Program Manager (Business Planning and Metrics Team)

Washington, D.C
Jan 20, 2021
Jan 22, 2021
Full Time


This position is located in Air Traffic Organization (ATO), Safety and Technical Training, Strategic Outreach Directorate, Standardization Group, Business Planning and Metrics Team (AJl-4110). This Group is the strategic planning arm of the organization. Standardization provides AJI with strategic alignment, direction, and resources to accomplish the mission, vision, and goals.

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As a Team Manager and expert in business planning metrics, he/she applies in-depth knowledge of management and program principles to direct a geographically dispersed staff consisting of senior analysts responsible for leading and/or participate in cross-functional teams responsible for conducting historical and predictive trend analysis, integrated products and work activities that directly impact the tactical and strategic objectives of Safety and Technical Training. Directs the work of subordinate employees and/or managers for multiple organizational units/projects/programs and across multiple functions and/or disciplines within a major subdivision. He/she serves as the integration point for business intelligence across AJI Directorates both at Headquarters and the Field and provides leadership for highly complex and challenging activities under the minimal direction of a the Group Manager. This work directly impacts the safe and efficient operation of Safety and Technical Training and the ATO.

He/she applies a detailed knowledge of the technical aspect of the work directed and a thorough understanding of the principles of management and strategic planning to integrate the work of multiple projects to accomplish objectives. As the Team Manager, he/she is responsible for strategic planning; communicating organization's vision and objectives; sets priorities; assigns work and responsibilities; coaches and develops employees and organizational capabilities; monitors and evaluates performance of organizational units, manager and employees; approves leave; and takes or approves disciplinary and corrective actions that involve non-managerial subordinates. Approves substantive personnel actions, such as selections and promotions.

He/she uses a detailed knowledge of budget policies and procedures to define, plan and organize staff, and other resources. This includes detailed knowledge of budget, human resource management, and other administrative policies and procedures; and a comprehensive understanding of the objectives of the major subdivision, the ATO and the FM. He/she manages the budget, allocating or reallocating resources among subordinates teams and requests for needed additional resources. Defines, acquires, and allocates budget, staff, and other resources to accomplish objectives for multiple organizational units/projects/programs and across multiple functions and/or disciplines. Projects short and long term future needs and prepares justifications to support resource requirements. Actively promotes, supports, and participates in the FAA's Equal Employment Opportunity and Diversity Program.

He/she uses experience applying project/program management principles to create actionable products that provide predictive and prescriptive metrics to enable informed management decisions. As an expert, he/she uses data management tools, such as modeling techniques and data standardization processes to develop new procedures, and approaches for the collection and analysis of data that take into consideration FAA policies, Government-wide rules and regulations, and external concerns. He/she leads groups in conducting requirements interviews, analyzing documents, and drawing connections so that AJI senior leadership is able to develop clear business decisions and formulate processes using task and workflow analysis such as Business Analysis Body of Knowledge (BABOK) baseline standards.

He/she uses automated tool such as spreadsheets and database software to track, extract data, and prepare detailed reports and trend analysis to management. He/she oversees and directs the preparation of analytics and metric results for internal management reviewand decision making. He/she oversees the development of statistical charts and graphs to clearly articulate trends or to highlight information that leads to data driven decision making.

Travel Required

25% or less - The job may require up to 25% travel.

Supervisory status

Promotion Potential


Conditions of Employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents)


Applicants must demonstrate at least one year (52 weeks) of SPECIALIZED experience equivalent to the next lower grade/pay band (FG/GS-14/FV-J) in the Federal government or non-Federal equivalent. Specialized experience is defined as that which has equipped the applicant with the particular knowledge, skills, and abilities required to successfully perform the duties of the position, and is typically in or directly related to the line of work of the position to be filled.

**Applicants who do not demonstrate one full year of specialized experience will not receive further consideration for this position.**

  • Experience using predictive and prescriptive metrics. such as such as modeling techniques and data standardization processes, to develop options and strategies that improve services throughout the organization; AND
  • Experience using task and workflow analysis tools, such as Business Analysis Body of Knowledge (BABOK) and database software to prepare detailed reports and to recommend process improvements.

Applicants must include examples of their specialized experience in their work history. In the text box following each Leadership and Management Dimension and Technical Factor, please provide a brief explanation of your possession of the applicable Dimension. Include the name, title, organization name, and phone number of at least one reference that can be contacted for further verification of your level of capability.

Eligible applicants meeting the minimum qualification requirements, may be further evaluated on the Management Dimensions or Technical Requirements listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order; category grouping; or alphabetical order, and referred to the selecting official for consideration.

Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered. All qualifications must be met by the closing date of the vacancy announcement.


Education cannot be substituted for experience at the FV-K level.

Preview Job Questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies.

  • As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability narratives response from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each Leadership and Management Dimension and Technical Requirement.
  • In lieu of providing a narrative response in the text box listed below each Leadership and Management Dimension and/or Technical Requirement, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each. Your work history examples should be specific and clearly reflect the highest level of ability. Your answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.
  • This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website:
  • This level 1 (Public Trust, Moderate Risk) position requires favorable adjudication of a National Agency Check and Inquires (NACI) prior to appointment.
  • The selecting official may choose to interview some, all or none of the referred candidates.
  • Multiple selections may be made from this announcement.
  • Other Headquarter Organizations may fill similar positions from this announcement.
  • Unless previously completed, the incumbent must satisfactorily complete a 1-year managerial probationary period to remain in this position.

  • This is not a bargaining unit position.

    Links to Important Information: Locality Pay , COLA

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

    Background checks and security clearance

    Security clearance
    Not Required

    Drug test required

    Required Documents

    - SF-50: All applicants MUST provide a copy of their most recent SF-50 (Notification of Personnel Action) which verifies your position title, series, grade, tenure and organization of record.

    Only supplemental documentation (SF-50, college transcript(s), and/or veteran's documentation) will be accepted in combination with your on-line application. These documents MUST be uploaded or faxed to (202) 267-7032 or (866) 291-3009 on or before the closing date of this announcement. All submitted documents should reference the vacancy announcement number.

    For guidance on how to create a Federal resume, visit

    Failure to submit all required documents by the closing date will result in a finding of ineligible. We are not responsible for incomplete or missing faxed documents.

    Please DO NOT email your application documents. We cannot accept documents received via the email system. Documents sent via email will NOT receive consideration.

    If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

    If you are an FAA employee, you can access and print your SF-50 from the eOPF system .

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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