If you are a displaced Federal employee eligible for consideration under ICTAP, you must submit proof of eligibility. For more information, click here

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.