Program Analyst

Washington, D.C
Jan 20, 2021
Jan 26, 2021
Full Time


This position is located in the U.S. Department of Labor (DOL), Employment and Training Administration (ETA), Office of Apprenticeship (OA), located in Washington DC.

- This position is located inside the bargaining unit
- Additional selections may be made from this vacancy announcement.

Learn more about this agency


Incumbent will possess effective, wide-ranging analytical skills, abilities, and subject-matter knowledge that support OA in meeting its manifold statutory, regulatory, and programmatic responsibilities; in this connection, the incumbent will possess analytical capacity and skills. Incumbent analyzes and evaluates, on a quantitative/qualitative basis, the effectiveness of line program operations in meeting established goals and objectives. Develops, analyzes, and evaluates new or modified program/management policies, regulations, goals, or objectives. Develops procedures and systems for assessing the effectiveness of programs/management processes.

Policy Analysis

Analyzes and formulates written policy and guidance in meeting program operations and established goals and objectives. Serves as program analyst and advisor to management on the evaluation of the effectiveness of OA's policies, programs and operations. Drafts and/or modifies policy and technical assistance tools and informational documents intended to facilitate apprenticeship compliance and modernization efforts, such as compliance checklists, policy analysis documents and backgrounders, standard operating procedures (SOPs), bulletins, desk aids, fact sheets, reference guides, manuals, and Web and educational materials; Develops technically accurate informational materials, policy guidance, speeches, talking points, and briefing materials for management on apprenticeship topics that are consistent with the policy approaches and priorities of the Administration. Provides timely and effective technical assistance in response to policy inquiries submitted by public and private stakeholders on apprenticeship-related topics, and providing superior customer service to such individuals. Consults and collaborates with OA colleagues in developing the substantive content of policy-related guidance and documents.

Legal and Regulatory Analysis

Researches all directives, regulations, legislation or other material pertinent to the program area. Conducts periodic surveys of administrative and program support activities to determine compliance with applicable regulations and procedures.

Investments (Contract and Grant) Analysis

Applies both government and industry acquisition procedures, from a global perspective. Provides advice and guidance on investment matters including feasibility of meeting requirements through procurement or alternative means. Develops knowledge of management systems for evaluating and monitoring performance of investments. Maintains and improve knowledge around evaluating and monitoring performance of investments by attending all pertinent trainings, including but not limited to FPO training, COR/PM trainings, Appropriations Law, and other trainings as offered by DOL/ETA and OA. Assists in completing contract activities including the development of RFPs or FOAs; presolicitation requirements, award roll-out activities; and post-award implementation activities. Engages in strategic communication and information sharing with OA CORs, OA SMEs, FPOs and Contract and Grant Project Managers to ensure OA investments meet OA goals and objectives.

Quantitative, Program Management, and Financial Analysis

Serves as program analyst and advisor to management on the evaluation of the effectiveness of the OA's programs and operations. Analyzes and evaluates on a quantitative/qualitative basis the effectiveness of line program operations in meeting established goals and objectives. Develops, analyzes, and evaluates new or modified program/management goals or objectives. Develops procedures and systems for assessing the effectiveness of programs/management processes. Recommendations result in cost savings and improved service to the organization. Engages in strategic communication and information sharing with OA staff and apprenticeship stakeholders to promote, establish and expand the use of quality apprenticeship programs across the country. Conducts initial outreach and follow up on referrals with potential business customers, provides ongoing support and technical assistance to customers in achieving program development and establishment of apprenticeship programs. Plans, implements and supports marketing and outreach efforts to promote expansion of the use of apprenticeship across the country. Maintains and updates the OA's internal record keeping systems to ensure the operational and program integrity of apprenticeship programs and the National Apprenticeship System.

Performs other duties as assigned.

Travel Required

Occasional travel - Less than 5%

Supervisory status

Promotion Potential
13 - This position is at the Full-Performance Level (GS-13).


Conditions of Employment

  • Appointment to this position may require a background investigation.
  • Requires a probationary period if the requirement has not been met.
  • Must be at least 16 years old and a U.S. Citizen.

Applicants must meet time-in-grade, time-after-competitive-appointment and qualifications requirements within 30 calendar days after the closing date of the vacancy to be eligible for consideration for selection.

Federal Employees Please Note: Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met and reflects your position title, pay plan/series/grade, tenure and the type of appointment (i.e. competitive/excepted). In some cases you may need to submit more than one SF-50.

Reference the "Required Documents" section for additional requirements.



Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-12, in the Federal Service. Specialized experience is experience in or directly related to the line of work of the position being filled and which has equipped the applicant with the particular knowledge, skills and abilities to successfully perform the duties of the position.

SPECIALIZED EXPERIENCE FOR GS-13: Your resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-12), in the Federal service.

Specialized experience includes demonstrated work experience in the following:
  • Analyzing and providing recommendations based on program data;
  • Evaluating program processes;
  • Interpreting and applying laws and regulations;
  • Performing audits and compliance reviews of program practices, as they relate to applicable laws and regulations;
  • Building partnerships with external stakeholders in furtherance of organizational goals.

  • Education

    You may not use education to substitute for specialized experience.

    Additional information

    DOL seeks to attract and retain a high performing and diverse workforce in which employees' differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential.


    Position Telework eligibility is determined by management based on position duties during the recruitment process. Employee participation in telework on a routine or situational basis is determined by management primarily based on business needs. Employees participating in telework are subject to the terms and conditions of the Department of Labor's Telework Program.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    Click here for Evaluation details. For Displaced Employees ONLY: if you meet the eligibility requirements for special priority selection under ICTAP / CTAP , you must be well-qualified for the position to receive consideration for special priority selection. ICTAP/CTAP eligibles will be considered "well-qualified" if they attain at least a rating score of 85 in a numerical rating scheme. Be sure to review DOL Account Eligibility Questions #24 to reflect that you are applying as a ICTAP or CTAP eligible and submit supporting documentation.

    Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies:

    1. Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.

    2. Managing and Organizing Information - Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods.

    3. Planning and Evaluating - Organizes work, sets priorities, and determines resource requirements; determines short-or-long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.

    4. Self-Management - Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision.

    5. Team Work - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.

    The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means (ex. interview). Your evaluation may also include a review by an HR Specialist or panel and may include other assessment tools (ex. interview, structured interview, written test, work sample, etc.). The examining Office of Human Resources (OHR) makes the final determination concerning applicant ratings. Your resume MUST provide sufficient information to substantiate your vacancy question responses. If not, the OHR may amend your responses to more accurately reflect the level of competency indicated by the content of your resume.

    To preview questions please click here .

    Background checks and security clearance

    Security clearance
    Not Required

    Drug test required

    Position sensitivity and risk
    Moderate Risk (MR)

    Trust determination process

    Required Documents

    The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission. Also, do not upload password protected documents.

    The following documents are required from all applicants (PLEASE READ CAREFULLY):

    ARE YOU A CURRENT OR FORMER FEDERAL EMPLOYEE? If applying as a status candidate with current or former Federal Service, please provide a copy of your last or most recent SF-50, "Notification of Personnel Action" which shows your appointment eligibility for the position for which you are applying. Your SF-50 must identify the highest grade you held on a permanent basis, Pay Plan/Pay Schedule, Series, and Grade/Pay Band, and career status. Multiple SF-50 may be submitted to demonstrate your highest previous rate and eligibility.

    *WARNING: An award SF-50 (ex. cash or time off award) may not indicate grade, step and competitive status. For current DOL employees, an award SF-50 DOES NOT indicate grade and step.

    - Resume are required to provide a resume by creating one in USAJOBS or uploading one of your choosing. To receive full consideration for relevant and specialized experience, please list month, year, and the number of work hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to the vacancy questionnaire.

    - Most recent performance appraisal/evaluation signed and dated within 18 months is requested by the agency, but will not disqualify candidates if not submitted. If not submitted during the application process, one may/will be requested at the time of the interview if the opportunity is extended. Applies to current and former Federal employees.

    The following documents are required if applicable:

    - Displaced Employee Placement Documents - Only required if requesting priority consideration under ICTAP / CTAP Eligibility.

    - DD-214 - verifying military service, eligibility for consideration under the Veterans Employment Opportunity Act (VEOA) and showing character of discharge (ex. Member Copy 4 and 2 are acceptable vs. Copy 1 which is not acceptable to adjudicate veteran's preference)

    - Special/Non-Competitive Appointing Authority Documents - Applicants who are eligible for consideration, and wish to be considered, under one of the following non-competitive hiring authorities must submit appropriate documentation (click on the links below to see the documentation requirements):

    Persons with Severe Disabilities (SCHEDULE A)

    Former Peace Corps Volunteers (PCV) OR AmeriCorps VISTA OR Current/Former Peace Corps Employees (PCE)

    Military Spouses (MISP)

    - Land Management Eligibles: a copy of your most recent Notification of Personnel Action (SF-50 or equivalent) proving your eligibility for appointment under the Land Management Workforce Flexibility Act. This service must have been performed in the competitive service, under a time limited appointment in a Land Management Agency, as defined by P.L. 114-328. For more information, click here .

    - Cover Letters are not mandatory and will not be used to verify experience, but may be submitted Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship , and the E-Verify system will be used to confirm the employment eligibility of all new hires.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

    Similar jobs