Senior Business Operations Analyst

Location
Springfield, Virginia
Posted
Jan 20, 2021
Closes
Feb 11, 2021
Ref
15682
Function
Administrative
Hours
Full Time
Summary

Chenega Agile Real-Time Solutions (CARS) is currently looking for a Senior Business Operations Analyst to support a role located in Springfield, VA.

Responsibilities
  • Support the Program Manager to successfully manage the cost, schedule, and performance of the contract
  • Perform a variety of program management activities that include, but are not limited to the following:
  • Personnel management and accountability
  • Request, monitor, and report travel
  • Labor hours, costs, and ODCs tracking
  • Bill and invoice; preparing and tracking
  • Disseminate contract deliverables
  • Engage in supervisory responsibilities
  • Other duties as assigned

Qualifications
  • Bachelor's degree and 6+ years relevant experience OR
  • Associate degree and 8+ years relevant experience OR
  • 10+ years relevant experience
  • Operational experience with ServiceNow
  • Experience in the Intelligence Community
  • TS/SCI clearance

Knowledge, Skills and Abilities:
  • Foundation level certification in ITILv3 or bridge course; Security+ is desired
  • Ability to work independently and yet be effective within a team setting
  • Must be capable of managing multiple efforts with time related constraints in a fast-paced contracting environment
  • Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals
  • Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.
  • Excellent Microsoft Office skills (Word, Excel, and other applications)
  • Experience working in a home office setting
  • Ability to train end users on frequently asked technical issues
  • Ability to provide technical assistance and support over the phone
  • Good phone skills, professional demeanor, and previous customer service experience strongly desired
  • Good problem-solving skills with the ability to visualize a problem or situation and think abstractly to solve it

Physical Demands: (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
  • While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee may use repeated motions that include the arms, wrists, hands and/or fingers. The employee is occasionally required to walk, stand, climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

Work Environment: (The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.)
  • The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.
  • During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.
  • #Chenega Agile Real Time Solutions, LLC

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