Duties

Summary

This position is part of the Customer Services, Government Publishing Office in Washington , District of Columbia.

The Selectee will work shift 1 .

This position will be performed with full time telework during the current pandemic. Should operations return to normal, the position is eligible for part time telework.

Additional vacancies may be filled through this announcement.
Learn more about this agency

Responsibilities

• Provides an individualized, relationship driven avenue for customer agencies to communicate their overall service needs in relation to printing, publishing, and multimedia programs. Writing accurate contract specification procurement services.
• Applies procurement, principles, federal acquisition regulations, in the writing of various contracts types in order to provide print related services.
• Develops detailed language to describe contract requirements from broadly described customer agency requirements, facilitating procurement planning for contracts to ensure that product service and price objectives are met.
• Prepares materials and participate in pre-award and post award meetings with responsible offers.
• Resolves customer complaints expeditiously providing same or next day services in most cases and developing remedies on routine contract complaints.
• Works in a team environment to provide frequent communication and direct customer service to federal agencies and print vendors.
• Evaluate quotes and bids for conformance against requirements defined in contracts to make award recommendations.

Travel Required

Occasional travel - you may be expected to travel for this position rarely.

Supervisory status
No

Promotion Potential
12

Requirements

Conditions of Employment

• U.S. Citizenship is Required.
• Selectee must pass a drug test prior to appointment.
• Males born after 12/03/59 must be registered for Selective Service.
• Selectee may be required to serve a one year probationary period
• Selectee must be able to clear suitability.

Qualifications

To qualify for the Printing Services Specialist, PG -1654-11/12, you must meet the following requirements: The applicant must meet the Selective Placement Factors and Minimum Qualifications:

Selective Placement Factor: Skills, Knowledge, Ability or other work characteristics basic to and essential for satisfactory performance of the job. Selective Placement Factors are a prerequisite to appointment or placement and represent minimum requirements for a position. Applicants who do not meet the Selective Placement Factor are ineligible for further consideration. (Note: You must address the Selective Placement Factor (s) in a separate attachment to your resume. If you do not address the Selective Placement separately from your resume you will receive no further consideration for this position.)

Selective Placement Factor 1: Highly desirable that you possess one year of experience using technical knowledge to consult with customers and provide solutions/options that meet their individual objectives for printing, binding, and electronic publishing within the last five years.

Selective Placement Factor 2: Utilizes both traditional and digital printing processes, variable data imaging and the use of professional desktop publishing software in order to independently provide printing and publishing of products and services.

Selective Placement Factor 3: Uses written communication skills to develop detailed and accurate technical specifications for the procurement of tangible or digital printing or publishing products and services. (e.g, writing solicitation documents or the statement of work) and/or performing bid/proposal evaluation for printing related procurements.

To minimally qualify at the PG-11 level you must meet the Selective Placement Factors and the following specialized experience: One year of specialized experience at the PG-09 level using knowledge of current technologies, including both traditional and digital printing processes variable data imaging and the use of professional desktop publishing software in order to provide printing and publishing products or services. OR you may substitute education to qualify at the PG-11 grade level only. If substituting education for the specialized experience at this grade level please read the requirements in our education section requirements.

To minimally qualify at the PG-12 level you must meet the Selective Placement Factors and the following specialized experience: One year of specialized experience at the PG-11 level, using knowledge of current technologies, including both traditional and digital printing processes, variable data imaging and the use of professional desktop publishing software in order to independently provide printing and publishing products and services.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

All qualification requirements must be met by the closing date of this announcement(01/21/2021) to be considered.

Education

Substitution of education in lieu of specialized experience may be used for the PG-11 grade level only.
Undergraduate and Graduate Education: Major Study-Journalism, business administration, English composition, commerce, accounting, printing or printing engineering, graphic or commercial art, industrial engineering, or economics.

Applicants can qualify with a PH.D or equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree or LL.M, if related.

ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts which cites the name of the institution are acceptable, or (2) you may submit a list with all of your courses, grades and GPA, semester, year, and credit for the course. Official transcripts will be required from all selectees prior to receiving an official offer.

GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Additional information

Employment of Relatives
Section 3110 of Title 5, U.S. Code, prohibits a Federal official from appointing, promoting, or advocating the appointment or promotion of a relative in the agency where the official is serving or exercises jurisdiction. In addition, Section 2302(b)(7) of Title 5, U.S. Code, makes it a "prohibited personnel practice" for a person in authority to "appoint, employ, promote, advance, or advocate for the appointment, employment, promotion, or advancement of a relative." For further information visit: https://www.law.cornell.edu/uscode/text/5/3110 and https://www.law.cornell.edu/uscode/text/5/2302

Separated Employees:
If you have separated from Federal Government employment, you may obtain a copy of your SF-50 via: National Personnel Records Center, Annex, 1411 Boulder Boulevard, Valmeyer, IL, 62295; or visit the National Archives Website.

Work Life Balance:
The GPO offers Transit subsidy for commuters using public transportation (Metro Bus/Rail, MARC, VRE, etc.). The GPO offers flexible work hours, including Alternate Work Schedules (AWS). GPO offers paid parental leave.

Background Investigation:
To ensure the accomplishment of its mission, the GPO requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully completed a background investigation for suitability. This review could include financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Depending on the type of background investigation required, the security process may take between 6 weeks to 12 months.

The Agency may rescind the tentative offer, if the candidate is unable to obtain an interim clearance.

Schedule A (Disability Appointment):
Documentation of eligibility for employment under Schedule A can be obtained from a licensed medical professional (e.g., a physician or other medical professional certified by a state, the District of Columbia, or a U.S. territory to practice medicine); a licensed vocational rehabilitation specialist (i.e., state or private); or any Federal agency, state agency, or agency of the District of Columbia or a U.S. territory that issues or provides disability benefits. The letter must be printed on a "medical professional's" letterhead and signed.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

If you meet the minimum qualifications for this position, your application and responses to the online questionnaire will be evaluated under Category Rating selection procedures for placement in one of the following categories:

Best Qualified - for those who are superior in the evaluation criteria
Well Qualified - for those who excel in the evaluation criteria
Qualified - for those who only meet the minimum qualification requirements

Candidates determined to be Best Qualified may be referred to the Hiring Manager for further consideration and possible interview. The Category Rating Process does not add veterans' preference points, but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Within these categories, applicants eligible for veteran's preference will receive selection priority over non-veterans.

If after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may be excluded from further consideration for this position.

Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this position, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The rating you receive is based on your responses to the questionnaire and supporting documents. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may be excluded from further consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.

You will be further evaluated on the following Competencies required for the position:

We DO NOT require a separate narrative statement responding to the competencies, however your resume must CLEARLY show possession of these competencies.

If you meet the qualifications stated above and you are among the top candidates your application may be referred to the Selecting Official for further review.

Background checks and security clearance

Security clearance
Other

Drug test required
Yes

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process
Suitability/Fitness , Credentialing

Required Documents

• Content of Resume: Your resume or other written form you choose to describe your job-related experiences are used to verify your qualifications. Therefore, it is important that your resume accurately reflects the duties and responsibilities under each position you have held with each employer. In describing your experience, please be clear and specific. It is your responsibility to make sure your resume states complete information for each job entry (beginning and ending dates of employment stated as MM/YYYY; and total number of hours worked per week). If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified and you will no longer be considered for this position. To assist you in sending in a complete resume, use the checklist at: https://www.usajobs.gov/Help/faq/application/documents/resume/what-to-include

• Veterans' Preference: When applying for Federal positions, those eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) 0pt, on the Occupational Questionnaire in the section(s) provided. Only veterans discharged or released from active duty in the armed forces under honorable conditions are eligible for veterans' preference.
• DD-214: If you are claiming Veterans' Preference, provide a copy of your DD-214 (Member Copy 4) Certificate of Release or Discharge from Active Duty, or other equivalent documentation to prove your entitlement and to verify your type of discharge. Failure to provide this information may result in your application not receiving preference.
• VA Letter and SF-15: If you are claiming Veterans' Preference based on a Compensable Disability, Widow or Spouse Entitlement, or as a Purple Heart recipient, you must submit your DD-214 or other proof of entitlement as described above; and SF-15, and the required proof of disability, i.e., Department of Veterans Affairs letter dated 1991 or later. Failure to provide this documentation may result in your application not receiving preference. (Please see veteran eligibility documentation for more information on veterans preference in federal hiring)
• Active Duty Service Members: If you are veteran who has not yet been discharged, you may provide a statement of intent to discharge from your agency to receive Veterans Preference under the VOW (Veteran Opportunity to Work) to Hire Heroes Act of 2011. Agencies are required to accept, process, and grant tentative veterans' preference to those active duty service members who submit a certification (in lieu of a DD-214) along with their job application materials. Agencies must verify the individual meets the definition of 'preference eligible' under 5 U.S.C. 2108 prior to appointment. A '"certification" is any written document from the armed forces that certifies you are expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. More information may be found at http://www.opm.gov/policy-data-oversight/veterans-employment-initiative/vet-guide/ .
• For Applicants qualifying on the basis of education: School transcript(s) - official or unofficial. A transcript is required if you are claiming to qualify based on your education. The information presented in the transcript must be verifiable; at the minimum the transcript should contain the name of the institution, applicant's name, list of completed courses, semester hours, and GPA. If you provide an unofficial transcript at the time of application and you are selected, you will be asked for official versions prior to an official job offer.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.