Director, Chief of Staff-Payments & Identity
- Employer
- Capital One
- Location
- Vienna, Virginia
- Closing date
- Feb 21, 2021
View more
- Industry
- Financial Services and Banking
- Function
- Finance
- Hours
- Full Time
Job Details
Director, Chief of Staff-Payments & Identity
The Payments & Identity organization is part of Capital One's Enterprise Products & Platforms team. We aim to better enable teams for success by pursuing opportunities at the intersection of Payments & Identity. Our team deliver innovations from inception to scaled development that drive increased spend, reduce expenses, and test new product opportunities.
We're seeking a Chief of Staff who is highly organized and emotionally intelligent to work with our leadership team to drive strategic planning efforts, establish operational excellence, keep a pulse on healthy morale and engagement, and ensure key business priorities are successfully planned and executed.
Key Responsibilities:
- Assist in the management of the leadership team strategy including owning the agenda for regular leadership and organizational meetings
- Drive Strategic Planning sessions including regular Objective & Key Results (OKRs) creation and scoring
- Develop materials to be used in sharing the team's vision with stakeholders, including senior management
- Coordinate with finance and recruiting on budget planning and hiring strategy
- Support HR in their talent efforts including performance management, people leadership, recruiting, succession planning, learning & development, and diversity, inclusion, and belonging
- Ensure clear alignment & ownership of metrics to OKRs
- Keep the organization focused on key priorities through effective business metrics reviews & maintain high standard for clear business metric reporting
- Engage with key partners across the organization to 'connect the dots' across leaders & teams
- Directly drive special projects as needed
Basic Qualifications:
- Bachelor's Degree or military experience
- At least 7 years of experience in Project Management OR Process Management
- At least 5 years of experience writing communications or developing presentations for audiences that include corporate intranet, department associates, technology executives, Board of Directors and regulators
Preferred Qualifications:
- Bachelor's Degree in Science, Engineering or Computers
- 10+ years of experience in Managing IT projects
- 7+ years of experience in Project Management OR 7+ years of experience in Process Management
- 7+ years of presentation development experience
- 5+ years of experience in IT development or 5+ years of experience in IT support
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Company
We Don’t Only Think Big Things—At Capital One, We Do Big Things.
You’re dedicated to your career. You deserve professional satisfaction and personal fulfillment. You belong at Capital One.
Here, every day brings another chance to do impactful work that matters: helping millions of customers confidently manage their money, building stronger communities and delivering truly disruptive tech. You’ll give your all alongside some of the brightest, most resilient people in the industry—and in return, you’ll enjoy the growth opportunities, support, flexibility and benefits you need for an exhilarating life both on and off the job.
Be inspired. Be yourself. That’s #LifeAtCapitalOne.
Creating a Culture of Belonging
At Capital One, we value diversity, inclusion and belonging at our core. We’re building a place of belonging—where everyone can feel seen, heard, valued and free to be their authentic selves. We want to be a place of opportunity—where associates from all backgrounds innovate for our customers and communities, and build meaningful, fulfilling careers.
We endeavor to be a welcoming and inspiring place for all. We seek and embrace diversity. And we’re committed to having a diverse and inclusive workforce, focused on increasing the representation of underrepresented groups, strengthening our culture of inclusion and belonging and harnessing our scale to invest in our communities.
We’re focused on three core principles to advance diversity, inclusion and belonging across Capital One:
Create a culture of belonging where everyone can thrive and innovate
Attract and develop talent from all backgrounds and experiences
Ensure our systems and programs promote fairness and equity
Get a career with more at Capital One. Discover it for yourself today.
Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status.
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