Desktop Support Analyst

Robert Half
Arlington, VA
Jan 22, 2021
Jan 25, 2021
Full Time
Description You might be perfect for Robert Half Technology's Desktop Support Technician role if you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. You might be our ideal candidate, if you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst position, which is a full-time opportunity, is located in the Arlington, Virginia, area. Your responsibilities - Hardware repairs with the appropriate vendors - Deliver computer desktop support in accordance with established policies and procedures - Communicate regularly and effectively with ticket submitters - Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals - Solve computer problems, and implement appropriate actionsolutions - Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Create records of daily data communication transactions, issues and remedial actions taken or installation activities Requirements - Strong familiarity with Comptia A+ - Comprehensive knowledge of Active Directory - Knowledge of Microsoft Office 365 - 3+ years of desktop support or other related experience - Ability to quickly write reports, business correspondence, user instructions, and procedure manuals For immediate consideration, send your resume to Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs. When you work with us, you're working with the best. Robert Half has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms. Questions? Call your local office at All applicants applying for US job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information. 2020 Robert Half Technology. An Equal Opportunity Employer. MFDisabilityVeterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (www.roberthalf.comterms-of-use httpswww.roberthalf.comterms-of-use ).