VMWare Administrator

Alexandria, VA
Jan 15, 2021
Jan 25, 2021
Full Time
Supporting the Most Exciting and Meaningful Missions in the World VMWare Administrator PAE is currently seeking an experienced IT professional to lead a technical support team. The ideal candidate will have excellent problem-solving and communications skills as well as a previous work history of providing tier 3 support in a large enterprise environment. This position requires an individual who possesses a positive attitude, organizational skills, a drive to focus and produce results, and the ability to lead a team to provide an excellent customer experience, while effectively managing customer relationships in a constantly changing and evolving environment. This is a full-time salaried position with compensation to be based on experience and overall strength of the candidate. In addition to receiving a competitive salary and generous health and personal benefits, the IT Engineer will enhance their skill set among a talented and technically accomplished group of colleagues. Primary responsibilities include working on all Vmware products, including building and supporting Esxi servers. Role will including building various virtual environments and supporting those environments Essential Job Roles VMware administrator with strong proficiency in the installation, configuration, and management of Exsi servers. Supporting VMware deployments leveraging VMware architecture which includes administration and management of vSphere v6.5 and above supporting greater than 600 VMWare Virtual Servers Assist the technical support team s high-quality, timely resolution of support requests Actively coordinate and collaborate with team members and customers to understand, propose, and continuously implement service improvements Assist with analysis, planning, testing, and implementation of solutions. Resolve issues escalated from team members, providing guidance and education Responsible for maintaining and sharing knowledge of policies and procedures for hardware, software, and technical services Identifies, analyzes, and resolves system incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk/team requests Communicate effectively (in oral and written form) with a variety of individuals; work well within small and large team environments. Work on a team to provide support to both on-premises and cloud based computing environments. Systems hosted in AWS as well as on VMware infrastructure Support system upgrades and migrations while maintaining up-time to customer services Monitor and provide end-to-end O&M for all on-premises hosting environments Participates in special projects as required Qualifications Bachelors Degree in Computer Science, Engineering or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience. 2+ years of related systems administration experience SECRET and higher clearance. Ability to obtain a Poly. 2+ years of Information Technology experience at an enterprise level in a related role requiring customer service, confidentiality, timeliness, organization, prioritization, troubleshooting, and working independently to successfully achieve results. Team leadership role within time period. Skills, Knowledge, And Technical Ability Requirements Strong Experience with VMware products. Experience with designing a VMware virtual desktop solution, to include application deployment and profile management Experience with VRealize and session management troubleshooting Experience with Vsphere 6.5 and greater PAE is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. EEO is the Law Poster EEO is the Law Poster Supplement