Enterprise Operations Service Delivery Program Manager, Washington, DC Our client is seeking an Enterprise Operations Service Delivery Program Manager in Washington, DC for a Direct Hire opportunity. s, due to Government Requirements. BackgroundClearance Requirements Public Trust Background investigation required. Note Temporarily remote due to COVID-19. Description The SEC ISS program is a comprehensive IT program charged with operating, managing, and advancing the SECrsquos IT infrastructure. This dynamic program team of IT leaders and large and small business partners is seeking bright, energetic and talented individuals to join our client as they bring their innovative IT Service Delivery solutions to SEC. Requirements Bachelorrsquos degree. May be substituted with 6 additional years of related experience. Minimum of 8 years of related management experience with an emphasis on Service Desk and End User Computing programs andor projects, including mission critical programs, IT systems implementation and solution development. Minimum 5 years of proven experience managing a program with at least 50 personnel delivering Enterprise Operations Support Services to at least 6000 end users across multiple locations. Minimum 3 years of experience interfacing and presenting to C-level executives. Excellent communication skills. Strong analytical and problem-solving skills to troubleshoot and resolve issues relevant to business operations. Ability to balance and prioritize work. Self-starter ITILv3 certification PMIrsquos PMP certification preferred. Please Note Only those individuals selected for an interview will be contacted. No calls, inquiries, or Third Party Vendors please. We are an equal opportunity employer (Unable to sponsor H1B Visas). 1000 Referral Bonus - www.aci.com. Since 1988, The ACI Group, a Baltimore-based IT staffing firm, has been committed to hiring the industryrsquos leading professionals, and presenting exciting career opportunities. We have access to varied types of contract, permanent and contract-to-perm positions and offer a choice of employment options including a full benefits package