Chief Human Capital Officer

District of Columbia, D.C
Jan 22, 2021
Jan 31, 2021
Executive, Chief
Full Time


The Department of Housing and Urban Development is the nation's housing agency committed to strengthening the Nation's housing market to bolster the economy and protect consumers; meet the need for quality affordable rental homes; utilize housing as a platform for improving quality of life; and build inclusive and sustainable communities free from discrimination.

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This position is located in the Office of the Chief Human Capital Officer (OCHCO). The OCHCO is responsible for developing and implementing policies and procedures associated with human capital management of the Department. The Chief Human Capital Officer (CHCO) also advises the Assistant Secretary for Administration and senior management on all human resource matters as well as setting the workforce development strategy for the agency.

The Chief Human Capital Officer (CHCO) oversees all of the Department's human resources programs and activities, ensuring the recruitment, training, development, and retention of a diverse and highly qualified workforce across all of the Department's offices and programs. Provides direction, leadership, vision, and strategic planning to advance the Department's mission using creative value-added human resources (HR) programs, laws, policies, and regulations. Advises executive-level officials regarding complex HR management issues, including matters related to policies and long-range plans for the following human resources programs: staffing and recruitment, labor and employee relations, performance management, awards, workforce planning and analysis, executive services, classification, compensation and benefits, policy and internal controls, reasonable accommodation and payroll and personnel systems.
    • Oversees the delivery of a wide range of personnel services to a diverse workforce, ensuring that the human resources needs of the Department's workforce are met through professional and quality customer service.
    • Directs the recommendation and formulation of policies and standard operating procedures, as well as the development of practical and innovative solutions to HR problems to advance and support the agency's mission and strategic vision. This includes directing a process of organizational development that addresses issues such as succession planning, workforce planning, key employee retention, organization design, workflow efficiency, and change management.Leads, manages, and executes through subordinate managerial, supervisory, technical, administrative, and contract personnel, the effective and efficient delivery of the full range of HR programs, products, and services to a workforce of more than 7,000 employees nationally. This includes leading human resources practices and objectives that will provide an employee-oriented, high performance culture that emphasizes responsibility, quality, productivity, goal attainment, and the recruitment and ongoing development of a superior workforce.
    • Recommends and negotiates enterprise-wide needs to interpret and align senior management direction and objectives to human capital technical teams to achieve satisfactory outcomes on these needs and ensure integrated service delivery of OCHCO.
    • Responds to Office of Inspector General (OIG) and Office of Management and Budget (OMB) information requests through the Office of the Assistant Secretary for Administration. Provides coordination with OMB, the Office of Personnel Management (OPM), and the Appropriations Committees of Congress. Coordinates human capital management matters with other departments and agencies and represents the Department on such matters, assuring accountability to OPM, OMB, other federal agencies, Congress, and the public.
    • Evaluates the effectiveness of administrative and management programs, directs special studies and analyses to enhance the services of the functional areas of the Office to Departmental clientele, and ensures the implementation of cost effective and feasible solutions.
    • Works closely with Program Office leadership across the enterprise to ensure the OCHCO team is enabling their objectives and working in a highly collaborative fashion, thereby ensuring the OCHCO is meeting all human capital needs across the Department.

Travel Required

Occasional travel - Work related travel may be required.

Supervisory status

Promotion Potential


Conditions of Employment

  • Must be a US Citizen.
  • Must be able to obtain and maintain a national security clearance.
  • A one-year probationary period is required, if not previously completed.
  • Must meet Mandatory Technical Qualifications (MTQs).
  • Will be required to submit a Public Financial Disclosure Report, SF-278.
  • Must meet Executive Core Qualifications (ECQs).



Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last five (5) years, a political Schedule A, Schedule C, Noncareer SES or Presidential Appointee employee in the Executive Branch, you must disclose this information on your resume and to the Human Resources Office.

As a basic requirement for entry into the SES, applicants must provide evidence of progressively responsible executive leadership and supervisory experience that is indicative of senior executive level managerial capability. This experience should be sufficiently broad in scope and at a major management level in a large or complex organization. The ideal candidate will have experience supervising many employees through subordinate supervisors and have experience hiring, developing, and evaluating employees. Typically, experience of this nature is at the GS-15 or equivalent level in the federal service or its equivalent in the private sector.

To meet the minimum qualifications for the position, you must show that you possess the five (5) Executive Core Qualifications (ECQs) and Mandatory Technical Qualification (MTQs) listed below. We recommend that your resume and ECQ responses are clear, concise, and emphasize your level of responsibilities, the scope and complexity of programs managed, and your program accomplishments, including the results of your actions.

Failure to meet the basic qualification requirement, executive and technical qualifications automatically disqualifies an applicant.

**Noncompetitive status - If you are a current or reinstatement eligible Career SES or a graduate of an Office of Personnel Management (OPM) approved SES Candidate Development Program (SES CDP) and your ECQs have been certified by OPM's Qualifications Review Board (QRB), you are not required to address the ECQs. You must address the mandatory technical qualifications (MTQs) and include with your application a copy of your most recent SF-50, Notification of Personnel Action, documenting your SES Career Appointment. SES CDP graduates must include a copy of their OPM SES CDP graduation certificate or other proof that your ECQs have been OPM QRB certified. **

The application process used to recruit for this position the TRADITIONAL METHOD.


All applicants must submit a written narrative addressing each ECQ, not to exceed two (2) pages per ECQ for a total of no more than 10 pages. If your ECQs exceed 10 pages per ECQ, your application will be disqualified and you will no longer be considered.

OPM has identified five ECQs. The ECQs were designed to assess executive experience and potential - not technical expertise. They measure whether an individual has the broad executive skills needed to succeed in a variety of SES positions - not whether they are the most superior candidates for a position. Successful competence in the SES requires competence in each ECQ. Candidates must demonstrate executive experience in all five (5) ECQs.

Applicants should address each ECQ using the Challenge, Context, Action and Results (C-C-A-R) model when preparing written ECQ narratives. Refer to OPM's Guide to SES Qualifications for examples.

NOTE: Your responses to the five ECQs must describe the context and the results of your achievements in lay terminology, free of jargon and excessive reliance on acronyms.

ECQ 1 - LEADING CHANGE - This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment . (Leadership Competencies: Creativity and Innovation, External Awareness, Flexibility, Strategic Thinking, and Vision).
ECQ 2 - LEADING PEOPLE - This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. (Leadership Competencies: Conflict Management, Leveraging Diversity, Developing Others and Team Building).
ECQ 3 - RESULTS DRIVEN - This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. (Leadership Competencies: Accountability, Customer Service, Decisiveness, Entrepreneurship, Problem Solving and Technical Credibility).
ECQ 4 - BUSINESS ACUMEN - This core qualification involves the ability to manage human, financial, and information resources strategically. (Leadership competencies: Financial Management, Human Capital Management and Technology Management).
ECQ 5 - BUILDING COALITIONS - This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and Local governments, nonprofit and private-sector organizations, foreign governments, or international organizations to achieve common goals. (Leadership Competencies: Partnering, Political Savvy and Influencing/Negotiating).

Detailed information on the Executive Core Qualifications is available at Senior Executive Service Executive Core Qualifications .


All applicants must submit a written narrative addressing each MTQ separately, not to exceed one (1) page per MTQ. Anything more than one (1) page per MTQ WILL NOT be considered. Failure to adhere to the one (1) page per MTQ limit will be disqualified and no longer in consideration.

In addition to the ECQs, applicants must demonstrate possession of the following technical qualifications You must fully address each MTQ to be rated for further consideration.
  • Experience leading an agency-level HC management program, including designing, developing and implementing the full scope of HC programs. Skill in communicating with all levels of management (e.g., interpersonal skills, approachability, effective listening skills, appropriate use of style and language for the audience).
  • Demonstrated strong leadership skills, high level of technical expertise, and wide practical experience in management or administration of a comprehensive, agency-level, civilian human resources management program: including forecasting Agency manpower requirements and translating into sound recruitment and hiring strategies and training pipeline leading to a highly-qualified, professional, workforce; position management and classification; internal controls and policy development and implementation; strategic workforce planning and analytics; and payroll operations and maintenance.
  • Experience leading an organization to improve administrative operations using business process modernization, setting priorities for current and future initiatives, allocating resources, and providing oversight of various complex and sensitive programs. Experience in leveraging data to improve performance and generate results.
  • Experience briefing senior leaders in complex technical and procedural concepts through multiple means including: Analyzing, interpreting, and translating complex and technical ideas and issues into easily understood, clear and concise statements; Developing visual representations that distill complex ideas and processes; Developing senior level briefings given aggressive timelines; Compiling and managing the development of high visibility technical papers and briefings.

  • Education

    Additional information


    The U.S. Department of Housing and Urban Development strives to ensure that the public perceives HUD as a fair and equitable agency that administers its programs in an objective and impartial manner. As such, HUD is committed to its government ethics program, which advises employees on applicable ethics laws and regulations designed to protect the agency against real and apparent conflicts of interest. As a federal employee, you will be subject to the Standards of Ethical Conduct and the U.S. criminal conflict of interest statutes. As a HUD employee, you will also be subject to the HUD Supplemental Ethics Regulations which restrict the extent to which a HUD employee can engage in certain activities and hold certain investments. Depending on your position, you may also be required to file a public or confidential financial disclosure report. Upon your new appointment, you will receive guidance regarding your ethics obligations. You will also be required to attend a mandatory ethics training within 3 months of appointment.

    HUD employees are prohibited under Section 7501.104, 5 Code of Federal Regulations from directly or indirectly owning, acquiring, or receiving:
    • Federal Housing Authority debentures or certificate of claim;
    • Financial interest in a project, including any single-family dwelling or unit subsidized by HUD, or which is subject to a note or mortgage insured by HUD;
    • Section 8 subsidies to or on behalf of a tenant of property you, your spouse, or a dependent child owns.

    The following are exceptions to the Section 8 prohibition:
    • The employee, or the employee's spouse or minor child acquires, without specific intent as through inheritance, a property in which a tenant receiving such a subsidy already resides;
    • The tenant receiving such a subsidy lived in the rental property before the employee worked for the Department;
    • The tenant receiving such a subsidy is a parent, child, grandchild, or sibling of the employee;
    • The employee's, or the employee's spouse or minor child's, rental property has an incumbent tenant who has not previously received such a subsidy and becomes the beneficiary thereof; or
    • The location of the rental property is in a Presidentially declared emergency or natural disaster area and the employee receives prior written approval from an agency designee.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    Applicants will be evaluated against the Mandatory Technical Qualifications (MTQs) and Executive Core Qualifications (ECQs). As a supplement to your application, please provide examples of relevant experience, training, and personal achievements, which address each of the ECQs and MTQs. The examples should be clear and concise and show levels of accomplishment and degree of responsibility. FAILURE TO FULLY ADDRESS THE REQUIRED QUALIFICATIONS (MTQs and ECQs if applicable) WILL RESULT IN YOUR APPLICATION BEING DISQUALIFIED.

    To preview questions please click here .

    Background checks and security clearance

    Security clearance
    Not Required

    Drug test required

    Required Documents

    Your application package must include your:

    1. Resume: In addition to your written statements fully addressing the Mandatory Technical Qualifications (MTQs), Executive Core Qualifications (ECQs), and other qualifications as applicable, submit a resume to describe your qualifications. It should include: full name, mailing address, and day and evening telephone numbers and email addresses. Educational information, including the name, city and state of the colleges or universities you attended, as well as the type and year of any degrees received. Information about your paid and non-paid work experience related to the position including:
    • Job title (including series and grade, if Federal job)
    • Duties and accomplishments
    • Employer's name and address
    • Supervisor's name and telephone number (indicate if we may contact your current supervisor)
    • Starting and ending dates of employment (month/year)
    • Hours per week
    • Annual salary
    • Information about honors, awards, and special accomplishments
    • Country of citizenship

    2. Reinstatement Eligibles: Include a copy of the Standard Form 50 (Notification of Personnel Action) documenting career appointment to the SES.

    3. OPM-Certified SES Candidate Development Program graduates: Provide proof of OPM Qualifications Review Board certification.

    4. Written statements fully addressing each of the Mandatory Technical Qualifications (MTQs).

    5. Written statements fully addressing each of the Executive Core Qualifications (ECQs). Current or former Career SES employees, or OPM/QRB Candidate Development Program (CDP) candidates whose ECQs have been certified through OPM/QRB are not required to address the ECQs, but MUST address the MTQs.

    Veterans Preference does not apply to the SES.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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