Management Analyst

Washington, D.C
Jan 22, 2021
Jan 28, 2021
Full Time


The Civil Rights Division is a key component of the Department of Justice and fulfills a critical mission in upholding the civil and constitutional rights of all individuals, including some of the most vulnerable members of our society.
This position is located in the Civil Rights Division, Disability Rights Section . The selectee will perform and present data-driven reviews that support decision-making regarding mission activities, using modern analytics platforms.
Learn more about this agency


Duties include, but are not limited to:
  • Identifies and uses various internal and public datasets to guide and develop data-driven decisions and solutions regarding outreach, enforcement, technical assistance, personnel, budget, and organizational effectiveness.
  • Uses analytical, statistical, and programming techniques and tools to collect, analyze, and interpret large or complex internal or external data sets.
  • Prepares presentations, briefing materials, or other communications material to effectively demonstrate analysis and recommendations to internal and external stakeholders, using data, visuals, and narrative.
  • Generates periodic and special reports that interpret and evaluate internal data, including complaint data, technical assistance data, and case data to identify problem areas or trends.
  • Responds to data requests from management and internal or external stakeholders within a short time frame.
  • Creates or identifies a management dashboard that will allow managers to access real-time internal data to make data-driven decisions.
  • Manages a management dashboard; suggests and implements improvements to the dashboard and other internal data management systems.

Travel Required

Not required

Supervisory status

Promotion Potential
None - This position is at the full performance level.


Conditions of Employment

  • Must be a U.S. Citizen or National.
  • You may be required to complete a pre-employment security screening to initiate your background investigation, which includes a drug screening. Continued employment is contingent upon successful completion and adjudication of your investigation.
  • Males born after 12-31-59 must be registered or exempt from Selective Service (see
  • May require completion of one-year probationary period.
  • Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level) by the closing date of this announcement. Only experience and education obtained by the closing date of this announcement will be considered.
  • Current of former federal employees MUST submit your most recent performance evaluation or appraisal, signed, showing your final rating, or statement why the performance appraisal is unavailable.
  • DOJ uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities, by visiting


All qualifications, time-in-grade, and education requirements (if applicable), must be met by the closing date of this announcement and clearly documented in your resume.

Specialized Experience Requirements

In order to be rated as qualified for this position, we must be able to determine that you meet the specialized experience requirement - please be sure to include this information in your resume. To be creditable, this experience must have been equivalent in difficulty and complexity to the next lower grade of the position to be filled.

To qualify at the GS-14 grade level, candidates must have one (1) year of specialized experience equivalent to at least the GS-13 grade level in the Federal service or other pay system. This experience must include: 1) managing databases to ensure data integrity, proper staff training, and successful implementation of improvements to database design or operation; 2) creating or procuring a management dashboard that allows decision-makers to access real-time data to make data-driven decisions; 3) collecting and interpreting large or complex internal or external data sets to identify trends, problems, and opportunities that guide data-driven decisions; 4) preparing presentations, briefing materials, or other communications material to effectively demonstrate analysis of complex data and recommendations to internal and external stakeholders; and 5) leading organizational change regarding its data practices.

Specialized experience is defined as experience that has equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of the position, and is typically in or related to the work of the position to be filled.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs ( e.g ., Peace Corps, AmeriCorps) and other organizations ( e.g. , professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

TIME-IN-GRADE REQUIREMENTS: Merit promotion applicants applying for a higher grade than the grade that you currently hold, you must provide an SF-50 that shows that you have held the next lower grade for at least one year. Some SF-50s effective within the last 52 weeks will not demonstrate you have held the next lower grade for at least one year (e.g. General Adjustment SF-50 from this year). In many cases, we need to see two (2) SF-50s to determine time-in-grade and eligibility for promotion. No award SF-50 will be accepted).

Responses to the online job-specific questions must be supported in your resume. Failure to do so may result in an ineligible rating.


There is no substitution for education at the GS-14 grade level.

Additional information

This position is open to Competitive Merit Promotion, Non-Competitive, and Special Hiring Authority eligibles. You must meet the requirements for one of the following categories to be eligible.
  • A current permanent competitive service employee; former Federal employee who achieved career status in the competitive service; or former Federal employee who served on a career conditional appointment without achieving career status in the competitive service who was separated less than three years ago. You must submit an SF-50 that reflects career or career-conditional (Tenure field is 1 or 2); AND status in the competitive service (Position Occupied field is 1).
  • A Veteran applying under the Veterans Employment Opportunity Act (VEOA): To be eligible, a veteran must be honorably separated and either a preference eligible or have substantially completed 3 or more years of active service.
  • A 30% or more Disabled Veteran. You must submit your DD214, a completed SF-15, and letter from the VA dated 1991 or later.
  • Military Spouses. You are eligible if: 1) you are the spouse of an active duty member of the Armed Forces; 2) you are the spouse of a member of the Armed Forces who retired or separated with a disability rating of 100 percent; or 3) you are the un-remarried widow or widower of a member of the Armed Forces killed while in active duty status. Please submit supporting documentation to be considered (e.g. active duty orders, marriage verification, SF-15, DD-214, disability letter from VA, etc.)
  • Schedule A: DOJ welcomes and encourages applicants from persons with disabilities and is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973 to ensure that persons with disabilities have every opportunity to be hired and advance on the basis of merit. The Civil Rights Division also encourages eligible Schedule A applicants to submit their resumes directly to Diane Turner by email to
  • A Former Peace Corps or VISTA Volunteers Appointment. Please submit documentation to be considered.
  • Other non-competitive authorities (please see announcement language for applicable authorities)
  • A current or former Land Management Bureau employee who has served at least 24 months under a time-limited competitive appointment who is eligible for appointment under the Land Management Workforce Flexibility Act.
  • DOJ EEO Statement/Policy:

    Employment is also contingent upon the completion and satisfactory adjudication of a background investigation.

    Reasonable Accommodations: This agency provides reasonable accommodation to applicants with disabilities where appropriate. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

    Division offices are near the Metro transportation system or other public transportation, and are conveniently accessible to restaurants, museums and other Washington, D.C. area attractions. Most jobs in the Division offer alternative work schedules and other family friendly opportunities. Most employees who commute by public transportation are eligible for a transit subsidy benefit.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    You will be evaluated for this job based on how well you meet the qualifications above.

    Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application.

    Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

    If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job.

    Your qualifications will be evaluated on the following competencies:
    • Client Engagement/Change Management
    • Database Administration
    • Information Management
    • Organizational Performance Analysis
    • Reasoning

    Career Transition Assistance Programs (CTAP & ICTAP) : These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) apply for the position through this announcement; (2) meet CTAP or ICTAP eligibility criteria; (3) be rated well-qualified for the position with a rating in the highly qualified category or above; and, (4) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: USAJOBS Career Transition Programs

    Please Note: Additional selections may be made from this announcement for up to 90 days should additional similar openings occur in this, or any other office within DOJ.

    Background checks and security clearance

    Security clearance

    Drug test required

    Position sensitivity and risk
    High Risk (HR)

    Trust determination process

    Required Documents

    You must provide a complete Application Package, which includes:
    • Required: Resume, which includes a list of all significant jobs held and duties performed, with dates specified in month and year format, and indicate hours worked per week. (Cover letter optional). Do not include the following types of information in your profile or resume:
      • Classified or government sensitive information
      • Social Security Number (SSN)
      • Photos of yourself
      • Personal information, such as age, gender, religious affiliation, etc., or
      • Encrypted and digitally signed documents.
    • Required: A complete Occupational Questionnaire
    • Required, if you are a current or former Federal employee:
      • SF-50 : Your most recent Promotion, Within Rate Increase or Within Grade Increase (WRI/WGI), or Appointment Conversion SF-50 or Notification of Personnel Action (if applying as a current or former Federal Employee) showing you are/were in the competitive service and the highest grade or promotion potential held.
      • Performance Appraisal : Your most recent performance evaluation or appraisal, signed, showing your final rating, or statement why the performance appraisal is unavailable (if applying as a status candidate with current or former Federal Service).
    • Required, Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable: Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.
      • Worker's Compensation Separation: Agency certification of inability to place employee AND Notification of Separation OR Separation SF-50.
      • Disability Annuity Termination: Notification from OPM of disability annuity termination AND Separation SF-50 of the last position held.
      • Military Reserve or National Guard Technician Special Disability Retirement Annuity under 5 U.S.C. 8337(h) or 8456: Certification of special disability retirement annuity from a military department or National Guard Bureau AND Separation SF-50 of the last position held.
    • Required, if you are applying as a Schedule (A) applicant: Schedule A letter from a physician, local, state or federal rehabilitation office citing your eligibility under 5 CFR 213.3102 (u). The date of your certification letter must be within three (3) years of the vacancy closing date and must be submitted with your application. This letter must be separate from any Veterans Preference documentation.
    • Required, if you are applying as a Veterans Employment Opportunity Act or 30% Disabled Veteran Eligible applicant: SF-15 Form, VA letter, and DD214 or certification of expected discharge or release from active duty within 120 days, under honorable conditions.
    • Required, if you are eligible under Certain Family Members Eligible under E.O. 12721: Your most recent non-award SF-50 and performance appraisal.
    • Required, if you are eligible under Certain Military Spouses Eligible under E.O. 13473: Permanent Change of Station (PCS) orders, issued within the last 2 years, that lists you as authorized to accompany the Military member to the new duty permanent station; OR verification of the member's 100% disability (VA Letter); and/or verification of the member's death while on active duty (DD-1300 and Death Certificate) AND verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage).
    • Required, if you are eligible under Interchange Agreement with Other Merit Systems Eligible: Documentation of eligibility as listed in each individual interchange agreement.
    • Former or current Political Appointees: OPM must authorize employment offers for former or current Political Appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information. Submit proof of your former or current status, such as your SF-50. Please see here.
    It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. Failure to provide the applicable required documents could possibly result in losing consideration for this vacancy. If uploading documentation, do not identify/save your documents utilizing a special character such as %, #, @, etc. Documentation should be identified/saved as VA Letter, DD214, or Transcripts.
    We cannot be held responsible for incompatible software, delays in mail service, applicant application errors, etc.

    If selected for an interview, a writing sample may be required in the form of a presentation, briefing materials, or other communications material that demonstrates your analysis of large or complex data sets and makes recommendations to guide decision-makers in making data-driven decisions. The sample should effectively use data, visuals, and narrative.

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