Network Support Technician Level 3

Employer
Base-2 Solutions, LLC
Location
Riverdale, MD
Posted
Jan 16, 2021
Closes
Jan 24, 2021
Ref
1643012298
Hours
Full Time
Required Security Clearance: Top Secret/SCI 8570 Category Requirement: IAT Level II 8570 Specialist Requirement: None Travel: None Potential for Teleworking: No Schedule: Full Time City: Riverdale State/Territory: Maryland Skill Requirements (Weekend work is required to correspond with enterprise outage windows.) Responsible for the analysis, administration and support of voice, video, and/or data communications networks Extensive experience monitoring and configuration of crypto equipment; extensive crypto experience may be substituted Ability to identify, analyze, and resolve operating/hardware network system problems. Comprehensive knowledge of CISCO and Juniper routers and switches Demonstrate network troubleshooting techniques and experience. Ensure compliance with network security policies and procedures. Manage the Enterprise Network for resource availability. Experience with both LAN and WAN troubleshooting Experience with WAN circuit technologies (T1, DS3, OC-3, OC-12, OC-192) Possess comprehensive knowledge of operating systems and applications as they pertain to the network environment Process Authorized Service Interruptions (ASI's) as directed by management. Provide After Action Reports (AARs) for Problem Management resolution. Experience with programming and troubleshooting KG-175A and KG-175D encryptors (to include 10G encryptors) Evaluates hardware and software, including peripheral, output, and related equipment. Participates in the development and implementation of network-related procedures and standards. Participates in and may lead aspects of major network installations and upgrades. Interfaces with vendors to ensure appropriate resolution during network outages or periods of reduced performance. Develops and implements testing strategies and document results. Provides advice and training to end-users. Troubleshoots and resolves complex problems. May provide work leadership to less-experienced network personnel Participates in special projects as required. Ability to work independently within a Team Concept. Certifications: IAT II (required) CCNA (desired) Must have a TS/SCI Clearance and the ability to obtain Poly. 5-8 years of directly related experience in network administration and support. Skills and Task Researches and evaluates new concepts and processes to improve performance. Analyzes cross-functional problem sets, identifies root causes and resolves issues. Assists more junior level technicians, specialists, and managers in their activities. Can perform all tasks of lower level technicians, specialists, and/or managers. Leadership Management Works individually, actively participates on integrated teams, and leads multiple tasks, projects or teams. Oversees and monitors performance, and when required, takes steps to resolve issues. Guidance Directs multiple teams through to project completion. Provides guidance and direction to lower level technicians, specialists, and managers. Training and Certifications DoD 8570 compliance or information assurance certification commensurate with technical objectives and services required within the task order. Applicable software or hardware training and certifications commensurate with the technical objectives, services required and IT environment specified within the task order. Education and Experience High School Diploma + 9 years Associate's Degree + 7 years Bachelor's Degree + 5 years Master's Degree + 3 years PhD + 0 years