Senior Project Manager (Opera)

TSR Consulting Services, Inc.
Bethesda, MD
Jan 19, 2021
Jan 25, 2021
Full Time
Geneva Consulting Group, part of TSR, Inc., is a premier National US Staffing company with over 20 years of staffing excellence. TSR is a premier National US Staffing company with over 50 years of staffing excellence. Our client is hiring a Project Manager (Opera) on a Long-Term Contract Basis Location Gaithersburg, MD Summary Education and Experience Required. " 7+ years experience in information technology project management across diverse application areas and technologies. " 4+ years experience in leading project teams and implementing enterprise application packages in distributed environments " Undergraduate degree, equivalent experience, or certification Preferred " Graduate degree. " Project Management Certification. " Demonstrated record of managing internal and external projects from inception to successful implementation. " Solid understanding of current technologies with the ability to develop and deliver projects using leading edge technologies. " Ability to align change management strategies with project. " Skilled in conceptualizing creative solutions, documenting them, and presentingselling them to senior management. " Highly developed oral and written communication skills. " Extremely high level of analytical ability to resolve complex and difficult issues. " Very high level of interpersonal skills to work effectively with others, motivate employees, and elicit work output in a team environment. Ability to work independently with minimal direction from Product Team. CORE WORK ACTIVITIES " Establish and manage Opera 5.6 PMS deployment technical readiness plan o HQ infrastructure, network, connectivity, data-center hosting, security tasks as required o Centrally contracted deployment support vendor onboarding, vendor deployment readiness tasks as required " Identify, establish plan for, and manage dependencies with external products programs related to Opera 5.6 deployment. " Coordinate with Product Team to ensure appropriate deployment-related documentation is delivered, as required o Technical guides o Property HW and SW specifications, and any other property level technical requirements for Product o Installationtraining guides " In conjunction with Continent Deployment Managers, define and operationalize product deploymentcutover process " In conjunction with Continent Deployment Managers , define and operationalize support model during deployment cutover, and during post deployment stabilization period, including o Deployment support model with RACI and stabilization support model with RACI o Deployment stabilization resource requirements across L1, L1.5, L2, L3 teams and staffing model o Define and operationalize deploymentcutover and post deployment product issue tracking, triage for resolution, and escalation process across teams. o Define and operationalize deployment support tool(s) readiness and configuration across teams as required eg SNOW forms, queues, routing rules, issue dashboards, drill-downs etc. eg Remote Access, Monitoring, Logging tools, eg BPA, Splunk o Define and operationalize Software version management model and tools for the deployment phase, if required. " Function as the focal IT POC for managing the deployment phase. o Coordinate across Product, Business, GO and Continent teams as required o Liaison back to Product team o Manage escalations " Facilitate issue prioritization across Continents, provide consolidated deployment reporting and metrics across continents " Lead Deployment Issue Management Process - daily deployment standup, triaging for resolution, prioritizing and executive reporting. " Track and report deployment progress and metrics across Continents Regards, Senior Technical Recruiter